Opiniones de Teamgage

Sobre Teamgage

Teamgage is the leading Team Engagement Platform that helps lower staff turnover, improve culture, reduce risk & manage change.

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Puntos a favor:

The system is quick and easy to use and therefore employee take up in completing the regular survey was relatively simple.

Contras:

We maintain user data with a monthly upload. Would also like the option to make updates directly ourselves but this seems to be less preferred by the helpdesk so we have stuck with upload option.

Valoraciones de Teamgage

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,9
Funcionalidades
4,4
Relación calidad-precio
4,6

Probabilidad de recomendación

9,2/10

Teamgage tiene una valoración global de 4,7 estrellas sobre 5 según las 18 opiniones de usuarios de Capterra.

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Filtrar opiniones (18)

Robert
Senior Project Officer en Australia
Recursos Humanos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Teamgage review: NSWP

5,0 el año pasado

Comentarios: Teamgage has helped us identify emerging trends and patterns including things we are doing well and things we can improve. We have been able to take subsequent actions based on this feedback

Puntos a favor:

Easy to use and great customer service. This product is very good at helping us track how our team is going in different metrics.

Contras:

Would be great if the comments section allowed for more characters which makes it easier to track comments when a staff member writes one comment split up. Would also be great to have a function that allows staff to recognise other staff members efforts. Another program we used in the past had this function.

Respuesta de Teamgage

el año pasado

We appreciate your 5-star review, Robert! We're rolling out an update that allows comments of 180 characters. We hope this can improve your experience using Teamgage. For staff recognition, we encourage you to use our integration with Microsoft Teams, which allows you to use the "Praise" feature to recognise other staff members efforts. If you need any assistance on that, please contact our team.

Fiona
Talent & Culture Manager en Australia
Servicios jurídicos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Teamgage Review

4,0 el año pasado

Comentarios: I find Teamgage a great platform that enables employees to pass on anonymous feedback. Implementing Teamgage enables our employees to share any concerns, thoughts, improvements and suggestions they have to their respective managers on an ongoing basis. Teamgage was a great help during COVID particularly during the long lock down period in Melbourne. It gave us the opportunity to gauge the health and well being of employees by asking questions around this issue. We were then able to implement improvements to ensure any issues were being addressed. Teamgage has excellent customer service - always friendly, prompt with their responses, and always proactively helpful!

Puntos a favor:

Teamgage is easy to use, it really does only take 20 seconds! It enables our managers to receive information that they would probably not receive in a normal meeting situation. I believe the confidentiality of the platform assists people in having confidence to put their view/concerns/feedback forward.

Contras:

I don't have any cons regarding the software, the implementation was easy, there was plenty of support during this process.

Respuesta de Teamgage

el año pasado

Hi Fiona! Thank you so much for your feedback. We really appreciate you being a customer and helping to share the word about us. It's awesome to hear that Teamgage is helping you to improve your team engagement. We're working hard to make it even better!

Ron
Group General Manager - Sales en Australia
Envases y contenedores, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Teamgage Pilot with Senior Sales Leadership Group

4,0 hace 8 meses

Comentarios: Teamgage has been a positive addition to our management system. It is critical that the leader of the team takes full ownership of the process and creates a safe environment for open discussions and feedback.

Puntos a favor:

The process creates a forum that facilitates discussion about business in a very different way than a traditional team meeting or WIP would run. The discussion we have during our Teamgage sessions are free flowing and not structured. Team members are more open to provide feedback and provide suggestions, and the thing I love is the discussions build on ideas.

Contras:

Being able to prove the team with access to all of the historic feedback and actions, so that collectively we can track our progress.

Jon
Director Capability, Governance & Business Services en Australia
Administración gubernamental, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Teamgage review - Jon Doyle NSW Treasury

4,0 hace 3 meses

Comentarios: I have found the experience with Teamgage to be positive. The standout for me has been the fantastic ongoing support from [SENSITIVE CONTENT] in the support team who goes over and above always responding quickly and getting things done>

Puntos a favor:

it is easy to use and web based making it easy to access a use

Contras:

i would like to be able to tailor the output reports to meet my needs

CRAIG
General Manager en Australia
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Organisational Culture and Development

5,0 el año pasado

Comentarios: Through Teamgage we are increasing engagement across the entire business, giving everyone a voice and the ability to contribute to the growth of the business as well as positively add to our working environment. We are able to capture ideas and feedback from everyone, and through Teamgage it is assisting our next line of leaders to develop confidence by running meetings, taking feedback, answering questions and building accountability through taking action from feedback received.

Puntos a favor:

Integration was seamless and quick, the features allow us to have effective team meetings when presenting and discussing results without preparing anything else and customer support with Teamgage is timely and professional.

Contras:

There were minor things that we noted initially and all ideas and suggestions were welcomed and encouraged, there wasn't anything we didn't like as such.

Respuesta de Teamgage

el año pasado

Thanks for leaving our business a 5-star rating, Craig. It's truly appreciated! We'll make sure we pass your kind words along to our team, who we know will be delighted to read your comment.

Gary
Contact Centre Manager en Japón
Seguros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Cultural & Engagement

5,0 el año pasado

Comentarios: As an engagement tool driving improvement through discussion and feedback its been front and centre of what we do on a monthly basis. Now that >50% of our staff are remote workers this tool has assisted us in getting valuable feedback with tenure split being excellent way of tracking how our newer staff are coping with remote work, systems and process changes.

Puntos a favor:

The software is easy to use, quick and visual. Gives people an opportunity to give feedback and it's anonymous. Very nimble and easy to make changes with the Teamgage team.

Contras:

Integration was straight forward. If you have a complex Org chart there is a need for some time to get the structure right. However have found Teamgage really flexible and willing to assist. Takes a bit of time to get your head around the results are rolling results rather than monthly results, its more about the trends rather than a fresh start every month. Need to move away from the thinking its just another survey, its much more than that, its a tool that will drive culture and open up dialogue with your staff.

Respuesta de Teamgage

el año pasado

Thanks for supporting our business, Gary! We're happy to hear that Teamgage offered you the appropriate support and flexibility to get you the right structure for your team. In structures where team membership change is frequent, we have functionality allowing team members to pick their team as well. We really appreciate the feedback.

Caroline
Assistant Director Communications en Australia
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A government agency perspective of Teamgage - 1 year on

5,0 hace 5 meses

Comentarios: We had a siloed team with very low wellbeing scores which were compounded further by COVID and work from home . At this time our agency wellbeing scores sat at around 30 percent. One year on, after using Teamgage regularly on a fortnightly basis, with a focus on achieving our agreed actions by the next meeting, our Teamgage wellbeing skills grew to and now sit at 75 percent. We generally have 100 percent completion rate too. The agency is currently going through a restructure which may or may not fix the low overall wellbeing scores, but our team wellbeing and productivity is the best it's ever been because there is a sense of problem solving and collaboration to improve things.

Puntos a favor:

Actions Comments The prompts to help the facilitator get the team speaking the charts

Contras:

Yes, each meeting we had a person say they hadn't entered the score but it said it had 100 percent participation - not sure if we are missing the way to select the weeks but we really worry there is something a bit out on the

Nicci
Real Time Analyst Lead en Japón
Seguros, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Allianz Review

5,0 el año pasado

Puntos a favor:

The benefit of Teamgage is we are able to keep up to date with our ever changing environment by also knowing our staffs thoughts and opinions on key topics impacting he business. Honestly my favourite parts are the Dashboard and Meeting launch functions, these make use super easy and extremely user friendly for the technology challenged staff it really ensure all skill levels can use this tool.

Contras:

None at this stage as at present it meets all need we require and suits our business

Respuesta de Teamgage

el año pasado

Thanks for leaving our business a 5-star rating, Nicci. We're super excited to see Allianz making the most of our product. It truly means a lot to our team!

Juliette
Director, People & Culture en Australia
Telecomunicaciones, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Teamgage - BAI Communications

5,0 hace 8 meses

Comentarios: Excellent, I am very mindful that you only get out what you put in, and unfortunately I have not had enough time to put effort into how we utilise the program. I am hoping to change that for 2022 and form an even stronger stakeholder relationship with Teamgage leaders to reap the full benefit of the product.

Puntos a favor:

We utilise the pulse surveys on a bi-monthly basis. We get strong participation due to ease of use of the platform. It is easy to customise and the assistance we receive when asked from our account managers is excellent.

Contras:

Having not set up the platform from the outset, I have found it slightly difficult to understand how it had been built in terms of different teams having differing scorecards. The platform it's self is simple, however there is also a lot of manual manipulation of data to make sure it stays up to date. An integration or feed of employee changes (starters/leavers) etc would be an excellent upgrade for us.

Julia
HR Leader en Australia
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

We are Teamgage fans

5,0 el año pasado

Comentarios: Teamgage gives us a fast way to engage with all staff and understand what's going on. Managers of teams who pay attention to what their people are thinking and feeling are managers who achieve better business results, and Teamgage provides the format to do it. Its also easy to implement and use ongoing.

Puntos a favor:

Allows us to achieve better business results

Contras:

We maintain user data with a monthly upload. Would also like the option to make updates directly ourselves but this seems to be less preferred by the helpdesk so we have stuck with upload option. It probably saves us time but means we cannot fix smalls things quickly ourselves. Note help desk is very responsive so its fine.

Respuesta de Teamgage

el año pasado

Hi Julia! We're really appreciate your feedback and we're glad that our software is allowing your team to achieve better results. One of the features Teamgage is the ability to manage the small changes yourself. We've already been in contact with your team and they have already made their first update!

Steph
People and Culture Manager en Australia
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Ease of deployment and use

5,0 el año pasado

Comentarios: Our challenge is more of an internal one.
Increased leader focus on holding regular team meetings to discuss the results and work with teams to action plan, to ensure the completion rate continues - employees see there is action from their feedback.

Puntos a favor:

The system is quick and easy to use and therefore employee take up in completing the regular survey was relatively simple. It has empowered our leaders to have meaningful check-ins with their teams and make positive adjustments that can positively impact employee engagement. It helps keep your finger on the pulse of employee sentiment.

Contras:

It required quite a bit of internal resource in the initial set up of the structure.

Respuesta de Teamgage

el año pasado

Hi Steph! Thanks for leaving us a 5-star review. It means a lot to our team that you're making meaning of our tool. We are working to do more automation as part of our initial setup and look forward to announcing this soon.

Anna
Org Change Specialist en Australia
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Timely & Easy to Use!

5,0 el año pasado

Puntos a favor:

Teamgage allows our organisation to gain real time feedback as to how our employees are feeling. We no longer need to wait for the yearly engagement survey results to get an understanding of the sentiment within the organisation. It allows our leaders to address concerns or ideas quickly. The system is also very easy to use & the reporting clear.

Contras:

Consistent upgrades have addressed my concerns with the software.

Respuesta de Teamgage

el año pasado

Hi Anna! Thank you so much for leaving us a 5-star review. We really appreciate you being a customer and helping to share the word about us.

Luke
Chief Information Officer en Australia
Educación superior, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple, intuitive and powerful product

5,0 el año pasado

Comentarios: Tool is easy to use, easy to implement and Teamgage provide fantastic customer support all the way through.

Puntos a favor:

The ease of use for staff that need to fill it out each cycle - it is critical there is the lowest barrier possible to it being filled out - Teamgage can be filled out in less than 30 seconds

Contras:

Nothing springs to mind - the ongoing improvements of the product have been fantastic. The integration with MS Teams being a key one.

Respuesta de Teamgage

el año pasado

Hi Luke. This review made our day! We are grateful for your kind works and glad to hear that you're making the most of our integration with Microsoft Teams. Thanks once again!

Luisa
People Partner en Australia
Administración gubernamental, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

DPIE Housing & Property Review

5,0 el año pasado

Comentarios: Fantastic. The Teamgage support team always go over and above each and every time we need help. I am never turned away, rather supported and provided information whenever I need it.

Puntos a favor:

Easy to use, configurable, able to easily draw data out, simple and efficient.

Contras:

There isn't much to fault on Teamgage. The only thing that springs to mind is being able to download the benchmarking report into a jpg. or pdf file. At the moment I take a snip and share this. Not a major issue.

Respuesta de Teamgage

el año pasado

Thanks for your feedback, Luisa! We love to hear that your team is getting the most out of Teamgage. The option to download our Benchmarking report is due for release this quarter. Stay tuned!

Michael
Director People and Culture en Australia
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Teangage First 12 months

4,0 hace 10 meses

Comentarios: Data from answers to the questions allows us to track engagement and captuirng comments provides good inisghts and themes we can act on.

Puntos a favor:

Captures data that we can trend and analyse

Contras:

Would be good to find a way to "highlight" the monthly submission request, especially for a team which spends more time on client sites (and their emails).

Andres
Support Worker en Australia
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

In a friendly environment, a friendly software

4,0 hace 4 meses

Comentarios: It has helped me to recognize my team's advantages and multiple changes

Puntos a favor:

It is easy to use, quick, and you can express your opinion freely

Contras:

It does not let you go to details, which is useful for analysis but not deep enough

Rosie
CE en Australia
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great technology and great partnership

5,0 hace 8 meses

Comentarios: What has been so valuable has been the responsiveness of the Teamgage team - whether we had a technical question about set up, sort advice on a specific question we wanted to use or we wanted a coaching session for Managers.

Puntos a favor:

Teamgage has been so easy to use for our team and integrates with our existing systems like Teams so it has not meant anyone having to have yet another log in or software.

Contras:

We would love to see how Teamgage could integrate with Monday.com which we use for project planning.

Joan
Head of People & Culture en Australia
Filantropía, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Enabling team accountability

5,0 el año pasado

Comentarios: Teamgage has been very easy to work with from day one. Must also add that [SENSITIVE CONTENT] has worked with us to implement, trained everyone and been available whenever we need her. She has been outstanding - Thanks [SENSITIVE CONTENT]!

Puntos a favor:

Very user friendly and easy to review with the team. Love the look of the dashboard!

Contras:

Our internal systems needed some modification but that was not an issue with Teamgage.