---
description: ¿Qué piensan los usuarios de IT Retail? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de IT Retail gracias a Capterra Ecuador.
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title: IT Retail - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software para tiendas de conveniencia](/directory/30838/convenience-store/software) > [IT Retail](/software/113668/retail-professional)

# IT Retail

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> La solución de POS diseñada específicamente para mejorar la organización de la tienda de comestibles, al mismo tiempo que permite a los comerciantes gestionar la tienda.
> 
> Veredicto: 22 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa IT Retail?

De los mercados locales a las cadenas de supermercados empresariales

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 22 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: POS Nation
- **Ubicación**: Charlotte, EE. UU.
- **Constitución**: 2001

## Contexto comercial

- **Precio inicial**: $69,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Anguila, Antigua y Barbuda, Aruba, Bermudas, Cuba, Estados Unidos, Guadalupe, Guatemala, Honduras, Islas Turcas y Caicos, Islas Vírgenes de EE. UU., Martinica, Nicaragua, Puerto Rico, República Dominicana, San Pedro y Miquelón, Santa Lucía

## Funciones

- Acceso móvil
- Barcode/Ticket Scanning
- Creación de informes y estadísticas
- Cuentas de clientes
- Firma electrónica
- Gestión de descuentos
- Gestión de empleados
- Gestión de ingresos
- Gestión de inventarios
- Gestión de loterías
- Gestión de precios
- Gestión de tarjetas de regalo
- Informes de ventas
- Integración contable
- Pantalla táctil
- Price/Margin Management
- Programa de fidelización
- Seguimiento de ingresos
- Seguimiento de inventario
- Varias ubicaciones

## Integraciones (en total: 3)

- Mailchimp
- QuickBooks Online Advanced
- eCommerce

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para tiendas de conveniencia](https://www.capterra.ec/directory/30838/convenience-store/software)

## Categorías relacionadas

- [Software para tiendas de conveniencia](https://www.capterra.ec/directory/30838/convenience-store/software)
- [Software de punto de venta para minoristas](https://www.capterra.ec/directory/31656/retail-pos-system/software)
- [Software para Punto de venta](https://www.capterra.ec/directory/20052/point-of-sale/software)

## Alternativas

1. [Epos Now](https://www.capterra.ec/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Shopify](https://www.capterra.ec/software/83891/shopify) — 4.5/5 (6668 reviews)
3. [RetailEdge](https://www.capterra.ec/software/76636/retailedge) — 4.8/5 (186 reviews)
4. [PayPal](https://www.capterra.ec/software/179251/paypal) — 4.6/5 (26301 reviews)
5. [Lightspeed Retail](https://www.capterra.ec/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)

## Opiniones

### "Competent Compassionate Understanding and Bright" — 5.0/5

> **Adrian** | *14 de mayo de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The user interface, how easy it is to use the actual software.
> 
> **Puntos en contra**: I don't know if there are language settings. If there are I'd like that and think that would be helpful.
> 
> It was just really great. The person who helped me \[sensitive content hidden\] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand.

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### "\[sensitive content hidden\] is the best\!" — 5.0/5

> **Enrique** | *26 de junio de 2024* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like the most about IT retail is that it’s Fast \& efficient.
> 
> **Puntos en contra**: There are NO cons on what I least liked about IT RETAIL
> 
> I would describe my overall experience with IT retail as great\!

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### "The Worst System Imaginable" — 1.0/5

> **Rhonda** | *31 de mayo de 2024* | Comercio minorista | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible.
> 
> **Puntos en contra**: The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues.  In one week we spent over 10 hours on trouble calls.  They promised quickbooks integration that would offer quality reports, they don't.  The sales reports suck.  The restaurant pos is horrid and has so many glitches that they will not address.  The retail point of sale is awful and half of the time rings things up incorrectly.  You can enter an item in, save it, and then poof it's gone.  If I could get my money back I would.  RUN AWAY FROM THIS SYSTEM\!
> 
> The worst possible customer service experience in my entire life with anything.  I have had better customer service by a girl scout selling cookies than this group of so called "professionals".  The product does not do what they say it does.  Do not be duped into buying this system.  You will regret it.  They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk.

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### "excellent" — 5.0/5

> **Zaman** | *15 de mayo de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: andres work really well setup the system quick.
 Really like the service.
> 
> **Puntos en contra**: there is nothing which i dont like everything going perfect
> 
> excellent service setup very quick we transfer our data from another system very quick

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### "Very useful" — 5.0/5

> **Kelly** | *16 de mayo de 2024* | Comercio minorista | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I like that the backend is synced via cloud to the front end
> 
> **Puntos en contra**: I wish I would be able be more hands on with settings

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## Enlaces

- [Ver en Capterra](https://www.capterra.ec/software/113668/retail-professional)

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