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Opiniones de Marketing 360

Sobre Marketing 360

La principal plataforma de marketing para pymes. Demo de marketing GRATIS

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Puntos a favor:

Marketing does not require a lot of hands on but I receive regular updates and the ability to respond if need be. Integrated well, especially email requests for service.

Contras:

I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.

Valoraciones de Marketing 360

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,6
Funcionalidades
4,5
Relación calidad-precio
4,4

Probabilidad de recomendación

8,6/10

Marketing 360 tiene una valoración global de 4,6 estrellas sobre 5 según las 1.068 opiniones de usuarios de Capterra.

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Diego Sebastian
Estudiante de Medicina en Ecuador
Dispositivos médicos, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Marketing 360: Redes Sociales de un producto

4,0 hace 11 meses

Puntos a favor:

Es un software que da publicidad a el producto ya sea palabras clave y respuestas automatizadas

Contras:

Le hace falta más utilidad ya que es un producto nuevo

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Mucha facilidad para el control del marketing

4,0 hace 4 meses

Comentarios: Una plataforma buena y económica que ayuda mucho en el marketing corporativo. Funciona de manera muy eficiente y es fácil de usar.

Puntos a favor:

Una plataforma excepcionalmente adecuada para pequeñas y emergentes empresas. Su equipo está altamente capacitado y realiza un estudio del mercado de manera eficiente, adaptándose a sus necesidades. Tienen la habilidad de adquirir rápidamente un gran número de nuevos clientes.

Contras:

Espero que esta plataforma se desarrolle aún más para adaptarse al rápido movimiento del mercado.

jose luis
JEFE DE CONTADURIA en Argentina
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Marketing

3,0 hace 11 meses

Puntos a favor:

Accesibilidad y velocidad en la carga de datos.

Contras:

Pocos acceso en la modalidad grtatuiua y acceso.

Maria del mar
Arquitecta en Colombia
Arquitectura y planificación, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Marketing y ventas

5,0 hace 10 meses

Puntos a favor:

Sirve para brindar publicidad a los productos que se requiera con palabras específicas o repuestas que son automaticas

Contras:

Es un producto relativamente nuevo así que le hace falta un poco más de enfasis a las herramientas marketing además te no tener gran acceso gratuito

Milagros
Milagros
ABOGADA en Perú
Usuario de Linkedin verificado
Práctica de la abogacía, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Aplicación de marketing

4,0 hace 8 meses

Comentarios: Es útil y viable para los clientes.

Puntos a favor:

Que ofrece un servicio integrado de marketing para la empresas.

Contras:

Podría mejorar algunas estrategias para que la empresa se posicione en el mercado.

Dalia
Tecnico en Diseño y otros cursos en Paraguay
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Negocios y ventas

5,0 el año pasado

Puntos a favor:

me gusta que es completo para publicar mis productos

Contras:

no hay nada que no me alla gustado, solo hay q ver que tipos de productos alzar de acuerdo a lo que le gusta a los clientes

Roy
Roy
Vice President Marketing en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Team of Professionals to Work With

5,0 hace 5 años

Comentarios: It all works together. That is incredibly important. You need all your sources to be able to come into one location and be tracked. Leads are the businesses life blood.If you can't track everything you do, you are just shooting in the dark.

Puntos a favor:

Most small businesses have a person to do their website, another to do their social media. Working with the team at Marketing 360 I have an expert in every field working on my businesses that are working together. They created a great logo, an incredible website that I have received major accolades for, social media, blogs, videos, etc. that all work together to make my business look professional and keep me on page one for all my keywords. Then they do all the things I hate doing like setting up and populating my CRM. They provide a calendar where my assistance can update my calendar. Then they do something most small businesses never do; they track EVERYTHING. We know immediately when something is working or not working. Most businesses are just shooting in the dark. This process take a while. If you only tried Marketing 360 for 6 months, you haven't given it a fair shake. Marketing takes a while. I know. I have been doing marketing for several years. It takes time to dial it in. Time busy business people do not have. That why I turned 99% of my marketing over to a TEAM, the team of Marketing 360; They work together to bring me customers and brand my business with a consistent message.

Contras:

I wish the calendar would tie into my other calendars. Other than that, I have been very satisfied with Marketing 360 and the software.

Respuesta de Madwire

hace 5 años

Roy, thank you so much for your review and feedback. We appreciate and value the feedback. All ships rise together and we are excited to work with you and build your business up continuously. Thanks for your business.

Matthew
Matthew
Director Of Marketing And Advertising en EE. UU.
Usuario de Linkedin verificado
Internet, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The finest marketing strategy is Marketing 360.

5,0 el mes pasado Nuevo

Comentarios: Bringing in a slew of new customers. Depending on the year, Marketing 360 can bring in an additional million or more for our businesses. They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number of website builds together. They have excellent problem-solving skills and consistently look out for my best interests.

Puntos a favor:

I had a lot on my plate, including the challenge of starting a new business and the subsequent hunt for the ideal marketing team. Then, I was sent to Marketing 360, where I was taught a wide variety of topics about which I had previously been woefully uninformed. My confidence in the competence of the company has been bolstered by the onboarding procedure. I enjoy working here because of the positive business culture that is conveyed by every member of the team, the expertise available to assist me in setting up my marketing, and the additional software tools provided to aid in my time management.

Contras:

They are not always content or design specialists in our field, so we need to work together to meet their needs. It's natural to assume that. While I like that there is internal promotion, I dislike having to switch to a new rep whenever my current one moves up the ranks. The 360 dashboard may use some user interface improvements.

Theresa
Physician en EE. UU.
Práctica médica, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Do not use this company

1,0 hace 2 semanas Nuevo

Comentarios: Always an excuse that someone else on the team has that responsibility. I hired them because I thought that a marketing agency would be able to get a website done faster than I could design, and I was happy to pay someone to do the SEO optimization. OUR APPOINTMENTS decreased by approx 60% from the day we started their services. It took 3 months to get an active website.,advertising is still not happening. I have given them the opportunity to try to correct these issues.

Puntos a favor:

I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen.

Contras:

I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months.

Mohamed
School owner en Túnez
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My experience with Marketing 360

4,0 hace 2 meses Nuevo

Comentarios: This program enabled me to save time through tools, analytics and reporting data to measure campaign effectiveness, and enable data-driven decision making. Social media monitoring and engagement can help improve interactions with customers. And this is a very good thing in my opinion

Puntos a favor:

The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer satisfaction.

Contras:

Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced search engine optimization (SEO) tools for better search engine rankings, Video marketing tools...

Randy
Entertainer en EE. UU.
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Great Results from an Incredible Team

5,0 el año pasado

Comentarios: Marketing 360 has been great. I was fortunate to be partnered up with [SENSITIVE CONTENT] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have.

Puntos a favor:

The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible.

Contras:

The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself.

Coach KENYA
CWO/CHHC/OWNER/OPERATOR en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ....

5,0 hace 2 años

Comentarios: I enjoy my team [SENSITIVE CONTENT]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable.

Puntos a favor:

The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips

Contras:

Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about .

Respuesta de Madwire

hace 2 años

Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come!

Christopher
Developer en Japón
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Christopher Kokelea

5,0 hace 11 meses

Comentarios: Good

Puntos a favor:

The different website template, the fast payment processing and multi account management.

Contras:

The price of the plans were a little bit high for my budget.

Marlyn
Marlyn
Marketing Operations Manager en EE. UU.
Usuario de Linkedin verificado
Software informático, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Marketing 360 - Good marketing results

3,0 hace 4 semanas Nuevo

Comentarios: The platform has not only maintained but also significantly elevated our online presence. It continually adapts and keeps us up to date with the latest features to ensure we're always ahead of the curve.

Puntos a favor:

I have been using Marketing 360 for our eCommerce operations and couldn't be happier with the results. What stands out to me is its adaptability, Whether you need a robust CRM, a content management platform, or a comprehensive digital marketing suite, Marketing 360 can be tailored to meet those needs. It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price.

Contras:

While the platform offers a wide range of functionality, the learning curve is steep and there were some initial barriers when trying to onboard my team. We also found that the social posts generated by the tool were somewhat common or generic, and the hashtag suggestions could definitely use an update for more effective social media marketing.

Usuario verificado
Usuario de Linkedin verificado
Servicios financieros, 10.000+ empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Very useful software

5,0 el mes pasado Nuevo

Puntos a favor:

Very easy feature,Easily knownUsing very smoothly

Contras:

Full satisfied and very useful this software in routine work life

Liliane
Commercial assistant en Burkina Faso
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

The best

5,0 hace 2 semanas Nuevo

Puntos a favor:

I like this software because it's easy to use and understand. It allows me to keep in touch with my customers and keep them satisfied - great customer service!

Contras:

It's a very good program, and some of its features need to be improved for the benefit of users.

Tyler
Owner en EE. UU.
Práctica médica, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Don't Trust Them

1,0 hace 5 años

Comentarios: Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done.

Puntos a favor:

Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.

Contras:

We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off. I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them. Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds. Nothing they said in the beginning was carried over into their advertising strategies. Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did. When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.

Respuesta de Madwire

hace 5 años

Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward.

Leif
Founder en EE. UU.
, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW

1,0 hace 6 años

Puntos a favor:

There are only two pros: 1) First and foremost, my contract with Marketing360 is finally over. 2) I was forced to learn everything about sales and marketing that I was trying to delegate.

Contras:

Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me. Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor. To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made. Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract. They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI." I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad. And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend. It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!! Who in their right mind would want to run their business website on a custom platform that its developers have trouble using? At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months! At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess. Things only went downhill from there. Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends. My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else. Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place. They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money. Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money. As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings. Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised. My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame. My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued. On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent. In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract. When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window. Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined. I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it. And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time. Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours. If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship. If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score. The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse. One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you. If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good. Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it. I messed up, but you don't have to. Please do your homework and think long and hard about this decision. I wish you all the best in your entrepreneurial endeavors.

Steve
El Jefe en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

The fire breathing dragon

5,0 hace 8 años

Comentarios: I own a successful home inspection company in the Kansas City area and struggled with my online presence using a jalopy of a website that got me by for about 8 years until I couldn't take it anymore. I mean, it looked like something a one handed 3rd grader built (no offense to one handed 3rd graders). But last year, I found Marketing 360 and with the help of Andy and the rest of the team they took my 80 pound weakling and turned it into a fire breathing dragon. Now this thing breathes clicks and spits out phone calls. It's a real thing of beauty. In fact, in the beginning I told Andy with a totally straight and serious face "I want to own the entire first page of Google." He chuckled, but he knew I was serious and took me seriously. Now we're well on our way. Another big thing? They're from the U.S.A. (again, no offense to the rest of the world), but if you've used freelance sites like I have in the past you're far too familiar with the time, quality, and money lost due to communication breakdowns and sneaky, second rate back-end practices. I can't tell you how many times I had a site built by one guy then took it to another for SEO work and he was like, "Who built this? This code is garbage. It needs to be re-built." Ugh! You just never know what you'll get and who will do the work. And while I was always willing to pay top dollar for top quality work, I was always disappointed. Always. Aside from that, they're only a phone call or email away and are super available. They answer their phones and respond to emails usually within minutes. And when I need changes made they're on top of it and I see the results within a day or two. And if I need to make a tweak they work with me until I'm happy. I appreciate all of this because time is my most valuable commodity. And the best thing? It's not a one-sided relationship where they totally steer the ship. It's a collaboration where they welcome my ideas and take them into direct consideration. This is really important to me because I know my industry and my business like the back of my hand. Anyway, use them if you want serious results. This is an investment that will pay for itself many times over. OK, I have to go now. Time to feed my dragon.

Respuesta de Madwire

hace 8 años

Steve, thank you for your testimonial. You really identified a struggle that we see SMB's facing. There is a collection of different companies trying to tackle multiple problems for a company and none of them have a singular voice around optimization, design, and marketing. That is what truly makes our marketing software, Marketing 360® special. Everything is within one platform. There is no need to go anywhere else for anything else. You get a unified approach that saves you time and money and most importantly drives better ROI. Thank you for your partnership.

Peter
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Unfortunately this turned out to be a scam

2,0 hace 4 años

Comentarios: Very frustrating. We lost a lot of money... it's a tough pill to swallow but we got absolutely wrecked by these guys.

Puntos a favor:

The CRM was decent. Not a bad CRM portal at all.

Contras:

Unbelievably expensive. We were aggressively and unrealistically upsold by this platform. M360 takes far too much money for anyone to be profitable in the DTC online retail industry. I would imagine that this company is much better for things like... a dentist office that needs more leads or a seamstress of something. If you are looking to spend $ on ads and grow your online presence, this is NOT the company. They keep 37.5% of your ad budget as a fee. Making it nearly impossible to recognize true profits off of the remaining ad budget (and we were spending upwards of $6k per month so that a fairly healthy budget in my opinion. All in all... I put myself in a very bad spot using these guys. I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.

Respuesta de Madwire

hace 4 años

Peter, thank you for taking the time to provide feedback. Please give us a call on our main line and ask to speak with a member of our management team so we can better understand the details of your experience. We understand the importance of providing bottom-line results as quickly as possible, and don't ever want one of our customers to feel the way you do. Here's the number: 888-872-3734

D J
Marketing/Merchandising Manager en EE. UU.
Muebles, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Comprehensive Marketing Program In-A-Box

4,0 hace 7 años

Comentarios: We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business. We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything. The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there. A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform. I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use
comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.

Puntos a favor:

Functional scope, ease of use, reporting.

Contras:

Web-only. Some users want to work offline.

PETRA
Doctor of Naturopathy en EE. UU.
Medicina alternativa, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bad Business a SCAM

1,0 hace 3 años

Comentarios: AWFUL

Puntos a favor:

The software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!

Contras:

AWFUL YOU DONT KNOW IF ITS WORKING ! SCAM

Respuesta de Madwire

hace 3 años

Hi, Petra. Our software has changed and improved significantly since 2013 when we last worked together. We provide full transparency within the platform, so you can see the results you are getting from Google, Bing, etc. And we know we are not the best fit for every business. If we believe that our team or technology is not the best fit for your needs for whatever reason, we are going to be honest about that. We want every small business to find a partner that best meets their specific needs, whether that's us or another solution.

Danielle
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Strongly recommend Marketing 360

5,0 hace 4 años

Puntos a favor:

I have worked with a few marketing executives at Madwire & most recently. To begin with, I would 100% recommend Madwire to anyone needing to market through social media. I am not social media savvy by any means & really didn't understand how it works. The support staff was able to pull it all together & give me the tools to understand the parts I needed to understand & was able to seamlessly take over the rest. She has made our social media marketing easy to understand & easy to execute & always had ideas & expertise to guide us in the right direction. I am extremely satisfied with her services, response time, & creativity & recommend her & Madwire to anyone looking to improve their social media marketing, regardless of their abilities.

Contras:

Nothing that I can think of right now.

Respuesta de Madwire

hace 4 años

We appreciate the shout out Danielle! We strive to provide the tools that every small business needs to succeed with their marketing. It is an honor to work with you and we look forward to seeing your future success. Thanks again Danielle!

Brandon
Creative Strategist en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

No Other Systems Or Agency Compares

5,0 hace 6 años

Comentarios: Powerful Tools, Team, & Service. I've partnered my Agency with MadWire after reviewing the "all in one system", pricing, team, and tools, it all far surpasses anything anyone can piece together. All systems plugging in and integrating to one powerful marketing back end allows you to see every bit of data and analytics at the click of the button. You would have to subscribe to, buy, or integrate over 25 tools alone, the ability to track every aspect of call, click, CTA, conversion, call capture, client CRM, demographic, analytics, and pair it with the front end site, design, SEO campaign and more, it works unbelievably. I manage multiple clients with MadWire, they allowed me to start my clients off with a small budget and work them up in a matter of a few months. The client fear and trepidation for spending more marketing dollars was gone when very quickly clients saw qualified leads coming directly to their brand. MadWire helps me build my clients to 5 and 6 figure monthly income earners in record time. Thank you for the awesome service and continuous updates and value you keep bringing to the table! I urge you to review the power you get behind MadWire.

Puntos a favor:

Fully Systems, Analytics and Advertising Back End Integration, I see everything happening at every moment.

Contras:

Nothing yet, for their new system is adding in the features I wanted which was Email Marketing on top of the CRM, but I love it.

Hannah
Communications Director en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Great software - Totally aware of our marketing spend and emails campaigns

5,0 hace 4 años

Comentarios: This software and company has been great to work with. Our marketing exec, representative has helped our business to grow and he's taught us a lot about marketing in the process. I appreciate a company and exec that takes time to make sure we know what is going on, what is working well, and areas that the company can improve on.

Puntos a favor:

We utilize the email marketing software in a big way. We run automations for all of the products that we sell and the Marketing360 software allows easy tracking and great insight to reach our customers even better. I also like that I can see where every dollar is spent. I can see every ad, every keyword, every detail about our demographic that we're targeting... very helpful and transparent.

Contras:

It can be a little glitchy... like the numbers are sometimes off or it will say that it is signing everyone up for every email list in the CRM portion but then automatically unsubscribes them. This hasn't affected anything negatively, but it is a little confusing sometimes.