---
description: ¿Qué piensan los usuarios de Case Status? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Case Status gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Case Status - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de portal del empleado](/directory/14/portal/software) > [Case Status](/software/175690/case-status) > [Alternativas a Case Status](https://www.capterra.ec/alternatives/175690/case-status)

# Alternativas a Case Status

Canonical: https://www.capterra.ec/alternatives/175690/case-status

> Explorar las mejores alternativas a Case Status. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **WhatsApp** — 4.7/5 (16296 reviews) — Solución basada en la nube que ayuda con las comunicaciones con los clientes a través de interacciones comerciales, automatización, mensajería y más.
   - [Ver perfil](https://www.capterra.ec/software/180345/whatsapp)
   - [Comparar con Case Status](https://www.capterra.ec/compare/175690/180345/case-status/vs/whatsapp)
2. **Viber** — 4.4/5 (4058 reviews) — Ideal para empresas de todos los tamaños, es una herramienta de participación del cliente que brinda opciones de descubrimiento de marca de comercio electrónico a los usuarios.
   - [Ver perfil](https://www.capterra.ec/software/180348/viber)
   - [Comparar con Case Status](https://www.capterra.ec/compare/175690/180348/case-status/vs/viber)
3. **Text Request** — 4.6/5 (1193 reviews) — Text Request es un servicio de mensajes de texto empresariales online. Envía y recibe mensajes SMS y MMS con el número actual de la oficina.
   - [Ver perfil](https://www.capterra.ec/software/167015/text-request)
   - [Comparar con Case Status](https://www.capterra.ec/compare/167015/175690/text-request/vs/case-status)
4. **Telegram** — 4.7/5 (6406 reviews) — Aplicación de mensajería segura que ayuda a las pequeñas empresas a mantener a los clientes actualizados sobre noticias, eventos y promociones.
   - [Ver perfil](https://www.capterra.ec/software/180347/telegram)
   - [Comparar con Case Status](https://www.capterra.ec/compare/175690/180347/case-status/vs/telegram)
5. **Hona** — 4.1/5 (9 reviews) — Hona optimiza la comunicación, automatiza actualizaciones y mejora la satisfacción del cliente.
   - [Ver perfil](https://www.capterra.ec/software/1060976/hona)
   - [Comparar con Case Status](https://www.capterra.ec/compare/175690/1060976/case-status/vs/hona)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con Case Status](https://www.capterra.ec/compare/102188/175690/liveagent/vs/case-status)
7. **Weave** — 4.3/5 (668 reviews) — Weave es una plataforma de comunicación que ayuda a las empresas a conectar con las personas a las que prestan servicios.
   - [Ver perfil](https://www.capterra.ec/software/141842/weave)
   - [Comparar con Case Status](https://www.capterra.ec/compare/141842/175690/weave/vs/case-status)
8. **EngagePackage** (0 reviews) — EngagePackage es una plataforma todo en uno de participación del cliente, con base en Dubái y diseñada para mejorar el crecimiento del negocio y maximizar su ROI.
   - [Ver perfil](https://www.capterra.ec/software/1062081/engagepackage)
   - [Comparar con Case Status](https://www.capterra.ec/compare/175690/1062081/case-status/vs/engagepackage)
9. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.ec/software/185973/helpdesk)
   - [Comparar con Case Status](https://www.capterra.ec/compare/175690/185973/case-status/vs/helpdesk)
10. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support es una valorada solución de ITSM basada en la nube y creada a partir del concepto CMDB.
    - [Ver perfil](https://www.capterra.ec/software/164283/zendesk)
    - [Comparar con Case Status](https://www.capterra.ec/compare/164283/175690/zendesk/vs/case-status)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.ec/software/144040/tidio-chat)
    - [Comparar con Case Status](https://www.capterra.ec/compare/144040/175690/tidio-chat/vs/case-status)
12. **Pipedrive** — 4.5/5 (3042 reviews) — Pipedrive es una herramienta de software de CRM fácil de implementar que te ayuda a concentrarte en las actividades que impulsan el cierre de tratos.
    - [Ver perfil](https://www.capterra.ec/software/132666/pipedrive)
    - [Comparar con Case Status](https://www.capterra.ec/compare/132666/175690/pipedrive/vs/case-status)
13. **Gorgias** — 4.6/5 (133 reviews) — Una mesa de ayuda que permite que atención al cliente vea en una pantalla el perfil del cliente, su pedido y las interacciones en el pasado.
    - [Ver perfil](https://www.capterra.ec/software/155357/gorgias)
    - [Comparar con Case Status](https://www.capterra.ec/compare/155357/175690/gorgias/vs/case-status)
14. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es una solución moderna de atención al cliente impulsada por IA con capacidades empresariales sin complejidades empresariales.
    - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
    - [Comparar con Case Status](https://www.capterra.ec/compare/124981/175690/freshdesk/vs/case-status)
15. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
    - [Ver perfil](https://www.capterra.ec/software/134347/intercom)
    - [Comparar con Case Status](https://www.capterra.ec/compare/134347/175690/intercom/vs/case-status)

## Categorías relacionadas

- [Software de portal del empleado](https://www.capterra.ec/directory/14/portal/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.ec/directory/31002/customer-communications-management/software)
- [Software de administración de procedimientos jurídicos](https://www.capterra.ec/directory/20040/legal-case-management/software)
- [Herramientas para medir la satisfacción del cliente](https://www.capterra.ec/directory/30541/customer-satisfaction/software)
- [Software NPS](https://www.capterra.ec/directory/32075/nps/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/175690/case-status)
- [Ver el perfil del producto](https://www.capterra.ec/software/175690/case-status)

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