---
description: ¿Qué piensan los usuarios de ManageEngine ServiceDesk Plus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ManageEngine ServiceDesk Plus gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus](/software/179501/manageengine-service-desk-plus) > [Alternativas a ManageEngine ServiceDesk Plus](https://www.capterra.ec/alternatives/179501/manageengine-service-desk-plus)

# Alternativas a ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ec/alternatives/179501/manageengine-service-desk-plus

> Explorar las mejores alternativas a ManageEngine ServiceDesk Plus. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 50 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.ec/software/132997/freshservice)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y brinda una excelente atención al cliente con una solución de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/102188/179501/liveagent/vs/manageengine-service-desk-plus)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support es un valorado software de help desk creado para mejorar la experiencia del cliente.
   - [Ver perfil](https://www.capterra.ec/software/164283/zendesk)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/164283/179501/zendesk/vs/manageengine-service-desk-plus)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.ec/software/169505/zoho-desk)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/169505/179501/zoho-desk/vs/manageengine-service-desk-plus)
6. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.ec/software/107225/sysaid)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.ec/software/138769/jira-service-management)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/138769/179501/jira-service-management/vs/manageengine-service-desk-plus)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes.
   - [Ver perfil](https://www.capterra.ec/software/155928/zoho-crm)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/155928/179501/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
   - [Ver perfil](https://www.capterra.ec/software/157279/dynamics-365)
   - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/157279/179501/dynamics-365/vs/manageengine-service-desk-plus)
10. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — La gestión de atención al cliente de ServiceNow está diseñada para una economía de servicios digitalmente conectada.
    - [Ver perfil](https://www.capterra.ec/software/192052/servicenow-customer-service-management)
    - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/179501/192052/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
11. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.ec/software/135148/agile-crm)
    - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/135148/179501/agile-crm/vs/manageengine-service-desk-plus)
12. **OTRS** — 4.4/5 (96 reviews) — Suite de gestión de servicios totalmente gestionada que incluye tickets, automatización del flujo de trabajo y notificación para ITSM, atención al cliente y seguridad.
    - [Ver perfil](https://www.capterra.ec/software/127284/otrs)
    - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
13. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es una destacada plataforma gratuita de gestión de relaciones con los clientes y experiencia del cliente que utilizan 15 millones de empresas en todo el mundo.
    - [Ver perfil](https://www.capterra.ec/software/113540/bitrix24)
    - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/113540/179501/bitrix24/vs/manageengine-service-desk-plus)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.ec/software/16499/issuetrak)
    - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/16499/179501/issuetrak/vs/manageengine-service-desk-plus)
15. **TeamSupport** — 4.5/5 (848 reviews) — Software de experiencia del cliente creado para las operaciones de empresa a empresa. Comprende mejor a los clientes y mejora su satisfacción hoy mismo.
    - [Ver perfil](https://www.capterra.ec/software/87908/teamsupport)
    - [Comparar con ManageEngine ServiceDesk Plus](https://www.capterra.ec/compare/87908/179501/teamsupport/vs/manageengine-service-desk-plus)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.ec/directory/30008/help-desk/software)
- [Software de gestión de activos informáticos](https://www.capterra.ec/directory/30077/it-asset-management/software)
- [Software para servicios informáticos](https://www.capterra.ec/directory/30672/it-service/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.ec/directory/30675/issue-tracking/software)
- [Software de ITSM](https://www.capterra.ec/directory/30676/itsm/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/179501/manageengine-service-desk-plus)
- [Ver el perfil del producto](https://www.capterra.ec/software/179501/manageengine-service-desk-plus)

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