---
description: ¿Qué piensan los usuarios de Kayako? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Kayako gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kayako - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Kayako](/software/80775/kayako) > [Alternativas a Kayako](https://www.capterra.ec/alternatives/80775/kayako)

# Alternativas a Kayako

Canonical: https://www.capterra.ec/alternatives/80775/kayako

> Explorar las mejores alternativas a Kayako. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.ec/software/61368/salesforce)
   - [Comparar con Kayako](https://www.capterra.ec/compare/61368/80775/salesforce/vs/kayako)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ofrece una de las soluciones de atención al cliente líderes en su sector.
   - [Ver perfil](https://www.capterra.ec/software/164283/zendesk)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/164283/kayako/vs/zendesk)
3. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.ec/software/62194/livechat)
   - [Comparar con Kayako](https://www.capterra.ec/compare/62194/80775/livechat/vs/kayako)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.ec/software/102188/liveagent)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/102188/kayako/vs/liveagent)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.ec/software/124981/freshdesk)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/124981/kayako/vs/freshdesk)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de centro de ayuda que te permite proporcionar una excelente asistencia al cliente y generar ventas con bots y chat en vivo.
   - [Ver perfil](https://www.capterra.ec/software/144040/tidio-chat)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/144040/kayako/vs/tidio-chat)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.ec/software/202528/milvus)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/202528/kayako/vs/milvus)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.ec/software/185973/helpdesk)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/185973/kayako/vs/helpdesk)
9. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.ec/software/134347/intercom)
   - [Comparar con Kayako](https://www.capterra.ec/compare/80775/134347/kayako/vs/intercom)
10. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.ec/software/169505/zoho-desk)
    - [Comparar con Kayako](https://www.capterra.ec/compare/80775/169505/kayako/vs/zoho-desk)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, una destacada plataforma de atención al cliente, permite a las empresas impulsar una participación fluida en todo el recorrido del cliente.
    - [Ver perfil](https://www.capterra.ec/software/136189/salesforce)
    - [Comparar con Kayako](https://www.capterra.ec/compare/80775/136189/kayako/vs/salesforce)
12. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
    - [Ver perfil](https://www.capterra.ec/software/181775/zoho-assist)
    - [Comparar con Kayako](https://www.capterra.ec/compare/80775/181775/kayako/vs/zoho-assist)
13. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
    - [Ver perfil](https://www.capterra.ec/software/157279/dynamics-365)
    - [Comparar con Kayako](https://www.capterra.ec/compare/80775/157279/kayako/vs/dynamics-365)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es el principal software gratuito de centro de contacto y servicio de ayuda que viene con CRM. Utilizado por 15 millones de empresas en la nube y de manera local.
    - [Ver perfil](https://www.capterra.ec/software/113540/bitrix24)
    - [Comparar con Kayako](https://www.capterra.ec/compare/80775/113540/kayako/vs/bitrix24)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.ec/software/210968/superchat)
    - [Comparar con Kayako](https://www.capterra.ec/compare/80775/210968/kayako/vs/superchat)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.ec/directory/30008/help-desk/software)
- [Software de servicio al cliente](https://www.capterra.ec/directory/22/customer-service/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.ec/directory/30675/issue-tracking/software)
- [Software de chat en directo](https://www.capterra.ec/directory/30797/live-chat/software)
- [Software de soporte al cliente](https://www.capterra.ec/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.ec/alternatives/80775/kayako)
- [Ver el perfil del producto](https://www.capterra.ec/software/80775/kayako)

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