---
description: ¿Qué piensan los usuarios de Helpshift? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Helpshift gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpshift - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Helpshift](/software/150923/helpshift) > [Alternativas a Helpshift](https://www.capterra.ec/alternatives/150923/helpshift)

# Alternativas a Helpshift

Canonical: https://www.capterra.ec/alternatives/150923/helpshift

> Explorar las mejores alternativas a Helpshift. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/102188/150923/liveagent/vs/helpshift)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.ec/software/164283/zendesk)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/150923/164283/helpshift/vs/zendesk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.ec/software/169505/zoho-desk)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/150923/169505/helpshift/vs/zoho-desk)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/124981/150923/freshdesk/vs/helpshift)
5. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.ec/software/113540/bitrix24)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/113540/150923/bitrix24/vs/helpshift)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
   - [Ver perfil](https://www.capterra.ec/software/136189/salesforce)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/136189/150923/salesforce/vs/helpshift)
7. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.ec/software/87908/teamsupport)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/87908/150923/teamsupport/vs/helpshift)
8. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.ec/software/62194/livechat)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/62194/150923/livechat/vs/helpshift)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.ec/software/144040/tidio-chat)
   - [Comparar con Helpshift](https://www.capterra.ec/compare/144040/150923/tidio-chat/vs/helpshift)
10. **Deskpro** — 4.6/5 (38 reviews) — Una plataforma moderna de help desk para todo tipo de organizaciones. Versión alojada en la nube o instalación local para alojamiento propio.
    - [Ver perfil](https://www.capterra.ec/software/127288/deskpro)
    - [Comparar con Helpshift](https://www.capterra.ec/compare/127288/150923/deskpro/vs/helpshift)
11. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Ver perfil](https://www.capterra.ec/software/132880/vivantio)
    - [Comparar con Helpshift](https://www.capterra.ec/compare/132880/150923/vivantio/vs/helpshift)
12. **LiveHelpNow** — 4.6/5 (72 reviews) — Plataforma de participación del cliente omnicanal: Chat en vivo, integración de texto SMS, gestión de casos de atención al cliente, base de conocimientos, Facebook y más.
    - [Ver perfil](https://www.capterra.ec/software/99093/livehelpnow-suite)
    - [Comparar con Helpshift](https://www.capterra.ec/compare/99093/150923/livehelpnow-suite/vs/helpshift)
13. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.ec/software/182476/hubspot-service-hub)
    - [Comparar con Helpshift](https://www.capterra.ec/compare/150923/182476/helpshift/vs/hubspot-service-hub)
14. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
    - [Ver perfil](https://www.capterra.ec/software/132901/front)
    - [Comparar con Helpshift](https://www.capterra.ec/compare/132901/150923/front/vs/helpshift)
15. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
    - [Ver perfil](https://www.capterra.ec/software/83211/happyfox)
    - [Comparar con Helpshift](https://www.capterra.ec/compare/83211/150923/happyfox/vs/helpshift)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.ec/directory/30008/help-desk/software)
- [Software de servicio al cliente](https://www.capterra.ec/directory/22/customer-service/software)
- [Software de chat en directo](https://www.capterra.ec/directory/30797/live-chat/software)
- [Software de soporte al cliente](https://www.capterra.ec/directory/32315/customer-support/software)
- [Software de contact center](https://www.capterra.ec/directory/32035/contact-center/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/150923/helpshift)
- [Ver el perfil del producto](https://www.capterra.ec/software/150923/helpshift)

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