---
description: ¿Qué piensan los usuarios de Medallia Experience Cloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Medallia Experience Cloud gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Experience Cloud - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Medallia Experience Cloud](/software/107199/medallia-enterprise) > [Alternativas a Medallia Experience Cloud](https://www.capterra.ec/alternatives/107199/medallia-enterprise)

# Alternativas a Medallia Experience Cloud

Canonical: https://www.capterra.ec/alternatives/107199/medallia-enterprise

> Explorar las mejores alternativas a Medallia Experience Cloud. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **SurveyMonkey** — 4.6/5 (10475 reviews) — Una plataforma de encuestas líder en el mercado.
   - [Ver perfil](https://www.capterra.ec/software/32728/surveymonkey)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/32728/107199/surveymonkey/vs/medallia-enterprise)
2. **Trustpilot** — 4.5/5 (1205 reviews) — Herramienta de gestión de reseñas del cliente que te ayuda a conectarte y generar confianza con tus clientes.
   - [Ver perfil](https://www.capterra.ec/software/169618/trustpilot)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/169618/medallia-enterprise/vs/trustpilot)
3. **Jotform** — 4.7/5 (2904 reviews) — Jotform, el generador de formularios más fácil, ayuda a crear formularios en línea y recopilar datos, todo ello sin necesidad de escribir una sola línea de código.
   - [Ver perfil](https://www.capterra.ec/software/158456/jotform-4-0)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)
4. **Typeform** — 4.7/5 (971 reviews) — Crea formularios y encuestas atractivos (y mucho más). Dale a tu público la experiencia que merece y obtén los datos que necesitas.
   - [Ver perfil](https://www.capterra.ec/software/137289/typeform)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/137289/medallia-enterprise/vs/typeform)
5. **Broadly** — 4.8/5 (336 reviews) — Broadly es una plataforma de generación de reseñas que ayuda a las empresas locales a obtener reseñas positivas online y, a la vez, protege su reputación.
   - [Ver perfil](https://www.capterra.ec/software/161326/broadly-reviews)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/161326/medallia-enterprise/vs/broadly-reviews)
6. **SurveySparrow** — 4.4/5 (122 reviews) — Convierte encuestas en conversaciones con las encuestas similares a los chats. Interactúa mejor con tus clientes y empleados.
   - [Ver perfil](https://www.capterra.ec/software/168823/surveysparrow)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/168823/medallia-enterprise/vs/surveysparrow)
7. **LiveAgent** — 4.7/5 (1786 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/102188/107199/liveagent/vs/medallia-enterprise)
8. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics Customer Experience facilita a las empresas la monitorización, la respuesta y la mejora de cada momento clave del ciclo de vida del cliente.
   - [Ver perfil](https://www.capterra.ec/software/152924/customer-frontlines)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/152924/medallia-enterprise/vs/customer-frontlines)
9. **Hotjar** — 4.6/5 (543 reviews) — Hotjar proporciona información sobre la experiencia con el producto. Comprende al instante cómo se comportan los usuarios en tu sitio, qué necesitan y cómo se sienten.
   - [Ver perfil](https://www.capterra.ec/software/163516/hotjar)
   - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/163516/medallia-enterprise/vs/hotjar)
10. **Survicate** — 4.6/5 (99 reviews) — Registra más comentarios de los usuarios y brinda una mejor experiencia al cliente con encuestas. Usa las más de 20 integraciones nativas.
    - [Ver perfil](https://www.capterra.ec/software/132914/survicate)
    - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/132914/medallia-enterprise/vs/survicate)
11. **Birdeye** — 4.7/5 (704 reviews) — BirdEye ayuda a las empresas a recopilar comentarios de los clientes y a aprovecharlos para el crecimiento en un panel de control todo en uno y fácil de usar.
    - [Ver perfil](https://www.capterra.ec/software/152997/birdeye)
    - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/152997/medallia-enterprise/vs/birdeye)
12. **Zoho CRM** — 4.3/5 (6982 reviews) — Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes.
    - [Ver perfil](https://www.capterra.ec/software/155928/zoho-crm)
    - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/155928/medallia-enterprise/vs/zoho-crm)
13. **Lucky Orange** — 4.7/5 (262 reviews) — Observa cómo utilizan realmente tu sitio los visitantes mediante mapas térmicos dinámicos, grabaciones de visitantes, analíticas de formularios, chat en directo, sondeos y más.
    - [Ver perfil](https://www.capterra.ec/software/150695/lucky-orange)
    - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/150695/medallia-enterprise/vs/lucky-orange)
14. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
    - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/124981/medallia-enterprise/vs/freshdesk)
15. **Delighted** — 4.8/5 (57 reviews) — Delighted es una forma fácil y rápida de reunir y actuar en base a la información de experiencia de clientes, empleados, socios y proveedores.
    - [Ver perfil](https://www.capterra.ec/software/157973/delighted)
    - [Comparar con Medallia Experience Cloud](https://www.capterra.ec/compare/107199/157973/medallia-enterprise/vs/delighted)

## Categorías relacionadas

- [Software de gestión de experiencia del cliente](https://www.capterra.ec/directory/30671/customer-experience/software)
- [Software para encuestas](https://www.capterra.ec/directory/30092/survey/software)
- [Herramientas para medir la satisfacción del cliente](https://www.capterra.ec/directory/30541/customer-satisfaction/software)
- [Soluciones de motivación para empleados](https://www.capterra.ec/directory/30817/employee-engagement/software)
- [Software NPS](https://www.capterra.ec/directory/32075/nps/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/107199/medallia-enterprise)
- [Ver el perfil del producto](https://www.capterra.ec/software/107199/medallia-enterprise)

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