---
description: ¿Qué piensan los usuarios de Kustomer? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Kustomer gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kustomer - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [Kustomer](/software/158128/kustomer) > [Alternativas a Kustomer](https://www.capterra.ec/alternatives/158128/kustomer)

# Alternativas a Kustomer

Canonical: https://www.capterra.ec/alternatives/158128/kustomer

> Explorar las mejores alternativas a Kustomer. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1755 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/102188/158128/liveagent/vs/kustomer)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — Zendesk Support es un valorado software de help desk creado para aumentar la satisfacción del cliente.
   - [Ver perfil](https://www.capterra.ec/software/164283/zendesk)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/158128/164283/kustomer/vs/zendesk)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que combina chat en vivo y chatbots para mejorar la asistencia al cliente y generar más ventas.
   - [Ver perfil](https://www.capterra.ec/software/144040/tidio-chat)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/144040/158128/tidio-chat/vs/kustomer)
4. **Intercom** — 4.5/5 (1132 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.ec/software/134347/intercom)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/134347/158128/intercom/vs/kustomer)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.ec/software/169505/zoho-desk)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/158128/169505/kustomer/vs/zoho-desk)
6. **Wati** — 4.6/5 (202 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.ec/software/204314/wati)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/158128/204314/kustomer/vs/wati)
7. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
   - [Ver perfil](https://www.capterra.ec/software/156723/gladly)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/156723/158128/gladly/vs/kustomer)
8. **Freshdesk** — 4.5/5 (3410 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 50 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/124981/158128/freshdesk/vs/kustomer)
9. **Hiver** — 4.7/5 (147 reviews) — Con Hiver, la atención al cliente es rápida, fácil y eficiente. Una solución en la que confían más de 2000 empresas de todo mundo.
   - [Ver perfil](https://www.capterra.ec/software/142975/hiver)
   - [Comparar con Kustomer](https://www.capterra.ec/compare/142975/158128/hiver/vs/kustomer)
10. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
    - [Ver perfil](https://www.capterra.ec/software/130406/agi-self-service)
    - [Comparar con Kustomer](https://www.capterra.ec/compare/130406/158128/agi-self-service/vs/kustomer)
11. **UJET** — 4.6/5 (140 reviews) — UJET es una moderna empresa de software de centro de contacto en la nube con innovación excelente en asistencia al cliente en la web, por teléfono y en aplicaciones y móviles.
    - [Ver perfil](https://www.capterra.ec/software/164070/ujet)
    - [Comparar con Kustomer](https://www.capterra.ec/compare/158128/164070/kustomer/vs/ujet)
12. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.ec/software/134775/incontact-call-center-software)
    - [Comparar con Kustomer](https://www.capterra.ec/compare/134775/158128/incontact-call-center-software/vs/kustomer)
13. **TeamSupport** — 4.5/5 (848 reviews) — Software de servicio al cliente basado en la web, fácil de implementar con un enfoque en la gestión de clientes B2B y la colaboración en equipo.
    - [Ver perfil](https://www.capterra.ec/software/87908/teamsupport)
    - [Comparar con Kustomer](https://www.capterra.ec/compare/87908/158128/teamsupport/vs/kustomer)
14. **Birdeye** — 4.7/5 (703 reviews) — BirdEye ayuda a las empresas a recopilar comentarios de los clientes y a aprovecharlos para el crecimiento en un panel de control todo en uno y fácil de usar.
    - [Ver perfil](https://www.capterra.ec/software/152997/birdeye)
    - [Comparar con Kustomer](https://www.capterra.ec/compare/152997/158128/birdeye/vs/kustomer)
15. **Front** — 4.5/5 (286 reviews) — Trata a tus clientes como personas, no como tickets. Proporciona asistencia personalizada sin importar el canal.
    - [Ver perfil](https://www.capterra.ec/software/132901/front)
    - [Comparar con Kustomer](https://www.capterra.ec/compare/132901/158128/front/vs/kustomer)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.ec/directory/22/customer-service/software)
- [Software de help desk](https://www.capterra.ec/directory/30008/help-desk/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.ec/directory/30671/customer-experience/software)
- [Software para chatbots](https://www.capterra.ec/directory/32448/chatbot/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.ec/directory/31002/customer-communications-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/158128/kustomer)
- [Ver el perfil del producto](https://www.capterra.ec/software/158128/kustomer)

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