--- description: ¿Qué piensan los usuarios de Missive? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Missive gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de colaboración](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.ec/software/152884/missive Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.ec/software/152884/missive?page=2) > Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas. > > Veredicto: 147 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Missive? Empresas startup, agencias, empresas de consultoría ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 147 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Missive - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: $14,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Detalles de precios**: - Gratis - 14 $/mes - 18 $/mes - 26 $/mes Detalles: https://missiveapp.com/pricing - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - @menciones - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Arrastrar y soltar - Automatización de procesos empresariales - Autoresponders - Bandejas de entrada compartidas - Base de datos de clientes - Base de datos de empleados - CRM - Chat en tiempo real - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat y mensajería - Colaboración entre varios usuarios - Comentarios/notas - Comunicación multicanal - Configuración de flujos de trabajo - Contratación de personal - Controles o permisos de acceso - Creación de informes/análisis - Feed de actividad y noticias - Fotos de empleados - Gestión de SLA (Service Level Agreement) - Gestión de bandeja de entrada - Gestión de calendarios - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de documentos - Gestión de firmas - Gestión de la base de conocimiento - Gestión de la comunicación - Gestión de modelos - Gestión de reuniones - Gestión de tareas - Herramientas de colaboración - Historial de cliente - Historial de transcripciones/chat - Macros y modelos de respuestas - Panel de actividades - Participación del cliente - Seguimiento de actividades - Seguimiento de interacciones - Seguimiento de problemas - Seguimiento/Análisis de uso - Uso compartido de archivos - Videoconferencia … y 4 características más ## Integraciones (en total: 20) - Aircall - Asana - ChargeDesk - ChatGPT - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Google Drive - HubSpot CRM - Make - Pipedrive - Retool … y 5 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Herramientas de colaboración](https://www.capterra.ec/directory/15/collaboration/software) ## Categorías relacionadas - [Herramientas de colaboración](https://www.capterra.ec/directory/15/collaboration/software) - [Software CRM](https://www.capterra.ec/directory/2/customer-relationship-management/software) - [Software de help desk](https://www.capterra.ec/directory/30008/help-desk/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.ec/directory/31002/customer-communications-management/software) - [Software de chat en directo](https://www.capterra.ec/directory/30797/live-chat/software) ## Alternativas 1. [Bitrix24](https://www.capterra.ec/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Google Workspace](https://www.capterra.ec/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.capterra.ec/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 4. [Front](https://www.capterra.ec/software/132901/front) — 4.5/5 (286 reviews) 5. [Hiver](https://www.capterra.ec/software/142975/hiver) — 4.7/5 (146 reviews) ## Opiniones ### "Streamlined our chaotic inbox situation" — 5.0/5 > **PRABHA** | *23 de marzo de 2026* | Consultoría de gestión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. > > **Puntos en contra**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. > > Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. ----- ### "Does shared mailbox really well" — 5.0/5 > **Amit** | *11 de marzo de 2026* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a shared google doc) are nice, the comments/discussions on emails are easy to use, the rules are comprehensive, labels with sharing (auto-share to specific users when a label is applied) are neat, and they have apps for each platform (Mac, iOS, Android, etc.) which is much nicer than just a web app. > > **Puntos en contra**: The pricing has increased over time. I wish they had free (or lower cost) observer users - there are many cases where we'd like a larger group of users to have access to certain labels (to occasionally lookup something) but can't justify the cost of a license for all those occasionally users. The tasks feature seems clunky (I never understood it so I don't use it). > > Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI automations, there are other options. ----- ### "It's a very good service but can be improved with QoL changes." — 3.0/5 > **Usuario anónimo** | *19 de noviembre de 2024* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The ease of use, labels, setup, canned responses and different team inboxes. > > **Puntos en contra**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive. > > It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved. ----- ### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5 > **Max** | *13 de enero de 2026* | Consultoría de gestión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions. > > **Puntos en contra**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms. > > To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams. ----- ### "Billing workflow is tight and organized now" — 5.0/5 > **Sushil Kumar** | *20 de marzo de 2026* | Gestión de inversiones | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace. The automation handles all the sorting that we used to do manually. And the templates we put together for our most repeated situations - confirming payments, explaining late fees, laying out payment plan terms - have genuinely cut the time I spend on routine emails way down. > > **Puntos en contra**: Filtering options could be more detailed - being able to sort by invoice amount or payment due date would make tracking things down a lot quicker. > > About seven months since we brought Missive in and our billing process runs noticeably better. The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different people. That's not a problem anymore - the whole team sees the same information and we speak with one voice. Wish we'd made the change sooner honestly. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.ec/software/152884/missive?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/152884/missive) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados