18 años ayudando a las empresas ecuatorianas
a elegir el mejor software

Opiniones de Greenlight Guru

Sobre Greenlight Guru

El sistema eQMS de Greenlight Guru permite a las empresas llevar dispositivos médicos de alta calidad al mercado de forma segura y rápida, lo que permite reducir los riesgos y costos.

Descubre más sobre Greenlight Guru

Puntos a favor:

Easy to use and learn, integrates the entire Quality Management System into one interface.

Contras:

Documents are revised outside the system and then uploaded. Collaboration between individuals must be coordinated to avoid multiple versions being circulated for editing.

Valoraciones de Greenlight Guru

Evaluación media

Facilidad de uso
4,2
Atención al cliente
4,6
Funcionalidades
4,2
Relación calidad-precio
4,4

Probabilidad de recomendación

8,6/ 10

Greenlight Guru tiene una valoración global de 4,4 estrellas sobre 5 según las 74 opiniones de usuarios de Capterra.

¿Ha utilizado Greenlight Guru antes?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (74)

Alfikhar
Alfikhar
Providing support for civil engineering projects en India
Usuario de Linkedin verificado
Ingeniería civil, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Best software for medical purposes

5,0 hace 3 semanas Nuevo

Comentarios: Greenlight Guru is a powerful QMS solution that can be a valuable asset for medical device companies seeking to improve quality, efficiency, and compliance.

Puntos a favor:

Industry specific,compliance focus,collaboration

Contras:

Limited customization,cost,complexity tp use

Alex
CTO en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Greenlight is the right choice for eQMS

5,0 hace 6 meses

Comentarios: We evaluated multiple eQMS platforms, we went with Greenlight due to functionality, ability to scale as we grow, and the extensive / pre-existing documentation that we could leverage and tailor to our needs.

Puntos a favor:

Building a maintaining a QMS system that is FDA compliant is far too complicated and expensive for an early stage startup. Greenlight gives you the tools and platform to follow a pre-determined process that allows you to get up and running quick, while also having the confidence that you are meeting required regulations. Team has always been super helpful with great customer support.

Contras:

eQMS can be complicated with lots of jargon. It does take a sustained push to become aquatinted with terminology and incorporate into you daily workflows.

Jeroen van
Chief technology officer en Suiza
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Collectively

5,0 la semana pasada Nuevo

Comentarios: It is a user-friendly interface and best for the new users

Puntos a favor:

It helps much to the new users in collective management

Contras:

I haven't got any problem with this software

Andre
CEO en EE. UU.
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Terrible Product, Service, and Experience

1,0 hace 2 meses

Comentarios: Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether. Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare. Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short."

Puntos a favor:

There was absolutely nothing that we enjoyed about our GG experience.

Contras:

Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there.

Hector
CEO en RU
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Terrible customer service despite being super expensive

2,0 hace 4 meses

Puntos a favor:

Good performance, good templates, comprehensive follow up for eQMS for med tech.

Contras:

Too expensive, terrible customer service and attention.

Vineet
COO en EE. UU.
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Truly Turnkey, Great for new companies

4,0 hace 5 años

Comentarios: Greenlight.Guru has allowed us to, from a very young, inexperienced stage, build from scratch an easy to use and comprehensive quality system that has passed external audit with ease. The customer support, user interface, and turnkey solution offered by Greenlight.Guru has exceptionally useful for us, and been the foundation for Quality Management at our company.

Puntos a favor:

Using Greenlight.Guru, we were able to build a quality system from scratch quickly that met our needs without the headache of complicated set-up and configuration. This tool enabled us to go from nothing to passing our first audit with confidence and ease. Great tools to link design and risk with documents and approvals. The customer service was also great, and Greenlight helped build our knowledge of Medical Device Quality at the beginning of our company's life, allowing many of us to rise from inexperience to competence to near mastery of quality systems. Greenlight further offers an unparalleled user interface and intuitive tools that make using it a cinch for almost all employees at our company.

Contras:

Understanding best practices can be a bit challenging and time consuming given that there is one standard offering for all customers and customization is intentionally not available. Being a new company, Greenlight has grown with us. Some features that would have been nice to have earlier were developed and pushed during our use of the software, though it is clear that the product is maturing to meet the needs of its customers without sacrificing the ease of use.

Mel
QA en Canadá
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Only eQMS geared towards medical devices

5,0 hace 4 años

Comentarios: Great experience! Customer service is quick to respond and there is a help centre and greenlight academy with tutorials for quick reference. The traceability between design controls and risk elements is in itself worth it.

Puntos a favor:

Wow so many things - selecting/modifying roles/permissions, creating teams, personalizing profiles, tagging documents, grouping documents, adding/uploading w/ w/out a change order, creating/activating training events, tracking training events' progress/completion, automating/completing quality events (CAPAs, nonconformance, audits and customer feedback), adding/modifying/tracing design controls i.e., user needs, design inputs/design outputs, V & V and finally adding/modifying/tracing risk items and aligning them to the project. Customer service is quick to respond and Greenlight Guru is always taking suggestions for improvement, they have even implemented some.

Contras:

Just some suggestions for better functionality - ability to edit tags, ability to edit training events once activated or in the case the documents assigned to a training event changes, more user friendly quality event workspace, ability to easily change between full and lite users and vice versa.

Rebecca
Asm en EE. UU.
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Good for the price

4,0 el mes pasado Nuevo

Comentarios: It was rocky hard to get help or support

Puntos a favor:

It was easy installation and pretty ok .

Contras:

Slow speed that’s about it tho I mean ..

Sarah
Sarah
President & Chief Operating Officer en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A god-send of a QMS

5,0 hace 6 años

Comentarios: As a new medtech company with many different product and differing product regulations, we are pleased to have Quality Management as one of our easiest tasks - which is rare to say. The team is fantastic and abundantly helpful, the system is quick to learn and easy to use, and the support you get standing the system up from scratch if you don't already have a system in place is great. We needed Quality "handled" so we could focus on the trickier parts of our company - Greenlight Guru was and is that perfect solution.

Puntos a favor:

With GG, it is structured and organized to not just allow compliance, it promotes compliance - meaning using the software as it is built easily documents for product design/dev and ongoing quality req'ts. It's easy to use and navigate, quick to learn even for lay people, and makes our QMS regulatory headache-free.

Contras:

The team keeps making improvements, and I'm looking forward to a bit of a better structure to the large document repository. It is searchable, tagable, and sortable easily, but there are a few other ways that they could organize things so you can find something quickly.

Respuesta de Greenlight Guru

hace 6 años

Hi Sarah, The team at GG greatly values your feedback and we appreciate you taking the time share your experience working with our software and team. Glad to hear you are excited about the upcoming enhancements to Advanced Document Management with with debut of Document Views in our December 2018 release. We strive to simplify quality management for medical device companies of all sizes, and welcome any future feedback or enhancements ideas.

Victoria
Victoria
Quality and Regulatory Affairs Director en EE. UU.
Usuario de Linkedin verificado
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

User Friendly, Modern QMS System

5,0 hace 6 años

Comentarios: The design and development module is truly the reason we purchased Greenlight. It is extremely simple, allows for easy/agile development and review and integrates risk.

Puntos a favor:

It is very modern and user friendly. Unlike most QMS systems which seam stuck in the 90s, they user interface is up to date with modern websites and is so easy to use it requires barely any training.

Contras:

The modules that are full fledged are wonderful. Modules like change management and training management need to be its own module and updated.

Respuesta de Greenlight Guru

hace 6 años

Hey Victoria, Our team greatly appreciates you taking the time to provide us with valuable feedback. We are happy to hear that your team has adopted GG with ease and that our design and development features have been very beneficial for your company. We are continuously advancing our software's capabilities and encourage you to share any thoughts or ideas with our Customer Success team regarding change and training functionality. Thank you again for your feedback!

Yusuf
Owner en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Supercool Medical Software

5,0 hace 5 días Nuevo

Comentarios: My overall experience with Greenlight Guru is that its made to meke medical software more efficient, faster, & more great benefits.

Puntos a favor:

What I like most about Greenlight Guru is that its made to help the medical industries all over the world.

Contras:

What i like least about Greenlight Guru is that its not well known and need s to be advertised more.

Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Quality and efficient software

5,0 hace 2 días Nuevo

Comentarios: Great experience with Greenlight Guru. Quality and efficient.

Puntos a favor:

Greenlight Guru helps in making work faster and more efficient. I highly recommend this software.

Contras:

Nothing bad to talk about. It helps alot.

William
Production Technician en RU
Productos químicos, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A Smart Solution for Auto Repair Shops

4,0 hace 6 días Nuevo

Comentarios: Workshop Software is a reliable and efficient solution for auto repair shops looking to automate daily tasks and manage operations seamlessly. While customisation and mobile functionality could be better, it’s a solid choice for workshops wanting an all-in-one management tool.

Puntos a favor:

Automated reminders & invoicing save time on admin tasks.

Contras:

Occasional performance lags when handling large amounts of data.

Jason
Project Engineer en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great software to implement and maintain a medical device QMS

5,0 hace 6 años

Comentarios: Overall experience is great. As a small medical device company, I can't imagine keeping up with our QMS requirements without a software platform like Greenlight Guru.

Puntos a favor:

The design trace matrix makes the development process very straight forward and easy to use. The ability to link anything to each DTM component, and to link the DTM to the risk management module is great as well. The document management and routing/approval features are also a great tool. We've been able to implement digital versions of most of our work forms, without the need to use third party document signature programs.

Contras:

Sometimes there is a bit of a learning curve for the various modules that they release. It would be nice if a help/guide button was available for each to walk through the module step by step.

Respuesta de Greenlight Guru

hace 6 años

Hey Jason: Thank you for the positive comments and feedback. Glad to hear that the ability to Link Anything is positively impacting your Design Control/Risk efforts and that built in workflows with eSignatures are simplifying processes. As it relates to your feedback on getting up to speed on how to use new functionality, know that we've heard you and are actively working on a solution to help you get up to speed on how to use new functionality and what's changed in app that I believe you will be pleased with. Don't ever hesitate to share additional feedback like this with us by phone, chat, or email at [email protected]

Chris
Senior Manager of QA en EE. UU.
Dispositivos médicos, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

My GG Experience

4,0 hace 5 años

Puntos a favor:

GG is hands-down the most user-friendly s/w I have ever worked with. The GG team has truly created simple easy-to-use workflows, while still offering complex functionality that conforms to the rigors of ISO 13485 standards. I love how you can link tasks, documents, investigations, and CAPAs. I personally love their DMS and Customer Feedback workflows. They're easy on the eyes, tell the whole story and allow for easy routing and approving to key stakeholders.

Contras:

GG's data analytics aren't very helpful and often inaccurate. The data they're tracking is rudimentary and seems to an after thought by the design team. Additionally, there is no reporting functionality in their Customer Complaints workflow. For example, if you're attempting to run a trend report for common root causes related to certain events, the s/w doesn't allow it. Therefore, I have to track everything outside of GG, especially for trend reports. Trend reporting and tracking is critical in any regulated industry, so I'm not sure why GG didn't think of this

Amelia
Research Scientist II en EE. UU.
Usuario de Linkedin verificado
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Makes Implementing a Medical Device eQMS Easy

5,0 hace 4 años

Comentarios: I work for a small medical device startup, and we've used Greenlight Guru to set up our quality management system from day one. They've made complying with ISO and FDA standards for quality management straightforward, they keep adding helpful functionality to the system, and I look forward to continuing to work with them!

Puntos a favor:

Greenlight Guru has a very intuitive interface that lets me manage document changes and design control from the same dashboard. I can sit down and set up a change order to release and version multiple SOPs in an hour with a single set of approvals, which really streamlines my document control workflow. It's also perfect for remote work, since it automatically captures electronic signatures and time stamps, and it's already set up to ping users by email when it's time for them to complete a task. And I must commend their customer support team - they are an admirably responsive and helpful team of people who add so much value to the experience with this company.

Contras:

Inputting a large number of documents into the system at a time can be fairly tedious. Some kind of mass upload function would be helpful at some point. I would appreciate an integrated training workspace as well, potentially tied to the document approval process.

Matthew
Co-founder / CTO / QA/RA en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Medical device startup's experience

5,0 hace 8 años

Comentarios: greenlight.guru is the perfect software solution for a medical device startup company looking to get a quality management system, compliant with both the FDA's and ISO's requirements, up and running. It also holds your hand through the design control and risk management process, which is especially valuable for a company without much experience going through these processes. We didn't need to hire a quality manager because of how helpful this software is, a fact that alone makes it worth the price.

Puntos a favor:

The structure of the design control and risk management modules guide you through the process of documenting both. Especially great for someone who's never gone through these processes before.

Contras:

While it contains the core of what's necessary for a QMS, it lacks a lot of functionality that a larger business would need, making it likely that we'll outgrow it quickly.

Respuesta de Greenlight Guru

hace 8 años

Hi Matthew, we appreciate you taking the time to write your review of our software. That's great to hear greenlight.guru has enabled you to delay the hire of a full time quality manager. Per your comment regarding the feature set needed for a larger business, we'd love to hear your specific recommendations if you have them so that we can take them into account as we continue to execute on our roadmap. You can reach out to us and provide your feedback directly to [email protected]. To date, we have several larger medical device companies with multiple products and hundreds of employees that are successful using the platform.

Stephen
Lead Quality Engineer en EE. UU.
Diseño, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great product, continuously improving!

5,0 hace 6 años

Comentarios: We needed an eQMS system, and a method of tracking our project progress. Greenlight.Guru does that in a fluid, comprehensive manner - making my life far easier.

Puntos a favor:

Greenlight.guru successfully ties risk analysis to design controls, providing a method of reviewing all of the design or component by component. All of the associated documents can be linked to Design items, weaving in the entire story behind a particular product. I have not found a similar product, and have never seen a more dedicated team. Issues that I have encountered, they resolve in a thoughtful, forward-thinking manner.

Contras:

In the early usage, there were difficulties finding the documents I wanted. They have recently added the linking functionality on the document side, which allow related items to be tied to each other.

Respuesta de Greenlight Guru

hace 6 años

Hey Stephen, Thank you for the kind feedback. The team at GG is dedicated to assuring the success of our customers. Glad to hear the linking functionality is benefiting your efforts. Additionally, I think you'll be pleased with upcoming efforts we are making to further simplify document management starting with the debut of Document Views in our December release. Keep the feedback coming.

Tonia
Director, RA/QA en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Sleek Medical Device QMS Software with a great Team!

5,0 hace 6 años

Puntos a favor:

The system workflow is intuitive and easy-to-use right out of the box. We currently utilize the document management system and the module allows for quick uploads, document organization and ease of finding documents. The Greenlight Guru team behind the software works with you to meet your business objectives. Additionally, the have a strong customer focus and really listen to the voice of the customer.

Contras:

The search function can be a struggle at times; would really like the opportunity to filter further.

Respuesta de Greenlight Guru

hace 6 años

Hi Tonia - Thank you for sharing the positive feedback with our team. Our team is happy to hear that you value the turn-key nature of our solution for medical device companies. We strive to simplify quality for our customers and removing the burden of assuring documentation is compliant to regulatory standards is an essential piece in that effort. Please know that we hear your feedback regarding the need to find things faster within the system. I believe that you'll find the debut of Document Views in our December 2018 to be a starting point in helping you achieve this as we further enhance search and filtering functionality.

Penny
CEO en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Recommendation for Greenlight Guru as your medical device eQMS solution

5,0 hace 6 años

Comentarios: Ease of integration of design control with risk management is a breeze. No more tedious xcell spreadsheets!!

Puntos a favor:

I like that this medical device software is built by medical device professionals and not just SW developers who don't even know what a medical device is! this SW is built to match the processes I have been doing now for over 35 years - document control, design control, capa, internal audits, etc. Both modules GO and GROW are on spot to meet the regulatory requirements.

Contras:

As with any SW we have to be methodical in our naming conventions as we load documents. Its all about setting rules as a company so that SMART naming is followed which makes the search mechanisms more effective.

Respuesta de Greenlight Guru

hace 6 años

Hi, Penny. Really appreciate your feedback and comments. Did you know that all documents are assigned a unique ID when added now? Yes, there is still a need to apply some intelligence with document naming and description. Those attributes (regardless of system) are key.

Art
Chief Operating Officer en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Initial Review

5,0 hace 6 años

Comentarios: To date, GG has been an excellent partner in the implementation of an otherwise difficult system.

Puntos a favor:

We set out to implement a QMS for our small Medical Device Company. To date, Greenlight Guru (GG) has proven to be an excellent choice. We are only a few months into the process but I see no problem in staying on track. Their support has been fantastic! We are ahead of schedule and I have been pleased with the quality of support we are getting. Our company has had a few false starts with consulting firms, GG is making the process enjoyable.

Contras:

GG offers a package of procedure templates that make the job much easier. With that, the formatting and wording of the templates could be a tad more uniform. With that said, it is understandably difficult to make a universal set of templates that fit everyone's needs. I find the template package well done on that front.

Respuesta de Greenlight Guru

hace 6 años

Hey Art - Our team greatly appreciates you taking the time to provide your feedback. We are thrilled to hear that our Customer Success team's Fanatical Support has jumpstarted your implementation process, while also making it an enjoyable experience. We appreciate your feedback regarding our procedure templates, as well. Please feel free to share your ideas for improvement with a member of our team. Thanks again - Glad to have you as a customer of Greenlight Guru!

Dieu
Quality Manager en EE. UU.
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

More functionality preferred

3,0 hace 8 años

Comentarios: Overall the software is easy to use, but there are a few functionality that we wish were there, specifically:
- parallel approvers
- ability to attach redlines as part of routing (and then ability to publish clean copy); now it forces you to review redlines offline (not great since it gets lost in people's email, etc.)
- ability to reassign who can publish the document (if person who routed it is out and doc control/quality should be able to publish for them).
- ability to turn on email notifications if you have something in your inbox

Puntos a favor:

online

Contras:

very limited functionality

Respuesta de Greenlight Guru

hace 6 años

Hello, Dieu. Thank you for your feedback. We heard you, loud and clear. As a result of your feedback, we've added parallel routing and the ability to include redlines and mark-ups to review and approval workflows. Additionally, we've since enabled user level email notification preferences for you to better control the types of messages you'd like to receive via email.

Dalene
QA Manager en Sudáfrica
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Focus on the work - not the admin!

5,0 hace 6 años

Comentarios: It changed the way we documented risk related to the products. We streamlined our QMS and this helped us to come together as a team. Design reviews are easily assigned; change control tasks are set and executed - no more separate emails and phone calls to follow up - Greenlight does the nagging for you.

Puntos a favor:

It sped up document control work flow and freed up the QA department's time to focus on validations and regulatory updates.

Contras:

We can't think of anything at this time.

Respuesta de Greenlight Guru

hace 6 años

Hey Dalene - Thanks for sharing your positive feedback about our software! It is great to hear that our software has freed up your team's time to focus more on strategic and value-add activities, instead of the manual labor of overseeing a QMS. If you ever have any questions or would like to provide us with more feedback, please do not hesitate to contact us.

Grant
EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

Greenlight Guru for OtoNexus

4,0 hace 8 años

Comentarios: I am a consultant, working with OtoNexus, an early-stage medical device company, on the implementation of their Quality Management System (QMS). We advised them to consider deploying Greenlight Guru for this purpose, and they are in the initial stages of doing so. The Document Management features of the software appear to be thorough, well thought out and useable. Obviously, the flexible routing and detailed history features for document review and sign-off, and compliance with Part 11, are very helpful and key to the success of any medical device company's QMS. The tutorial on the Product Development module, which is based on 14971 risk management principles, seems like it will be an excellent tool. Unfortunately, the client is a bit behind in utilizing it, and wants some other project management features implemented that, frankly, are a bit beyond the scope of this type of software tool. Customer support in general has been excellent. We have noted, however, that when product feedback is given, although the response to a question or issue is timely, there is often a defensive tone that comes across. An example of this was when there was a change to the software, which caused a conflict with login using a browser that had worked fine previously. Yet, we were not notified of this change, and once we found the issue, were told to update our browser. This software, like any other, is imperfect, and can and should be continuously improved. Overall, my initial impressions are that this is an excellent software tool for implementing a QMS at a medical device company.

Respuesta de Greenlight Guru

hace 6 años

Hi Grant, thank you for taking the time to write your review of greenlight.guru. You input, and the feedback from all our customers is very important to the continuous improvement of our software. Since your original feedback on 12/1/16, we've evolved our internal release processes and documentation in order to assure changes such as this are better communicated with customers. Thanks again for your feedback and partnership.

Megan
Canadá
, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A viable mvp but not really ready for commercial needs

2,0 hace 8 años

Comentarios: We have been using Greenlight Guru now for a few months and I note the following concerns:
1) There is no undo button - once editing in a screen if you accidentally change something there is no way to return to the original state - clicking the close button will save ANY change you make even incidental ones.
2) Loading time is ridiculous. Our software currently has fewer than 300 requirements total and loading can take a few minutes.
3) Traceability for risk doesn't yet work properly in terms of tracing right through to V & V
4) Workflow could be dramatically improved - so many clicks are required to create each requirement.
5) Sometimes you will create a requirement and it does not show up in your list until you refresh the whole list - which led to a couple of duplicate requirements being created and these then can't be deleted - only obsoleted.
6) Document signing order created huge headaches for us organizationally in efficiently getting documents routed and signed.
7) Users who were in the application at the time of document routing received no notification a document was waiting for them.
8) There should be a way to check all validation and verification test cases within a given protocol off at once. Individually checking them off as passed is a make-work exercise.
9) Search feature is totally brutal and sometimes will not find something as simple as the DI title (e.g. searching for DI-159 which exists does not necessarily return DI-159).
10) When switching between projects - window did not always update content - leading to editing the wrong requirements
11) No way to sort requirements except through tagging- no way to view a short list of requirements only with a given tag reliably since search function can't be relied on.

Puntos a favor:

Feature to read across related user needs, di, do and testing is a good idea. Printed matrix document looks nice.

Contras:

So much clicking to accomplish needed tasks; not all features work as needed or expected.

Respuesta de Greenlight Guru

hace 6 años

Hi, Megan. Thank you for your candid and detailed feedback. We took your feedback seriously and made updates to the Greenlight Guru software to address many of the issues you mentioned.