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Sobre BookSteam

La planificación online para empresas ahora es muy fácil.

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Puntos a favor:

Easy to use, easy to explain to co workers as well as clients.

Contras:

I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments.

Valoraciones de BookSteam

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,7

Probabilidad de recomendación

9,2/ 10

BookSteam tiene una valoración global de 4,7 estrellas sobre 5 según las 114 opiniones de usuarios de Capterra.

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Filtrar opiniones (114)

Anastasia
Anastasia
President en EE. UU.
Usuario de Linkedin verificado
, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5,0 hace 7 años

Comentarios: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Puntos a favor:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Contras:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Joanna
Sales en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam review

5,0 hace 11 meses

Puntos a favor:

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Contras:

They should have more help guides available in their support section.

Stacy
Owner / Yoga instructor en Hong Kong
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Customisations & Functionality

3,0 hace 6 años

Comentarios: Fairly a straightforward and easy online system for bookings but limited choices of customisations

Puntos a favor:

Easy and simple for users to select respective functions or to set up the back end maintenance

Contras:

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

Amanda
Admin en Canadá
Servicios individuales y familiares, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A wonderful tool for my hectic schedule!

5,0 el año pasado

Comentarios: Booksteam is a wonderful tool that has made managing my appointments effortless. It allows me to easily schedule, organize, and track all of my appointments in a single platform. The intuitive user interface makes it simple to navigate through different features and functions.

Puntos a favor:

One of the standout features of this software is its ability to send reminders and notifications to my clients, reducing no-shows and keeping my schedule streamlined. Additionally, the software's integration with my google calendar ensures that I never double-book or overlook any appointments.

Contras:

Having more payment gateway integrations would be nice.

Monica
Employee en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Pretty good booking app

4,0 hace 7 meses

Puntos a favor:

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Contras:

I don't like that it's not making me coffee in the morning!

Roger
Doctor en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

This booking app rocks!

5,0 hace 9 meses

Puntos a favor:

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

Contras:

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Maria
Instructor en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Best app for yoga business

5,0 hace 5 meses

Puntos a favor:

I think it's the best app for the Yoga business

Contras:

It helps me manage my classes and courses at the same time

Joyce
Instructor en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Review for Booksteam

4,0 hace 7 meses

Puntos a favor:

Pretty easy to use app to schedule classes for my Yoga business.

Contras:

Can't think of anything at the moment that I dislike.

Amanda
Staff en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

One of a kind booking

5,0 hace 6 meses

Puntos a favor:

I like the reosucres feature that we always use for our Spa. It was hard to find an app with this feature.

Contras:

Nothing really I dislike at the moment. Everything is working well.

Maddie
Teacher en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Perfect app for my Yoga biz

5,0 hace 12 meses

Puntos a favor:

As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks.

Contras:

I mostly like everything about Booksteam, can't think of anything.

Lauren
Fitness Instructor en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great scheduling software

5,0 el año pasado

Comentarios: It has been great! None of my customers have had any issues, it’s easy to use, and customer service answers quickly!

Puntos a favor:

I like that my customers can book a class and pay directly on one site. They also get automated reminders which is great!

Contras:

I wish when somebody cancelled class, it would automatically refund the customer. I have to remember to go into my payment software and manually refund the customer.

Frank
Manager en Canadá
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Powerful app to manage classes

5,0 hace 10 meses

Comentarios: Overall, Booksteam has been a valuable addition to our dance business, helping us streamline our operations and improve customer satisfaction.

Puntos a favor:

As a dance studio, we have found Booksteam to be an excellent class scheduling software. It's user-friendly interface makes it easy for both our staff and clients to book and manage dance classes efficiently.

Contras:

Can't really say what we liked the least about this app at the moment.

Ellis
Sync Agent/Teacher en EE. UU.
Música, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Help with my email

5,0 el año pasado

Puntos a favor:

I appreciate how patient booksteam’s customer service workers are. Very knowledgeable and helpful.

Contras:

I wish BookSteam had a mobile app. I’m always on the road and it would be helpful to check on my account with having to squint my eyes on the browser.

Debra
Owner en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Solid scheduling software with easy to use features.

5,0 hace 3 años

Comentarios: This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others.

Puntos a favor:

So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations.

Contras:

Really didn't find any flaws in the system. We have used several others.

Zoe
Business Owner en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good product, excellent customer service/responsiveness

5,0 hace 6 años

Comentarios: Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!

Puntos a favor:

Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use.

Contras:

Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me!

April
Owner and Instructor en Australia
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

NET Review

4,0 hace 6 años

Comentarios: It solved the ability for students to book and pay on line to do our courses

Puntos a favor:

it incorporates well into my website and takes payments when a student enrols

Contras:

It doesn't link into our etrain, so I have to send another email to a student for them to enrol and complete the online learning. When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it

Tanya
Research Assistant en Canadá
Investigación, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent Value

4,0 hace 6 años

Comentarios: I use the program daily and overall it’s worked very well without any problems.

Puntos a favor:

We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.

Contras:

Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.

Rob
Manager en EE. UU.
Diseño gráfico, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Booksteam is awesome!!

5,0 hace 8 años

Comentarios: Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!!

Puntos a favor:

Easy to use. Makes it very easy to keep track of all our employees and their appointments.

Jessica
Usuario de Linkedin verificado
Salud, bienestar y deporte
Ha utilizado el software durante: No especificado
Fuente de la reseña
Fuente: GetApp

easy appointment management

4,0 hace 10 años

Comentarios: We have been using booksteam for a while and it's the best appointment management software we have used thus far. Being able to get our clients to schedule their appointments online has transformed our business drastically. Here is how it works: Booksteam provides us free business scheduling page, we setup working hours, staff hours and our services. We place a 'booknow' button on our business website for our clients to click. Clients then redirect to the booksteam scheduling page, select our staff, services they wish to book and click confirm, that's it. Clients also receive reminders so they don't forget their appointment time, which is amazing! I also absolutely love how I can sync my calendar with my iPad calendar, whenever I get new appointments in booksteam it automatically shows up in my iPad.

Puntos a favor:

Easy to setup, lots of features, can sync my calendar, client email and sms reminders, can view statistics for my business, nice layout

Contras:

Please add mail chimp integration, that would be really convenient for me.

Marissa
Concierge en EE. UU.
Aerolíneas/aviación, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy for holding records

5,0 hace 5 años

Comentarios: Overall it was easy

Puntos a favor:

I liked that it easily formated information

Contras:

It didn't hit a lot of boxes on what we needed

Gemma
Registered Massage Therapist/Clinic Owner en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The Best Business Tool For Increasing Sales

5,0 hace 8 años

Comentarios: BookSteam has simplified the scheduling of appointments not just for me but for my patients. They appreciate the ease of using the app. No more playing telephone tag.

Puntos a favor:

Ease of use

Contras:

Patients are expressing difficulty accessing the system if they have forgotten their password. Even when they follow the instructions to obtaining their password, they are advised that their email address is already in the system.

Erik
Online Channel Manager en Filipinas
, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam is good to go app

5,0 hace 6 años

Comentarios: Books steam is awesome for appointment scheduling tool.

Puntos a favor:

I really in booksteam is ther is a auto online report that lets you track the attendance right away. Love it!

Contras:

If its your first time to use book steam its a bit tricky to set up but once you get hang of it, its not so bad.

Josh
Director of Marketing en Australia
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam is fantastic

4,5 hace 8 años

Puntos a favor:

Really easy to use, flexible and the support team are attentive and take feedback constructively to improve their product.

Contras:

Didn't like that you couldn't customize the colour scheme - but this has been recently added as a feature.

Nicholas
Nicholas
College Adviser en EE. UU.
Usuario de Linkedin verificado
, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

I used a trial edition of booksteam as part of a corporate offer

4,0 hace 7 años

Puntos a favor:

The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience.

Contras:

I had a hard time understanding where to find certain aspects and items on the application. Again, the trial version may be limiting access.

Victoria
Manager en RU
Transporte/transporte en camión/ferrocarril, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Simple...

5,0 hace 6 años

Puntos a favor:

This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need.

Contras:

Its just a simple software - no wow factor - you get what you pay for. Set up took a while.