--- description: ¿Qué piensan los usuarios de DealerClick? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DealerClick gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DealerClick - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software para concesionarios](/directory/20005/auto-dealer/software) > [DealerClick](/software/10182/dealerclick) # DealerClick Canonical: https://www.capterra.ec/software/10182/dealerclick Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/10182/dealerclick?page=2) > Finanzas y Seguros, cálculo de pagos con ajustes, control de inventario, seguimiento de clientes para concesionarias de automóviles. > > Veredicto: 16 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa DealerClick? Es una de las empresas de software más antiguas en el sector del software DMS (23 años). Ofrece el software más confiable y seguro en el mercado. Sirve a concesionarias de autos usados. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 16 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.3/5 | Basado en las opiniones generales | | Funciones | 3.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DealerClick - **Constitución**: 1989 ## Contexto comercial - **Precio inicial**: $695,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Base de datos de contactos - Contabilidad - Departamento de atención al cliente - Gestión de documentos - Gestión de inventarios - Gestión de ventas al por menor - Gestión financiera - Seguimiento de arrendamientos ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software para concesionarios](https://www.capterra.ec/directory/20005/auto-dealer/software) ## Alternativas 1. [Carsforsale.com](https://www.capterra.ec/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.ec/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.ec/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [Frazer](https://www.capterra.ec/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) 5. [abcoa Deal Pack](https://www.capterra.ec/software/96249/abcoa-deal-pack) — 4.8/5 (135 reviews) ## Opiniones ### "Decent Software" — 3.0/5 > **Madeline** | *22 de noviembre de 2018* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This software is easy to use and provide the basic functionality you need to manage a dealership. The data collection process is clear and concise. > > **Puntos en contra**: I found the software a bit buggy, however I have not recently used it so hopefully some of these kinks have been worked out. The customer service also was not very helpful when we would call with what should be basic questions. ----- ### "Decent for a small dealer" — 5.0/5 > **Albert** | *7 de diciembre de 2023* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have been using the 2.0 browser-based version. I myself used to work at DealerClick but later opened my own dealership. - It works well for keeping track of my inventory, my repairs, mileage, documents, pictures, appraising cars I'm interested in, and printing out documents I need for a retail sale. - It's super easy to use, I can login on my phone and it runs super fast even when I'm in some remote yard with slow internet. - I can send texts to my old customers through the system just like I would on my iPhone. I can even use emojis, templates, schedule it... - It's about 10x cheaper than any other software given the same functionalities. > > **Puntos en contra**: - The fact that it's cheap means the team is small. If you ask for something complex you have to be patient and consistently follow up to make sure it gets done. - The old 1.3 version was buggy. Though over the years they made it more reliable, I prefer the 2.0. I have the functions I need and non of the hassles. - I still caution against getting the Desktop version unless you have an IT guy. The Cloud version is maintained by the company so you won't run into issues. - Dot-matrix printers need to be setup manually. I suggest using a laser printer. > > As a user, the hardest part was getting my login setup. The rest was familiar. I have had little need to ask for any assistance. ----- ### "They will promise the world and deliver on nothing." — 1.0/5 > **Justin** | *18 de julio de 2018* | Automoción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The only pro to this software is that once you purchase it they will stop calling you. Once we made the purchase they disappeared. We have been promised refunds from customer support because he admitted there were major issues. The sales rep was upset that closed the deal and would not pay him commission on the sale so he refused to service our account. My dealership was left in the dark. I called customer support multiple times and have spoke and him multiple times. Each time he would tell us what we wanted to hear, then put us on the phone with other customer agent so they could continue to try to sell us again. They do not listen at all and do not keep notes in a CRM because every time I call in it is the same thing. They claim reports Can be run. This is not true unless you want very basic reports that mean nothing. The system looks like it is from the early 90's. You have to unwind deals to add an additional cost such as an extra expense that needed billed afterwards. The company is only 3 employees. Their new sales rep is a young guy who admitted to me on the phone that the entire situation was messed up and he would help the best he could. I truly believed this kid, and I would bet he quit ir ended up getting fired because I have not been able to reach him since. > > **Puntos en contra**: They do not offer real support. You should just use YouTube. Their system can';t integrate with many other solutions a normal dealership would use. I have been calling for customer support for Over a year, he last told us our check was in the mail which has been a consistent lie. It's been over a year, the check was in the mail, the wire was being process, and our card was being reversed time after time again. . > > I learned that even though you think you are dealing with the owner of a company it does not mean you will not be ripped off and taken advantage of. Working with this company has been a nightmare. ----- ### "Great DMS program\!\!\!" — 5.0/5 > **Jessica** | *6 de marzo de 2017* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to work > > **Puntos en contra**: Nothing > > I have had this program since 2016 and I've been happy with everything. The program is easy to learn and work. Great customer service. ----- ### "Nice software for BHPH" — 4.0/5 > **Cheyenne** | *2 de noviembre de 2021* | Comercio minorista | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: All of the options for buy here pay here tracking, as well as additional loan information etc. > > **Puntos en contra**: The ease of use is a bit difficult, especially in specific loan situations. There isn't much "wiggle room" for payment changes. > > So far not a bad way to keep track of our loans. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/10182/dealerclick?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/10182/dealerclick) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados