RXNT

Excellent for hospice and palliative care

Puntos a favor:

E-prescribing is the only feature that I use and it is excellent. It makes EPCS easy and allows my staff to assist me with preparing the prescriptions for my review and authorization.

Contras:

The web interface could be better as well as the process to add and administer users.

Great prescribing program

Comentarios: RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records. I use it for all my prescribing, and I would not want to change.

Puntos a favor:

The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the representative I was working with was very responsive to my tight timeline and promised to get me set up lighting fast, which he did. There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.

Contras:

A few times I have noticed things that the program seemingly could not do - and then when I have checked with RXNT Support, I find they can show how to do what I need to handle the need that has arisen - like, if I want to prescribe a brand new, newly approved medication that is not yet in the system, there is a way to add it, and Support showed me how. So - there is really nothing not to like. Everything works for me.

Cheap, but functional

Puntos a favor:

Customization of the template. The copy of the desired template was submitted and it was implemented by RXNT team

Contras:

Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”. Can not loft template. The EMG TURNS OFF EVERY DAY AT 12.21 am and it has to be restarted. It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info

Wonderful Experience with RXNT

Comentarios: My experience has been great. I enjoy the fact that there is always someone available in the rare event that I require assistance with anything.

Puntos a favor:

Medication entry and tracking is very simple. Re-ordering medication is made simple. I appreciate the fact that other pharmacies are easily accessible as an option for narcotics.

Contras:

I really like everything about RXNT. I do not have any complaints, concerns, or questions at this time. I believe it is an awesome program.

Best EMR for your money

Comentarios: My overall experience has been very positive. Customer service is outstanding.

Puntos a favor:

I like the ease of use, and ease of training new employees to use.

Contras:

Sometimes the systems is a little slow which causes delays in patient management.

HORRIBLE service and customer relations does not care

Comentarios: Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.

Puntos a favor:

Relatively inexpensive for EMR, however you don't get fully functional product

Contras:

Horrible customer service, billing module does not submit claims correctly, patient data gets changed by the system.

AVOID this EMR

Comentarios: Overall experiences zero out of 10 please do not make the mistake by signing up with this organization

Puntos a favor:

There is actually nothing that our practice went through with RXNT that was a positive

Contras:

Patient migration, encounter formation, sending prescriptions, customer service

RXNT As An FRC

Puntos a favor:

I liked the ease of access to client records

Contras:

Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.

Absolutely Horrible.. don’t do it!!!

Comentarios: Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word everywhere I can

Puntos a favor:

Absolutely nothing this is been a complete nightmare! Don’t do it!

Contras:

If I could give customer support a zero I would. You are basically on your own to try to navigate this horrendous system. I cannot wait to switch. Please save yourself the time and spend the extra money on a different system. Wish I would’ve went with epic.

great service

Comentarios: 100% GREAT. I called and a few minutes later. I received help

Puntos a favor:

Their service and prompt attention always.

Contras:

so far I like everything. service,

Developed by health insurances....

Comentarios: worse. So bad that I want to change company. The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their customers (assuming that health providers are their customers and not insurances), has to be added the cost of a transition and the integrity of data. If a healthcare provider offers their service with a similar performance Rxnt gives, licences would be suspended.

Puntos a favor:

Price. No other thing to mention because time is money and direct patient care. Rxnt performance takes away such valuable times. Then, not even price is good.

Contras:

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work. Adds to the complex system used by health insurances to obstruct access to the services they offer, delay payments, etc. Health care time is spent in two areas: patient care and administrative documentation. The more administrative time on each patient, the less productive time, the lowest the number. The goal of technology is to gain in efficiency, to at least produce more in les time. RXNT is the opposite, really I would not be surprised if it is owned by one of the health insurance corporation.

All Shore Infusion

Puntos a favor:

Easy to use, keeps all my files safe, protects account with code

Contras:

I have no issues with this program and utilize it daily

GREAT PRODUCT.

Comentarios: I USE IT DAILY TO ENTER PATIENT PRESCRIPTIONS, COORDINATE WITH MY PHYSICIAN FOR SIGNATURES AND REORDER PRESCRIPTIONS.

Puntos a favor:

THE SYSTEM IS EASY TO NAVIGATE THROUGH.

Contras:

SO FAR I HAVE NOT EXPERIENCED ANYTHING THAT HAS GIVEN ME ANY TROUBLE.

RXNT review

Puntos a favor:

Easy, convenient fast, and is pharmacy approved,

Contras:

Failed prescriptions , some just dont go through

MA RXNT Review

Puntos a favor:

Pros: -easy to use -the layout of the page is neat and efficient. - easy to find pt

Contras:

Cons: - loading time for somethings are slow - crashes of the website happens sometimes pushes us back with pt

Top level Prescription service

Comentarios: Exceptional, great, amazing. Graphic design is engaging.

Puntos a favor:

It is 2024 compliant and top level service.

Contras:

When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.

Excellent source for electronic prescriptions

Comentarios: very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour.

Puntos a favor:

the ease and immediate technical support, if needed.

Contras:

none I have no problems with the system. I have not have any issues with the system that were not corrected.

Excellent e-prescription service

Puntos a favor:

Ease of use, integration with EMR. Very fluid with great ease searching and connecting with pharmacies

Contras:

Nothing. This has been a flawless platform

Overall very good in function

Comentarios: Very good bust slow on showing data sheet for patient

Puntos a favor:

Ease of access and efficiency and capable of executing anywhere and have records under previous. Also avoid mailing prescriptions

Contras:

Do wish show phone number of patient beside birthday on face sheet

Easy to use and very few technical issues

Puntos a favor:

Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.

Contras:

The version I'm using did not connect directly with my electronic health record. Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to check on another screen.

psychiatric nurse practitioner

Comentarios: It takes longer time to get charting done

Puntos a favor:

It is pretty easy and simple to navigate.

Contras:

The program can't have 2 windows open at the same time.

Good ePrescribing Program

Comentarios: Good.

Puntos a favor:

Ability to prescribe online.

Contras:

Pharmacies are difficult to put in/impossible on the iphone

Ripoff Artists

Comentarios: Reasonably good program while I used it. Worthless when I needed help.

Puntos a favor:

Software works well - a few glitches, but no major troubles.

Contras:

I used the software for over a year and found it useful. I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was informed it had renewed I contacted the company immediately and was told I was out of luck - that they don't issue refunds. I had to pay them over $700 for a program I no longer used and had no intention to use. Customer service was of no help. Unethical, unreasonable.

Very good for e prescribing

Comentarios: Overall has been a very good company with a good product. It is a little on the expensive side.

Puntos a favor:

Customer service is good. Knowledgable staff.

Contras:

Wish they had better after hours support.

Prescribing

Comentarios: I like being able to review prescription with print option for chart.

Puntos a favor:

Note connected to prescription integrated to EHR.

Contras:

Lag time in knowing whether prescription successfully went through.