Opiniones de Ad Sales Genius

"Ad Sales Genius - There's no solution that is better in the business."

Comentarios: My overall experience... the team at ASG is extremely helpful. Very supportive. Incredibly responsive. When I started a new publishing company, I wondered how I would do so many of the administrative tasks that were previously managed by a number of people at an old publishing company in admin, sales, design/production, accounting etc. We really were watching every dollar and putting all our resources into sales. Discovering Ad Sales Genius was critical in the early stages of our business. I consider this platform very important to our day-to-day operation and a key factor to our success and continue growth.

Puntos a favor: Ad Sales Genius is by far the very best cloud-based CRM and all-in-one publishing solution in the media business. I could go on and on about each area I will list below, but Ad Sales Genius truly has everything covered. I especially like that ASG is built to drive sales and with the integrations with VOIP providers for click-to-dial features that ultimately increase productivity in daily call volume... to sending insertion orders via Docusign for a quick digital signature, it really helps your team and your clients. - Reporting... I don't think I've ever work with a better system that has thought of it all. You don't need custom reports with Ad Sales Genius... there are reports for everything and anything you can think of. - Production... managing artwork proofs and sending via ASG for approvals at the click of a button. Then having the approved ad assigned and visually accessible to that particular insertion is great! - Flat planning! The ability to go in and build a visual of your publication, dropping in all the editorial content and ads where they should be. Designers can have this as a guideline giving them more time to be creative. - Workflows... "When this happens, the system needs to do this..." We're just getting into this as it's a new feature but in our early testing, we love it. This will really help assist our media reps to better assist their clients. There are just far too many pros to list. Invoicing / Commissions / Templates... it just does it all.

Contras: The real con is that I didn't know about Ad Sales Genius when they first came to market!

"Great CRM!"

Comentarios: It's a good software, and the consistent updates are reassuring that bugs and issues are fixed in a timely manner.

Puntos a favor: It has a great user interface for our ad team, and for our clients. I can easily gather the information needed to make reports and forecast our performance.

Contras: Occasionally clicking through all of the windows from client to client can be a bit daunting, but once you get a rhythm at finding what you are looking for it's solid.

"I really wanted this to work for us"

Puntos a favor: There is very little I liked about this software.

Contras: When we signed up for this software, we were sold on features that, unknown to us, were not fully functional, nor anywhere close to being fully functional. Specifically, we were told this software had a trade show sales function that allowed vendors to select booths from an interactive map which was exactly what we needed. We prepaid for a year of service anticipating that this software offered this among many other features. When we tried to use this function, we found out it not ready to use and would instead be "coming soon." We were also told by the sales rep that she never actually said that it did have this feature and unfortunately we were stuck for a full year. We were not off to a great start. Our sales rep also failed to mention that MOST everything else we purchased this software for would require us to purchase several other apps in order to work. Strike 2 - at least be honest about what will be needed to make this software work! I purchased this to REPLACE other apps, not be forced to add new and more expensive ones. Otherwise, set up of literally everything involved with this software is terribly complicated and this software is not at all intuitive to use. I get that there is a learning curve to anything, but when a "solution" makes processes two and three times more difficult and complicated, it's not a solution at all.

"Big Help"

Comentarios: Overall, the ability to hang onto clients, reminders, notes, tasks, etc is tremendous. Also, we are able to identify and customize our own products for our accounts, print or digital. Another huge advantage. Love Ad Sales!

Puntos a favor: I love that reps can see where we are at all times with the customers; past and present.

Contras: I would like to be able to link our site in emails. I want to make it as effortless as possible to check us out and buy an ad. Plus, it feels very clunky when we are advertising cutting edge advantages of advertising with us. Ability to put images on the email would be nice as well. look up information on the client while writing an email to them. Currently, if I am typing up an email and need to check a name or an additional email, I need to save what I typed somewhere else or reopen adsales in a new window.

"Implementation of the ASG software was a game-changer"

Comentarios: Business Issues we are solving with ASG:
1) Communication - both internal & external
2) On-time & even early payments due to Invoicing being connected to the on-line payment gateway.
3) Significant reduction in the need for data entry
4) Organization - Customer information and notes are being utilized to better inform anyone that may come in contact with the account
5) Contracts being connected thru Docusign has added an efficiency in workflow

Puntos a favor: The ability for the entire organization to begin communicating under one primary CRM software. Sales/Marketing, Operations and Finance departments are all utilizing the same source for information for the first time in our companies histroy. Our internal communication as a company has benefited in a dramatic way!

Contras: 1) Limitations on being able to place reports on dashboards. For sales reps, some of the most useful information is found under "Advertisers & Leads" .. for instance, last insertion date for contracts that are expiring.
2) Limitation on the ability to utilize Marketing Automation, Lead Segmentation and planned communication that is based on the timeline that is relevant to the individual contact. We are still utilizing Infusionsoft for our Marketing Campaigns.
3) On-boarding experience could be improved. I feel that we are still only utilizing 50% of what this software is designed to do. Part of that is because our team may not realize what is possible and they have found routines or even developed daily patterns around thier understanding of the software. I know that we have made decisions on needed processes within the business, based on a limited understanding of the software and how other companies are maximizing the potential. - I would recommend "assessments that are initiated by ASG every 90 days" that allows you to communicate to clients how the software could better optimize thier work. Also, those touchpoints could help generate the feedback you may need, if your looking at ways to expand the softwares capabilities.

"This software has eliminated the need for extra systems"

Comentarios: Customer support and training are great. The staff is always looking for ways to improve the system. We came from salesforce, and the difference in the organization cultures is evident on how they treat customers. We no longer have to manage from spreadsheets and the integration with quickbooks means that we spend much less time dealing with bookkeeping inconsistencies.

Puntos a favor: Very pleased with the issue based management. Easy to see sales, payments, invoices to be sent, etc. I have just started to participate in the mini-genius university calls and am learning more with every call. It is easy for both the ad sales staff and management to use.

Contras: It would be great to be able to identify if a contract is a renewal or not (we pay differently on these.) We would love to have an app so sales people could use it easier on the road from their phone.

"Streamlines Multiple Processes Wonderfully"

Comentarios: We had a frustrating beginning with Ad Sales Genius, due in large part to a varied history of data we imported, but the ASG team was there to provide assistance daily. Now, over 2 years out, we've been able to simplify and consolidate a lot of redundant processes (especially within the accounting department) to make things run much more smoothly than they did with Magazine Manager. Since the ASG software is constantly changing and adding new features, it is nice to be able to see in real time any suggestions or requests we've made for improvements in the various functions, and I appreciate the entire ASG workforce for making that happen.

Puntos a favor: I love the transparency across functionalities within ASG. It's very helpful when trying to keep multiple departments working on the same project all on the same page.

Contras: Figuring out how to manipulate various reports to gather the data I needed took some time and a certain amount of finesse. Luckily the ASG team was there to provide guidance.

"Game changer for publishers ... but wait, there's more"

Comentarios: We needed a solution that production, sales, accounting sales would not only use, but LOVE. Their training was perfect. Always very responsive to issues we have. And the best part, as awesome as we think it is, it just keeps getting better. I feel like once every few months there's a new feature added.

Puntos a favor: Very intuitive.
Plays well with other services.
Mobile experience is on point!
We love the ease of building complex contracts.
Email contracts with DocuSign and payments build in.
Reporting is amazing.
ASG makes this fun again.
Subscription module is also amazing.

Contras: The email composer isn't perfect.
Can't merge first names in mass emails.

"ASG Review"

Comentarios: It has been enjoyable. Not difficult to use and it's productive.

Puntos a favor: It's easy to use. Has an intuitive logic to it. It's flexible and easy to make changes. I've been adding contacts and love the avatar feature, how it so easily links to my photo file or directly to a website.
ASG understands the realities and intricacies of the advertising sales process--from prospecting, goal setting, data info, communication and production. The training videos are a good reference source to review a function.

Contras: The questions that are linked to the training videos should be more in sync with the content of videos. Sometimes the questions didn't effectively cover the subject matter.

"User Prospective"

Puntos a favor: Still getting use to it. I do like the proposal feature and sending a DocuSign

Contras: Do not like the emails being posted to the dashboard - they need to be posted to each client but NOT on a public dashboard

"Give it a try!"

Comentarios: Our company is very small - we have a total of 6 ASG users - and we all have our hands in different parts of the production process so we need access to multiple parts of ASG. ASG, like any other new system, can be a bit daunting at first because there are so many things it can do, but that is a good thing! Once you get used to it you will appreciate all the options it has. There are new features being incorporated and updated all the time. I really like the team is all that I have spoken to - because they are super nice, very fast at responding to tickets and always willing to help me.

Puntos a favor: For our company...
- great for sales and CRM
- organized
- many options on reports and filtering
- marketing to filtered lists
- dashboard has everything I need to see through out the day
- customer service is super responsive and very pleasant to talk to
- developers take my ideas into consideration
- continually pushing out new updates with new features
- training videos and courses
- attractive/not boring looking

Contras: For our company...
- isn't quite what our production team needs
- having to use QuickBooks Online isn't great but we are working with it
- because of all the new updates some bugs occur periodically but once you send them a support ticket on it they fix it immediately
- you cannot email back and forth with clients on 1 continuous thread like you would on an external email system

"Productivity"

Comentarios: Overall, if your bottom line is to create efficiency and increase productivity, ASG does the job.

Puntos a favor: What I find most valuable in ASG is in its ability to quickly pull up a contact and call them directly from the program (I use ASG via smartphone), and once call is completed, automatically log that call with whatever notes I want to add. It’s definitely increased my ability to reach and create more clients.

Contras: Unfortunately, the email end of things are quite as efficient. I don’t think there’s a way to click an email address in ASG and have it generate an email in an outside email app/program. You can only send emails within the app, and the email function built into the app is just doesn’t work as well as a program like gmail or outlook.

"Love that we switched"

Comentarios: This new system has streamlined our invoicing which was one huge issue with our old system.

Puntos a favor: We switched from our old platform 2 years ago and could not be happier. The system is so user friendly and the customer service far exceeds any other CRM I have used.

Contras: Nothing. I love that they have an option to suggest improvements and I think that is so great to have a company that cares what its clients think. I do wish that when invoices are paid the receipt showed what actually paid for that invoice. MM had that and it was so helpful.

"Ad Sales Genius improving over time"

Comentarios: We are looking forward to trying the production module, and we appreciate the fact that the software is improving and changing for the better on a weekly basis. The new tech support people are very responsive.

Puntos a favor: We needed a system that allowed us to sync our Quickbooks invoices with sales orders, as our previous double entry was resulting in errors and time spent double checking. Ad Sales Genius seems to work very well with Quickbooks - a few glitches in the beginning and trouble displaying correct history, but now it is working better. It also allows you to set up payment plans and store credit cards, which is a great time saver. The sales reps love the Docusign integration and the reminders function.

Contras: We had a hard time onboarding, both with our previous data from Magazine Manager and AdSystem, as well as with training our reps. We had a lot of frustration with technical support. Now that we are over those hurdles, the sales reps are really liking it - but it took a good 6 months. Don't make this switch during a busy sales cycle!

"ASG has improved our inter-department communication"

Comentarios: Since all our information is stored in one place, it makes communications from Management to Sales to Billing to Production all more seamless as notes can be tied to each individual account for each department to see.

Puntos a favor: ASG has allowed us to get rid of multiple other systems that different departments were using and store all our csm and ad information in one place.

Contras: There are improvements that can be made to the graphics side of how ASG integrates with our existing printing processes.

"Great Software!"

Comentarios: Ad Sales Genius has helped our company mainstream our process in many ways.

Puntos a favor: I love that the software is constantly being updated and many things that we asked for were implemented very quickly.

Contras: I was hoping that commissions would be calculated automatically, but we couldn't do it based on our commission structure.

"Great software"

Comentarios: I do like it, quite a bit.

Puntos a favor: I appreciate the dependability of this ASG software, knowing that our goals and sales can be seen clearly and accurately. The CRM function is excellent too. The one feature I would definitely bring back, and the one that set this software a part and my team loved so much, is the falling color confetti on the screen after a sale is "won." While this may seem frivolous, sales is so dependant motivation and this confetti upon closing was highly motivating for our team.

Contras: Removal of the confetti. Having to scroll from 2018 (date we started on ASG) to current month when booking products. It causes errors when people don't look at the year properly. It's easy to miss. I think there should be a dropdown menu for this to cut down on the amount of scrolling and booking errors.

"ASG: Perfect CRM for Multi-Channel Publishing"

Comentarios: Transparency is the biggest issue that has been solved with ASG. Reps can see if invoices are paid for, they can see if other team members are communicating with their accounts, they can see the artwork as its uploaded to ASG via the portal, they can see all contacts, industry, account history and so forth, all in one place. On the dashboard they can track their individual goals, team goals, and other reports like YOY, expired contracts, tasks, follow ups and so forth.

Puntos a favor: I like the ability to use ASG across all of our departments, from sales organization, sales, forecasting, production, accounting and even editorial from time to time. We have different kinds of products, some are inventory and time based, others are monthly, others are quarterly and all fit into this one CRM.

Contras: If ASG had an email sequencing tool than we would be able to save even more money on our sequencing software.

"Great for the sales team, not the best for production, but the benefits outweigh the setbacks"

Comentarios: Overall, ASG has helped us keep track of leads and communication among our sales staff is better than ever. A lot of business was being lost because of a lack of followup, and not because of any fault of the sales team, but it is very difficult to filer and focus on leads without a good crm. I would recommend this for any sales team in the ad sales business.

Puntos a favor: Our team loves the collaborative features that helps us coordinate strategy and puts all of our data in one, easy to access space. Sales have improved as we used followup features and put more emphasis on tracking leads. We had a good system before, but ASG has really turned things up a notch for our team.

Contras: The only group on our team that has difficulty with integration is our production team. Integration with adobe seems to be rather clunky at times and does increase their workload a bit. Having a platform to directly upload ads has helped them a lot in putting together artwork for advertisements and they save time there, but if production team isn't very skilled with adobe like ours, it might be a deal breaker for using this product.

"Helps Me Do My Job!"

Comentarios: It has helped me so much in keeping up with when contracts expire and all throughout the process. I love the software and have already recommended it to several companies in town!

Puntos a favor: It's ease of use and the many features it provides that help ensure the process of selling from start to finish is without headaches.

Contras: I feel like in the invoicing it could be more customizable. For example, we have a few advertisers that are not always on time in paying their bills. It would be nice to have a "PAST DUE" option other than assigning a payment plan. Also, in the proposals - we cater to small companies and often times the total number (i.e. amount after 12 months) scares them off from signing an agreement. If we could take the "subtotal" & "total" feature of the contracts it may make getting clients to sign for more than 1 month at a time a bit easier.

"Get started you won't regret it."

Comentarios: Overall a very pleasant and rewarding experience. Are there "hiccups" of course, but improving overall efficiencies always does. I can't imagine running a publishing company without a CRM and ASG is the best and most innovative CRM we could find.

Puntos a favor: I appreciate ASG continued pursuit to excellence. They adapt to the marketplace changes quickly.

Contras: Onboarding ASG to your entire team will be a change. Most people don't like change. I suggestive "dive in head first" and engage every department right away. They will thank you after three months.

"Easy to Use with Great Functionality"

Comentarios: I have 200 accounts that I'm responsible for selling to and managing. ADS helps me with my call cadence by docuementing all calls. It also tracks all my emails and even allows me to set reminders and add notes.

Puntos a favor: Ad Sales Genius is very user friendly. It's very easy to use and helps me stay on top of my accounts.

Contras: There's really nothing that I don't like about it.

"Publishing Ease"

Comentarios: supportive and incredibly useful.

Puntos a favor: The usability of this software is leaps and bounds above other systems i've used. It's helped our company organise all communication and information into one organised format.

Contras: The third party extension for the email integration is rather patchy.

"ASG Top Notch"

Puntos a favor: Tied in perfectly to our needs. Ease of use and functionality top notch.

Contras: Call log and notes could be laid out a bit better so not so cumbersome.

"Great move for our company"

Comentarios: Once we worked through the transition from another product, it was much easier to navigate. Customer Service with Ad Sales Genius has been amazing. Anytime we have had issues they have walked us through. The training videos are extremely helpful as well.

Puntos a favor: It's an all in one product. We like being able to do everything needed for an issue start to finish. Our clients love the customer portal and the ability to upload their artwork, view their account balance, etc.

Contras: When going back and forth from reports to a client screen you have to enter into search each time, wish the previous window would stay open.