Opiniones de NetSuite

Experiencia 1er año Netsuite

Comentarios: Mi experiencia con Netsuite ha sido increible, ya que he logrado optimizar, controlar y gestionar todos los procesos de la organización desde un solo software. Además, ha sido muy buena en cuanto a mi experiencia profesional ya que no solo he aprendido acerca del sistema sino tambien a nivel profesional y laboral, tomando decisiones acertadas con argumentos con ayuda de netsuite.

Puntos a favor:

Lo que mas me ha gustado de Netsuite es la interfaz y la manera en como se personalizan reportes e informes para poder obtener información de valor.

Contras:

No puedo decir algo que no me guste de netsuite. En general, han sido solo ventanas para nuestra organización.

Muchas caracteristicas pero muy lento

Comentarios: Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Puntos a favor:

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Contras:

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Es esencial

Puntos a favor:

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Contras:

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

NetSuite Es lo que buscaba

Puntos a favor:

Es una herramienta demaciado util, intuitiva y completa.

Contras:

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Gestión de recursos empresariales con en la nube

Comentarios: NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Puntos a favor:

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Contras:

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Grandes posibilidades de personalización!

Comentarios: A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor:

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Contras:

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Netsuite, agil y efectivo.

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Contras:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Un muy buen ERP para grandes Industrias y clientes

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Contras:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

El mejor ERP en nube

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Contras:

La implementación es complicada, pero una vez instalado es de gran utilidad

Estrategia d mano

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Contras:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

NetSuite is a Great Option

Comentarios: Our account rep, account manager, and implementation lead are all really pleasant to work with and communicate well. The product is working well so far, and we're looking forward to our Phase 2.

Puntos a favor:

So customizable that you can configure it to do just about anything. A unique product that can really be for anyone. Once live, it's fairly intuitive.

Contras:

While the customization is amazing, you can get lost if you don't pay attention to the details or aren't working with someone who knows the technical nuances well when you set it up. Our implementor ([sensitive content hidden] ) helped us with this.

Good overall

Comentarios: Good. We were able to implement woth no delais and after some month we are up and running saving a lot of time and having all the information handy

Puntos a favor:

Rest web services integration Consolidation

Contras:

Bank conection thru bank fees Slow sometimes

There are better products out there for sure...

Comentarios: Not a fan, used it for 3 consecutive years on another company and then 2 more for invoicing which was another entirely new way of use from the one I used on the previous company.

Puntos a favor:

Other than it's customizable, it really is hard to learn and implement in a team. So I can't speak much of it

Contras:

Once more, the abundance of options and functions overwhelms the user and it's not something to learn in a couple of days. This requires hard training and specifics depending on the needs of the company/team

Overly complicated and not the product for us.

Comentarios: This was a terrible experience from the get-go. Our CTO adopted NetSuite and it was clearly not the right choice from our business. It started with the lack of training. I think we had 2 training sessions over 6 months for the merchandising team. It slowed down the definition process of our catalog so that what used to take 10 minutes in the previous ERP took 3 hours. With many fields mapped to obscure auto index #s for definitions you had to build a decoder ring to keep them all straight. Basically everything we learned to do in Netsuite came from Google or YouTube. All of the menus were different depending on which role you had so cross-training between departments was impossible because people had to get to the same task via different paths. The filtering on reports was flawed and the Import/export menus kept so much history you had to scroll just to find the latest import/export only to be told it was still processing. The only rapid response you got from the team was when it was time to pony up another 250K for renewal. We probably had 5-6 different account people in charge of our account over the course of the 18 months we had the program. Just a terrible experience for us. Would give it zero stars if I could.

Puntos a favor:

Lots of options to create reports and define items.

Contras:

Very Difficult to integrate and overly complicated. It slowed down our overall processes and a lot of the logic did not make sense when defining items. It isn't good when they tell you to use a different program to help with the definition process. It is very expensive as well especially when the training is so poor that all you wind up using it for is glorified accounting.

Remarkable experience with NetSuite for AP, AR and GL automation.

Comentarios: NetSuite has makes it easy to annotate, export and access detailed information for each financial reports.

Puntos a favor:

All operations are processed faster which helps us do much more in less time. NetSuite interface with DocuSign is a game changer. Real-time financial performance reports has done wonders in empowering us to make informed decisions for our business.

Contras:

NetSuite has been one incredible product with no blemishes. Its ease of use has allowed us to be very comfortable using it.

Netsuite for manufacturing

Comentarios: Their support takes forever to respond. They also don’t return voicemails.

Puntos a favor:

They are unclear what type of companies would benefit from this program.

Contras:

Standard costing for manufacturing is a pain to set up and has issues

NetSuite - Pros & Cons

Comentarios: I don't have any major issue, but if there are some updates, it must help my daily workflow. - Also, I hope if I/S details show more details as a default setting. (Journal entry memo, Journal entry descriptions, Subsidiary/Entity Name, Etc.), it must be better even though we can customize, I cannot save all account reports.

Puntos a favor:

You can customize reports and save the reports for future uses.

Contras:

Hard to find my journal entries and there is no way to go direct to general ledger accounts (Need to open P&L, BS or CoA) I hope there is search function to accounts directly and my journal entry list.

Robust ERP solution

Comentarios: Overall, it has been great. It has so many features and we can customize to meet our needs.

Puntos a favor:

Love that it is so customizable for our organization and tailors to our platform. It integrates seamlessly with our other software.

Contras:

There is a bit of a learning curve as it has extensive features.

Great product, efficient and easy.

Comentarios: I've been using it for some years now, and it is one of the best on the market.

Puntos a favor:

The Graphic is good, there are tons of personalizable reports and they are quite easy to use.

Contras:

It is not always the simplest software to navigate, but having the option to automate some processes would make my work smoother and more efficient.

User Friendly Program

Comentarios: It’s been great. Finding sales order is a breeze. Editing is very easy. The amount of personalization you can setup with the Home Screen to organize cases and even run reports is a breeze. Netsuite is extremely usher friendly and I learned to use it with 1 week of training.

Puntos a favor:

Finding sales order is a breeze. Editing is very easy. The amount of personalization you can setup with the Home Screen to organize cases and even run reports is a breeze. Netsuite is extremely usher friendly and I learned to use it with 1 week of training. I also love that it Syncs perfect with Shopify. Makes e-commerce a breeze!

Contras:

It’s nothing I don’t dislike with that platform. My job doesn’t utilize it too it’s full ability. I wish we were able to do more search by phone number and address.

Save time and know more about your business with Netsuite

Comentarios: I am a very big fan of NetSuite and I am excited about learning how much more NetSuite can do for our business that we haven't touched on yet. It has given us more visibility into our financials and shortened our closing time each period.

Puntos a favor:

We like the ability to easily run financials on a project level basis and the automated features that shorten our close cycle.

Contras:

The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live mid-year.

Netsuite Review from IGPES ERP Admin

Comentarios: My overall experience with NetSuite so far has been quite interesting as I feel the need to know more about the application. There are functions on the platform that make a lot of the operational workload easier especially when it comes to reports. The application is dynamic and overall great to use for business operations.

Puntos a favor:

1. NetSuite offers a wide range of modules covering financial management, CRM, e-commerce, inventory, and supply chain management. 2. Suitable for businesses of all sizes, from small startups to large enterprises. 3. It is cloud-based. 4. It is customizable and Flexible 5. Provides real-time visibility into business performance with robust reporting and analytics tools. 6. Supports multi-currency, multi-language, and multi-subsidiary operations, making it ideal for global businesses. 7. Regular updates and new features are automatically deployed, ensuring the system stays current with the latest technology and best practices.

Contras:

1. It can be expensive, especially for small businesses or startups, due to subscription fees, customization costs, and user licenses. 2. Requires a learning curve and may necessitate ongoing training and support. 3. Implementation can be time-consuming and complex, requiring careful planning and resources. 4. Occasional slowdowns or downtime may impact business operations

Net Suite streamlines efficiencies

Comentarios: Overall, the process was good, and we received a lot of support from the NS implementation team.

Puntos a favor:

Once you learn the system, it's simple to use and gives you quick access at your fingertips. You can get a 360-degree view all from the same screen.

Contras:

Trying to find where training is, was not easy. It was necessary to know the NS verbiage to locate sessions.

The most difficult project of my Professional life

Comentarios: It has been more difficult than I ever could have imagined. You fix one thing and it breaks another. In the end we wonder if the consolidation of systems was worth it. Right now my answer is it was not. There is so much I would change if I was in charge at NetSuite. There really is potential for it to be good, but they would rather charge you a ton of money for some feature that is difficult to understand, and ignore your problems. The difference between the basic tier and the premium tier is 200,000 transaction lines to 2 million. So the value of 200,001 lines is the same as 2 million. That's ridiculous. They should have more tiers.

Puntos a favor:

We like that we are using only one system for our accounting, fixed assets, sales, purchasing, inventory management, reporting. There are some things that are easier than they were before for us.

Contras:

This will be a long list. It's very frustrating to switch to an expensive system that cannot do what we thought it would be able to do, and has unexpected challenges that we just have to live with. - Parts bin verification button, box down arrow check-mark icon thingy. It's too small to see, and too many clicks. - Not able to batch print more than 100 invoices at a time. NetSuite does not care about this but its a huge deal when we have over 2000 invoices to download at once. We can easily miss 100. - Invoices disconnect from sales orders if they are changed, leaving the sales order open again. Which leads to double billing because we are checking our open orders, trying to close them all.  - Internal invoices create a receivable. It would be so much easier if they just didn't at all.  - Credit memos are an afterthought. It's like we're the first company you've dealt with that does them.  - No negative quantities are allowed on sales orders so adding inventory back into stock requires a credit memo. - The entire parts ordering process is so difficult for our parts people. You can't easily see how many you've sold in the past, you can't see how many your location already has on order, without flipping through screens. It's a cumbersome, slow , confusing process. The amount on order shows the amount for the entire company so it's totally useless. Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since our developers cant fix it, and were on the basic service level tier, were basically told too bad, by an automated email from Oracle. It's so frustrating. - We can't add more invoice info to customer statements. Info like unit numbers. The statement function in the system is essentially useless to us. - Grey font on a white background in a small size that you cannot change. It's like Oracle said "let's make this as hard as possible for people with bad eyesight". - Some lists that have lots of items we can select ALL, but others, you can only select one range at a time either 1 to 25 or 1 to 100. No rhyme or reason to it. - The entire Item Receipt and Item Fulfillment process makes everything slow, and creates 3x more transaction lines. They are redundant. If we had known that every transaction line would appear on three different transactions every time, we would have known we were on the premium tier which would have cost more money and we wouldn't have chosen NetSuite. The basic level includes 200,000 transaction lines. So now we are over that number. This was dishonest from the sales process from the start. Now we are forced to pay an exorbitant amount to move up to the next tier. They held our system hostage for ransom. - They don't give your developers free accounts! For us that meant we didn't have enough accounts for all our employees. There's lots more but I think you get the point.

Netsuite Review

Comentarios: Other than having to solve a lot of issues after implementation, it's been a wonderful software

Puntos a favor:

we work with multiple subsidiaries and need to consolidate financials. Netsuite makes that very easy. Same with inventory management

Contras:

the implementation phase was a little painful