--- description: ¿Qué piensan los usuarios de QuestionPro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de QuestionPro gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.ec/software/135455/questionpro Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.ec/software/135455/questionpro?page=2) > Software de encuestas para la creación, distribución y análisis de encuestas, sondeos y formularios. > > Veredicto: 522 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa QuestionPro? Con más de 2.5 millones de usuarios en 100 países, el desarrollador ha suministrado software de encuestas a empresas de Fortune 100, instituciones académicas, pequeñas empresas e investigadores individuales durante más de diez años. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 522 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Question Pro - **Ubicación**: Beaverton, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: $83,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: chino, chino tradicional, danés, español, francés, hebreo, inglés, italiano, japonés, neerlandés, portugués, sueco, turco, árabe - **Países disponibles**: Alemania, Australia, Canadá, Emiratos Árabes Unidos, Estados Unidos, México, Reino Unido ## Funciones - Alertas y notificaciones - Análisis estadístico - Benchmarking - Biblioteca de preguntas - Comentarios/notas - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creador de encuestas - Directorio de miembros - Distribución multicanal - Encuestas y comentarios - Envío masivo de mensajes de texto - Estudios de pulso - Gestión de comentarios - Gestión de contactos - Gestión de encuestas y sondeos - Gestión del panel - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Moderación - Panel de actividades - Personalización de URL - Personalización de mensajes - Preguntas personalizables - Rama de preguntas - Recolección de respuestas sin conexión - Reconocimiento de empleados - Seguimiento de la participación - Third-Party Integrations - Visualización de datos ## Integraciones (en total: 13) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para encuestas](https://www.capterra.ec/directory/30092/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.capterra.ec/directory/30092/survey/software) - [Herramientas para estudios de mercado](https://www.capterra.ec/directory/10041/market-research/software) - [Software para encuestas SMS](https://www.capterra.ec/directory/32937/sms-survey/software) - [Soluciones de motivación para empleados](https://www.capterra.ec/directory/30817/employee-engagement/software) - [Programas de gestión de comunidades](https://www.capterra.ec/directory/30800/community/software) ## Alternativas 1. [Google Forms](https://www.capterra.ec/software/176571/google-forms) — 4.7/5 (11357 reviews) 2. [SurveyMonkey](https://www.capterra.ec/software/32728/surveymonkey) — 4.6/5 (10421 reviews) 3. [Jotform](https://www.capterra.ec/software/158456/jotform-4-0) — 4.7/5 (2784 reviews) 4. [SurveySparrow](https://www.capterra.ec/software/168823/surveysparrow) — 4.4/5 (121 reviews) 5. [Typeform](https://www.capterra.ec/software/137289/typeform) — 4.7/5 (944 reviews) ## Opiniones ### "Streamlined Data Collection with Strong Support" — 5.0/5 > **Michael** | *12 de julio de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values. > > **Puntos en contra**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize. > > Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions. ----- ### "Very User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *16 de junio de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. > > **Puntos en contra**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *11 de agosto de 2021* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was fairly easy to set up a survey. > > **Puntos en contra**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "Great Product\!" — 5.0/5 > **Justin** | *10 de diciembre de 2025* | Organización de eventos | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: The easy of use as well as the companies customer service is excellent. We haves used them for years. > > **Puntos en contra**: Nothing. Its weird its making me write at least 100 characters when I dont have anythjnf negative to say. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *2 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Puntos en contra**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.ec/software/135455/questionpro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/135455/questionpro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados