---
description: ¿Qué piensan los usuarios de Brigade POS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Brigade POS gracias a Capterra Ecuador.
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title: Brigade POS - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de punto de venta para restaurante](/directory/30603/restaurant-pos/software) > [Brigade POS](/software/151070/full-service-restaurant-pos)

# Brigade POS

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> Una solución de POS fiable para restaurantes de servicio completo con una interfaz intuitiva que no requiere formación por parte del personal.
> 
> Veredicto: 10 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Brigade POS?

Restaurantes de servicio completo

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **5.0/5** | 10 Opiniones |
| Facilidad de uso | 5.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 5.0/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Brigade Society
- **Ubicación**: Englewood, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: $99,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Controles por separado
- Facturación
- Gestión de empleados
- Gestión de pedidos
- Gestión de tablas
- Punto de venta (POS)

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Sistemas de punto de venta para restaurante](https://www.capterra.ec/directory/30603/restaurant-pos/software)

## Categorías relacionadas

- [Sistemas de punto de venta para restaurante](https://www.capterra.ec/directory/30603/restaurant-pos/software)
- [Software para restaurantes](https://www.capterra.ec/directory/20026/restaurant-management/software)
- [Software para Punto de venta](https://www.capterra.ec/directory/20052/point-of-sale/software)

## Alternativas

1. [Epos Now](https://www.capterra.ec/software/152638/epos-now) — 3.8/5 (714 reviews)
2. [Toast POS](https://www.capterra.ec/software/136301/toast-pos) — 4.2/5 (549 reviews)
3. [TouchBistro](https://www.capterra.ec/software/140677/touchbistro) — 3.8/5 (412 reviews)
4. [Lightspeed Restaurant](https://www.capterra.ec/software/211849/lightspeed-resturant) — 4.4/5 (214 reviews)
5. [Sapaad](https://www.capterra.ec/software/143844/sapaad) — 4.4/5 (38 reviews)

## Opiniones

### "Simple. User Friendly. All I want from a POS." — 5.0/5

> **Ashton** | *23 de mayo de 2019* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system.  New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?\! I've been a customer for 2+ years and I don't ever plan on using another POS.
> 
> **Puntos en contra**: Can't open a tab and give the card back at the bar.

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### "Great System, Amazing Support\!" — 5.0/5

> **Nicole** | *4 de junio de 2019* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this\!
> 
> **Puntos en contra**: Nothing - best system I’ve ever used, no questions asked.
> 
> The best, going with this system you will not be disappointed\!\! Best customer service in the industry\!

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### "We've been a customer of Brigade POS for over a year and continue to enjoy using their system." — 5.0/5

> **Nick** | *15 de marzo de 2018* | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The simplicity is great.  I rarely have to train any new employee.  They always pick it up right away.  &#10;Their customer service is outstanding.  We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes.&#10;Their pricing is extremely reasonable too.
> 
> **Puntos en contra**: Our bar can fill up and get extremely busy.  The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer.  We have to currently hold onto the credit card.
> 
> It improved our customer service, reduced our labor expenses, and reduced our stress levels\!

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### "Very Happy New Customer" — 5.0/5

> **Steve** | *16 de junio de 2016* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: 1. It's reliability.&#13;&#10;2. How easy it is to set up and use.
> 
> **Puntos en contra**: None so far\!
> 
> I just became a new customer of Brigade POS about a month ago.  My employees and I are very happy we switched\!  Having used Aloha for the last 3 years, I became more and more frustrated with our system.  Menu set up was a chore, navigation was not intuitive, and customer service was a joke.  Worst of all, I paid a lot of money because I thought I was getting a reliable product.  I've been shocked how often it needs to be re-booted and shuts down.  &#13;&#10;We haven't had 1 issue with Brigade.  Their system amazingly doesn't require an internet connection, so when our own crappy AT\&amp;T internet went down last week...we were still able to run our restaurant without a hiccup.  &#13;&#10;I think the thing I love most about this company though, is their genuinely friendly customer service.  They obviously care about their customers\!

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### "It seems too good to be true...but it’s not. They’re that good." — 5.0/5

> **Phoebe** | *23 de mayo de 2019* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests.
> 
> **Puntos en contra**: There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.
> 
> It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.

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## Enlaces

- [Ver en Capterra](https://www.capterra.ec/software/151070/full-service-restaurant-pos)

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