--- description: ¿Qué piensan los usuarios de Adyen? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Adyen gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Adyen - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Procesadores de pago](/directory/30232/payment-processing/software) > [Adyen](/software/165680/adyen) # Adyen Canonical: https://www.capterra.ec/software/165680/adyen Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/165680/adyen?page=2) > La plataforma Adyen permite a las empresas aceptar pagos y optimizar el crecimiento a través de los canales en línea, en la aplicación y en las tiendas. > > Veredicto: 30 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 30 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Adyen - **Constitución**: 2006 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, danés, francés, inglés, italiano, noruego, polaco, portugués, sueco - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Países Bajos, Reino Unido ## Funciones - Conformidad con la PCI - Creación de informes/análisis - Facturación recurrente y suscripciones - Firma electrónica - Gestión de recibos - Pagos electrónicos - Pagos en persona - Pagos móviles - Payment Gateway Integration - Prevención de fraudes en los pagos - Procesamiento de pagos ACH - Procesamiento de tarjetas de crédito - Procesamiento de tarjetas de débito/crédito - Punto de venta (POS) - Seguridad de datos - Third-Party Integrations ## Integraciones (en total: 13) - Adobe Commerce - Aria Platform - BigCommerce - Cegid Retail - NetSuite - PrestaShop - Recurly - Salesforce Sales Cloud - Shopify - VTEX - WooCommerce - Zuora - commercetools ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Procesadores de pago](https://www.capterra.ec/directory/30232/payment-processing/software) ## Categorías relacionadas - [Procesadores de pago](https://www.capterra.ec/directory/30232/payment-processing/software) - [Plataformas de comercio electrónico](https://www.capterra.ec/directory/3/ecommerce/software) - [Software para Punto de venta](https://www.capterra.ec/directory/20052/point-of-sale/software) - [Sistemas de pago por móvil](https://www.capterra.ec/directory/31089/mobile-credit-card-processing/software) ## Alternativas 1. [PayPal](https://www.capterra.ec/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.ec/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.ec/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.ec/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.capterra.ec/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Opiniones ### "Great platform to process transactions" — 5.0/5 > **Usuario verificado** | *26 de noviembre de 2019* | Alimentación y bebidas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I have been using Adyen for a while now and I am very happy with their performance. It is ideal for international merchants as it support transactions in multiple payments (hosted payments, local card etc) and it is easy to personalize the platform by setting your own rules. It is easy to consult the transactions and as soon as you click on the transaction you can clearly understand the status of the transaction and the actions taken (this is it for granted with other payment providers) The reposting features are good. > > **Puntos en contra**: it is not convenient for businesses that do not manage a big number of transactions as it can be expensive, for that matter, I would strongly recommend a provider that charges for transaction and no fees. It does has a Risk Detail session inside the transaction tab but it is not very detailed. You will find some basic information that can make you understand if the order is legit but when dealing with big amount transactions or risky areas, I would not rely only in Adyen. It would be nice to have this feature improved. > > Adyen has helped us to offer our products to clients in different markets with the payment method of their choice and to manage our transaction from just one platform in a very easy and organized way ----- ### "Adyen provides a seamless payment testing and integration experience" — 5.0/5 > **Clara** | *22 de octubre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Adyen has excellent sandbox tools, detailed docs, and the testing cards that make the integration validation easy to use and efficient. I also like the customer support and how active the community is on different websites. > > **Puntos en contra**: Some API error messages could be clearer to support faster troubleshooting during complex test flows. > > Adyen is a robust and developer-friendly payment platform with strong community support and smooth testing workflows. ----- ### "Complex but good coverage" — 3.0/5 > **Ade** | *19 de diciembre de 2024* | Automoción | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: is a very complete solution covering EPOS and online and works with multiple companies > > **Puntos en contra**: The set up online is complex and requires regular updates > > I would prefer to be on another platform ----- ### "Online Payment Processing\!" — 4.0/5 > **Haseeb** | *24 de octubre de 2025* | Servicios e instalaciones recreativas | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: We use Ayden for our Roller Payments processing. We have found them to be quick, easy to use and above all available if an issue arise. > > **Puntos en contra**: Some of the payment terms - I understand these are what Roller has and not Ayden directly, could be a little better > > To date - we have been using Ayden processing (Through Roller Payments) for around a year now. The transactions go through smoothly - funds get transferred to us quickly, and if we have to process refunds, they happen seamlessly ----- ### "Building a working payment experience for fashion campaigns" — 5.0/5 > **Ilayda** | *20 de abril de 2025* | Ropa y moda | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I love that Adyen has a one stop shop for payments — everything from local currency and methods (like Alipay) are all handled through their single system, so I don’t have to worry about running global campaigns. > > **Puntos en contra**: The setup can be technical, which means marketing teams without developer support can be slow to implement new payment options. > > It’s increased conversions by providing smooth checkout experiences, driving sales from targeted promotions and nurturing customer loyalty in new markets. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/165680/adyen?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/165680/adyen) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Datos estructurados