---
description: ¿Qué piensan los usuarios de Talkdesk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Talkdesk gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkdesk - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Talkdesk](/software/132852/talkdesk) > [Alternativas a Talkdesk](https://www.capterra.ec/alternatives/132852/talkdesk)

# Alternativas a Talkdesk

Canonical: https://www.capterra.ec/alternatives/132852/talkdesk

> Explorar las mejores alternativas a Talkdesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.ec/software/61368/salesforce)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/61368/132852/salesforce/vs/talkdesk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Talk es un software de centro de atención telefónica integrado en el sistema de tickets de Zendesk.
   - [Ver perfil](https://www.capterra.ec/software/164283/zendesk)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/164283/talkdesk/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/102188/132852/liveagent/vs/talkdesk)
4. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.ec/software/62194/livechat)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/62194/132852/livechat/vs/talkdesk)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es una solución moderna de atención al cliente impulsada por IA con capacidades empresariales sin complejidades empresariales.
   - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/124981/132852/freshdesk/vs/talkdesk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Conecta tu número de atención al cliente con Zoho Desk, haz/recibe llamadas en la aplicación y automatiza las operaciones telefónicas.
   - [Ver perfil](https://www.capterra.ec/software/169505/zoho-desk)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/169505/talkdesk/vs/zoho-desk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.ec/software/144040/tidio-chat)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/144040/talkdesk/vs/tidio-chat)
8. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
   - [Ver perfil](https://www.capterra.ec/software/157279/dynamics-365)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/157279/talkdesk/vs/dynamics-365)
9. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.ec/software/134347/intercom)
   - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/134347/talkdesk/vs/intercom)
10. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es un software CRM y centro de atención telefónica destacado a nivel mundial. Más de 15 millones de empresas usan esta plataforma todos los días.
    - [Ver perfil](https://www.capterra.ec/software/113540/bitrix24)
    - [Comparar con Talkdesk](https://www.capterra.ec/compare/113540/132852/bitrix24/vs/talkdesk)
11. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
    - [Ver perfil](https://www.capterra.ec/software/181775/zoho-assist)
    - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/181775/talkdesk/vs/zoho-assist)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
    - [Ver perfil](https://www.capterra.ec/software/21409/genesys-cloud)
    - [Comparar con Talkdesk](https://www.capterra.ec/compare/21409/132852/genesys-cloud/vs/talkdesk)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.ec/software/134775/incontact-call-center-software)
    - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/134775/talkdesk/vs/incontact-call-center-software)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, una destacada plataforma de atención al cliente, permite a las empresas impulsar una participación fluida en todo el recorrido del cliente.
    - [Ver perfil](https://www.capterra.ec/software/136189/salesforce)
    - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/136189/talkdesk/vs/salesforce)
15. **JustCall** — 4.1/5 (223 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
    - [Ver perfil](https://www.capterra.ec/software/157853/justcall)
    - [Comparar con Talkdesk](https://www.capterra.ec/compare/132852/157853/talkdesk/vs/justcall)

## Categorías relacionadas

- [Software para call center](https://www.capterra.ec/directory/30007/call-center/software)
- [Soluciones de telefonía](https://www.capterra.ec/directory/30084/telephony/software)
- [Sistemas IVR](https://www.capterra.ec/directory/30231/ivr/software)
- [Programas para grabar llamadas](https://www.capterra.ec/directory/30533/call-recording/software)
- [Software para VoIP](https://www.capterra.ec/directory/30940/voip/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/132852/talkdesk)
- [Ver el perfil del producto](https://www.capterra.ec/software/132852/talkdesk)

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