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a elegir el mejor software
Sobre Paycom
El software todo en uno de Paycom aumenta la satisfacción de los empleados al vincular el rendimiento con la compensación.
Paycom can do a lot of different things if its configured correctly. It offers some useful integrations and can make a lot of the workflow side of things easier.
I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.
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Employee who loves Paycom
Paycom
Comentarios: Excelente software siempre lo sugiero a amigos y conocidos.
Puntos a favor:
El proceso de nómina se ha vuelto mucho más eficiente y en general, es una nómina mucho más fluida. También me encanta que tengamos un representante disponible cuando sea necesario. Si nuestro especialista no está disponible cuando llamo, se aseguran de transferirme a alguien que pueda ayudar.
Contras:
No hay nada en este momento que no me guste de Paycom porque todo me ha sido explicado muy bien. Me gustaría que todas las fechas importantes, como cumpleaños, fechas de contratación y números de seguro social estuvieran juntas. En este momento, debajo de fechas y recursos humanos, el número de seguro social no está en esa sección. Al completar la documentación adicional, creo que tendría más sentido tenerlos juntos. Tener estos números reales juntos facilitaría la experiencia.
Respuesta de Paycom
hace 2 años
We're glad you're enjoying Paycom and our dedicated service members who work hard to ensure our clients receive great care. Your experience is important to us, and we appreciate you taking the time to leave us your feedback. If you'd like to discuss in further detail, please reach out to us at [email protected].
Alternativas consideradas:
Paycom Review
Puntos a favor:
I like the quick responses from the Account Manager and Dedicated Specialist most.
Contras:
A lot of custom reports for data need to be purchased separately from what is included in the costs.
Respuesta de Paycom
el año pasado
Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.
Good basic software for clocking in and out
Puntos a favor:
Mobile app and downloadable IRS tax forms
Contras:
Interface not user friendly and difficult
Respuesta de Paycom
el mes pasado
Hi Elizebeth, we are glad to hear that you find our software easy to use and appreciate the Paycom mobile app. Thanks for your review!
A basic easy to use solution
Comentarios: My experience was fine. It wasn't great, it also wasn't bad. It functioned fine for me as a user and I didn't experience any outages or issues often.
Puntos a favor:
Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.
Contras:
Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.
Respuesta de Paycom
hace 3 meses
Thank you for sharing your feedback about your experience, Lisa. Paycom's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We're disappointed to hear about your experience and we'd like to learn more. Please reach out to us at [email protected] and a member of our team will be in touch.
Alternativas consideradas:
Paycom is worth working with
Comentarios: It has really improved since 2023. We are grateful that they are now helping us manager our 1099 vendors.
Puntos a favor:
After 2023, they have improved Customer Service and the system interface is very intuitive.
Contras:
Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.
Respuesta de Paycom
hace 3 meses
Paul, thank you for sharing your positive experience with Paycom! We appreciate hearing that our single software is intuitive and easy to navigate - that's exactly what we're aiming for. Along with world-class service, we strive to provide a solution that brings significant value to our clients, and it sounds like we're delivering on that promise. Thank you for choosing Paycom.
Great Experience
Comentarios: Its been great very easy to learn, when we have issues its been easy to reach someone for a resolution.
Puntos a favor:
Very User Friendly but holds alot of information
Contras:
I have no complaints, its a great software.
Respuesta de Paycom
hace 3 semanas
Hi Taylor, thank you for taking the time to share your positive experience with Paycom. We're thrilled to hear that you've found our software easy to learn and use, and that your dedicated specialist has been responsive and helpful when you've needed them. It's great to know that we're living up to our commitment to delivering world-class service. Thank you for your 5-star review!
Paycom - Best system yet!
Comentarios: This software implementation has been better than expected, felt very supported throughout the process and the program is easy to use and navigate. I like how we can hand back a lot of control and accountability to the employees and managers.
Puntos a favor:
The support is unequalled, all through implementation and first several payrolls, they were usually very quick to respond to emails and answer questions.
Contras:
Canadian taxes and statutory deductions are a work in progress and we have had a couple hiccups.
Respuesta de Paycom
hace 2 meses
Crystal, it's wonderful to hear that your specialist has been able to provide you with the level of support you deserve, responding promptly to your emails and questions throughout the implementation process. We're also glad to hear that your dedicated specialist is working closely with you to address the challenges with Canadian taxes and statutory deductions, and are committed to finding a solution. At Paycom, we strive to deliver world-class service, and it's great to see that we've been able to exceed your expectations, especially after coming from a previous provider that left you feeling abandoned. Your experience is a testament to our team's hard work and dedication to providing an exceptional client and user experience.
Easy and user friendly
Comentarios: Overall it’s easy to use, legitimate, and clear to understand.
Puntos a favor:
User friendly, even for someone who isn’t tech savvy. Tabs/descriptions make sense and are clear. I like the option to approve a paycheck.
Contras:
Tax document location wasn’t self explanatory. Every other feature is self explanatory though.
Respuesta de Paycom
hace 2 meses
Allison, thank you for taking the time to share your positive experience with our HR and payroll software! We're thrilled to hear that you find our app's interface user-friendly and clear, making it easy for you to navigate and utilize features like Approve My Check®. We appreciate your feedback regarding the tax document location and encourage you to share any additional feedback with your dedicated specialist or at [email protected].
Paycom Review
Comentarios: Overall I had a positive experience while using Paycom.
Puntos a favor:
What I like best about Paycom is the ease of use for the comsumer.
Contras:
What I like least about Paycom was locating necessary tax documentation.
Respuesta de Paycom
el mes pasado
Sadie, thank you for sharing your positive experience with Paycom. We're glad to hear that our HR and payroll software is user-friendly and easy to navigate, making it a valuable resource for your organization.
User friendly app
Comentarios: I enjoy Paycom because all of my stuff is in one place. I can do everything from the app.
Puntos a favor:
The user friendly app, it is very intuitive!
Contras:
Haven’t had any issues while being a paycom user.
Respuesta de Paycom
hace 2 meses
We're thrilled to hear that you find our app user-friendly and intuitive, and that it's made managing your information a seamless experience. We're glad you appreciate having everything in one place and being able to take care of tasks from the app - that's exactly the user experience we strive for. Thank you for the 5-star review, Hayden!
Alternativas consideradas:
I LOVE Paycom
Comentarios: I LOVE Paycom. I've been with Paycom since 2016 and have converted two different companies/employers. I always tell people that no software is perfect, but Paycom is as close as it gets for me. It's a great, all-inclusive platform that is easy to use and highly customizable!
Puntos a favor:
It's an all-in-one system that is user friendly!
Contras:
Some customer experience has been lost as the company has grown. It makes absolutely makes sense from a streamlining, efficiency and liability standpoint, but the personal touch/assistance also decreases with these changes.
Respuesta de Paycom
hace 5 meses
Lisa, we're pleased to know our user-friendly software allows you to streamline your HR and payroll tasks all in one place! We appreciate the 5-star review and for continuing to partner with Paycom!
Paycom meets all of our expectations!
Puntos a favor:
I love that we have a dedicated specialist, how our implementors are very forthcoming and open about Paycom, the navigation, and usability of Paycom.
Contras:
If there was a better way to complete expenses for supervisors, as this is apart of my role, that would be better. Something that allows us to edit, review, and submit expense reports on the behalf of others more smoothly and easily - without extra steps that may be unnecessary or unavailable.
Respuesta de Paycom
hace 10 meses
Megan, we are glad to hear you are experiencing top-notch service from our team. Thank you for the 5-star review! If have any additional questions, please reach out to our team at [email protected].
Alternativas consideradas:
Good software but still needs improved.
Comentarios: I would still choose Paycom over the competitors, but do wish that customer support was stronger.
Puntos a favor:
Implementation was done so well, our Paycom team took the time to understand our every need.
Contras:
After implementation the customer support was lacking. Our client support specialist was not responsive, and we were given a new specialist almost every month.
Respuesta de Paycom
hace 4 meses
Faith, we’re glad to hear you had a smooth implementation! We hold our dedicated specialists to a high standard, and we'd like to learn more about your review. Please reach out to us at [email protected], and a member of our team will be in touch.
Train to be the best HR in Paycom, you'll be glad you did!
Comentarios: Once I got through the learning/training process, it has been a pleasure to work in Paycom.
Puntos a favor:
Paycom has significantly reduced the amount of time previously required to efficiently process payroll.
Contras:
Possibly the time it took me to get confidence that I was using all the options and reports available to me in Paycom.
Respuesta de Paycom
hace 4 meses
Patricia, we're thrilled to know that Paycom's software has significantly reduced the amount of time required to process payroll for your organization. Paycom's standard is world-class service, and we are glad you have experienced this through our training and learning process. We are thankful for your 5-star review!
Amazing HR Software
Comentarios: Fantastic! I love being able to review my timecard for each shift. I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come
Puntos a favor:
Super easy to navigate. I love being able to manage my timecard, HR info and trainings all in once place.
Contras:
Nothing. I love how much there is that can be done with Paycom.
Respuesta de Paycom
hace 7 meses
We're so happy to hear that the visibility and transparency Paycom provides has been so helpful, Dana! We really appreciate your review and for allowing us to serve your organization!
Paycom is the better alternative
Comentarios: Overall I have really enjoyed the ease of use and streamlined experience.
Puntos a favor:
Paycom has all the same benefits that the big names like ADP have for a better price.
Contras:
PTO accruals and usage is somewhat confusing.
Respuesta de Paycom
hace 9 meses
Nathaniel, we're happy to hear how Paycom has been the better alternative for your organization! Thank you for the positive review!
PayCom Review
Puntos a favor:
Paycom is very user friendly for both Employer/Employees
Contras:
for my company access was only allowed for certain areas within the app.
Respuesta de Paycom
hace 6 meses
Yolanda, we're happy to hear Paycom has been user-friendly for both employer and employees. Thank you for your partnership and leaving us a 5-star review!
Adding new locations
Comentarios: Very satisfied with how things went and professional.
Puntos a favor:
The team work to get our two new location in the system and up and running so smoothly.
Contras:
Nothing major, we always run into bumps along the way
Respuesta de Paycom
hace 6 meses
Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review!
Not just a payroll system
Comentarios: Overall, paycom offers everything we need to make payroll easy for our employees. From onboarding to payroll and everything in between paycom checks the boxes.
Puntos a favor:
Paycom is really easy to use for both me as a manager and for my employees. I like that there is an in depth desk top version and a quick on the go app version.
Contras:
I wish the cost for additional integrations was more budget friendly.
Respuesta de Paycom
hace 4 meses
We're happy to hear you value accessing all your HR and payroll needs in a single software, Rachel. Paycom's mission is to simplify and automate HR and payroll processes for all our users, so we are happy to hear this has been your experience. Thank you for taking the time to leave us a 5-star review!
Paycom - Pros and Cons
Comentarios: i would rate paycome with an 9. it's a near perfect tool with the exception of how long the approval hierarchy works, If i was the developer i would put in status bar on top of the list approvers so that i know what's the hold up, who is hodling up my ticket for approval
Puntos a favor:
Everything is available in paycom from scheduling to adjustments to personnel action form to continuous learning
Contras:
the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a specific approver.
Respuesta de Paycom
hace 6 meses
Arnel, thank you for the positive review! We appreciate your feedback. If you have additional comments or ideas for improvements, please share them with your dedicated specialist that is assigned to your organization!
Payroll review
Comentarios: Overall, I have had a pleasant and good experience
Puntos a favor:
The ease of the reporting and the use of Paycom for Payroll.
Contras:
I wish we got the State tax reports and I wish we could configure the PTO better. Also, I wish it was a better way to pay OT to salary employees when the law went into effect in July.
Respuesta de Paycom
hace 3 meses
Theresa, thank you so much for taking the time to share your feedback! We're thrilled to hear that you're finding our reporting features easy to use and that you're having a great experience with our payroll solutions. We encourage you to reach out to your dedicated specialist for assistance with configuring PTO and OT. Paycom is committed to providing world-class service and look forward to continuing to support you in any way we can.
Paycom is an excellent payroll application!
Comentarios: Very positive. I think Paycom offers a excellent and superior payroll application.
Puntos a favor:
My dedicated specialist and the excellent customer service. The database is very user friendly and easy to use.
Contras:
The recently added terminated employee process in Beti needs a major overhaul. Very confusing and never does quite what I expect. I don't like using it but when I choose not to use it Paycom doesn't end some earnings. Some of the forms need updated to be consistent with other recent updates. Some improvements haven't been tested by an end user like me. The words don't wrap or are not visible.
Respuesta de Paycom
hace 5 meses
Monica, we're happy to hear you find our features user-friendly! It's also great to hear your experience has been very positive! Please feel free to share future feedback or ideas for improvements with your dedicated specialist. We appreciate your partnership and advocacy!
Paycom Review
Comentarios: I have been using Paycom for 7 years and it has been great. The response time of our specialist and her team is amazing. It is very easy to navigate around in to get everything we need out of it
Puntos a favor:
I love our specialist and the timely manner she gets back to us. I also love that Paycom is very easy to navigate around.
Contras:
I honestly cannot think of a negative thing to say about Paycom.
Respuesta de Paycom
hace 5 meses
Julianne, we hold our product and service to a high standard, so to hear you are having a good experience with both is rewarding to us! Thank you for the 5-star review!
PayCom - Best Payroll Process
Comentarios: The great staff that is always helpful and understanding to my (the clients) needs
Puntos a favor:
The ease of processing, and no stress to getting the employees time and information
Contras:
Reports, still want to run reports I need and the report that I can understand
Respuesta de Paycom
hace 3 meses
Karen, we're excited to see Paycom making a positive impact on your organization's employee experience by simplifying their process and eliminating unnecessary tasks regarding HR and payroll. We're committed to helping you get the most out of our platform, and your dedicated specialist will be the best person to assist with running reports and any other needs you may have. We appreciate you taking the time to leave a 5-star review!
It's worth buying
Comentarios: Paycom is easy to use. It has a number of time keeping functions. It's secure and I've never had any issues with it at all.
Puntos a favor:
It's convenient, I can clock in at work or on my phone at home. I use it to request vacation days,sick days, or unpaid time off. I use it to view my check stubs and W2's during tax time.
Contras:
None I have no cons I am a fan of Paycom.
Respuesta de Paycom
hace 7 meses
Teresa, we're happy to hear about your experience! It's especially great to hear you are utilizing the time off requests and find Paycom easy to use. Thank you for the 5-star review!
