SolarWinds N-central

SolarWinds N-central

Por SolarWinds MSP

¿Quién usa SolarWinds N-central?

Crecientes proveedores de servicios de TI y proveedores de gestión de servicios (MSP)

¿Qué es SolarWinds N-central?

La plataforma de gestión y supervisión remotas SolarWinds N-central ha sido diseñada para ayudar a los proveedores de servicios gestionados (MSP) a manejar redes complejas con facilidad. Con una amplia automatización y opciones de configuración en profundidad, funciones de seguridad como la gestión de antivirus y parches, y copia de seguridad integrada, N-central está diseñado para ayudar a las empresas MSP a gestionar de forma eficiente redes intrincadas desde una plataforma fácil de usar.

Información sobre SolarWinds N-central

SolarWinds MSP

https://www.solarwindsmsp.com

Fundada en 2014

Resumen de precios de SolarWinds N-central

SolarWinds N-central no tiene versión gratuita, pero ofrece una prueba gratis.

Versión gratuita

No

Prueba gratis

Implementación

Instalado: Mac

En la nube, SaaS, web

Instalado: Windows

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Funciones de SolarWinds N-central

Herramientas de monitorización de redes
Creación de informes de tráfico web
Diágnostico de la red
Gestión de recursos de la red
Gestor de línea de base
Panel de comunicaciones
Supervisión de SLA
Supervisión de ancho de banda
Supervisión de la dirección IP
Supervisión de servidores
Supervisión del tiempo de funcionamiento
Supervisión del uso de internet
Antivirus
Análisis de comportamientos
Cifrado
Correspondencia de firmas
Gestión de amenazas web
Gestión de dispositivos
Lista blanca/negra
Registro de actividades
Seguridad de aplicaciones
Gestión de configuración
Gestión de contratos o licencias
Gestión de incidentes
Gestión de la disponibilidad
Gestión de problemas
Gestión de proyectos
Gestión de publicaciones e implementaciones
Gestión del cambio
Portal de autoservicio
Seguimiento de activos
Gestión de adquisiciones
Gestión de auditorías
Gestión de configuración
Gestión de contratos o licencias
Gestión de inventarios
Gestión de proveedores
Gestión de requisitos
Gestión del mantenimiento
Seguimiento de costes
Seguimiento de la conformidad
Auditoría de problemas
Control/Acceso remoto
Controles o permisos de acceso
Gestión de capacidades
Gestión de inventarios
Gestión de la conformidad
Gestión de licencias
Gestión de parches
Programación del mantenimiento

Reseñas de SolarWinds N-central

Mostrando 5 de 33 reseñas

En general
3,8/5
Facilidad de uso
3,4/5
Atención al cliente
3/5
Funcionalidades
4/5
Relación calidad-precio
3,4/5
Devon F.
IT Technician
Construcción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    2/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 12/10/2018

"IT engineer review"

Comentarios: Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment

Puntos a favor: Great control of an entire network. easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry

Contras: difficult to implement at first. the support is good but i would like a more interactive support like calling in as the IM is abit tedious. the patch management needs to be simplified abit more. license compliance report is extremely confusing. Just an overall easier UI. Would be nice if you could integrate live graph monitoring to drill down into devices and IPs over a firewall etc. essentially you do have the NPM but that needs to be intergrated in nCentral then i would procure it. thus we can have a monitoring team and throw it on the screen. right now the alerts from SNMP is great but is difficult to drill into and shut down rogue devices etc

  • Fuente de la reseña 
  • Publicado el 12/10/2018
Usuario verificado
Systems Engineer
Tecnología y servicios de la información, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    2/5
  • Relación calidad-precio
    3/5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Publicado el 25/1/2019

"It works well most of the time, however..."

Comentarios: SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.

Puntos a favor: Working for an MSP this is a very feature-rich product for remote control, remote monitoring, deploying and monitoring Anti-Virus, and some backup features (However I DO NOT recommenced the ArcServe-based product.)

Contras: -Support has been very hit or miss and lately they have fallen into the "Miss" category
-We had an issue where monitored services of a device were disappearing. After opening a ticket with SolarWinds support they informed me that the software cannot properly track how/why these services were disappearing from devices. This lead to at least 2 events where monitored hard drives were not longer being monitored, we were not made aware of it, the drives filled up, and services crashed
-Product names keep being changed and we are not immediately made aware of it.

  • Fuente de la reseña 
  • Publicado el 25/1/2019
Phillip H.
Director
Seguridad informática y de redes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    1/5
  • Facilidad de uso
    1/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 10/4/2020

"Covid-19 - reduction of services applied after 5 years during a pandemic. "

Comentarios: Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Puntos a favor: Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!

Contras: The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

Respuesta de proveedores

por SolarWinds MSP el 13/5/2020

Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require.

We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020
https://www.solarwindsmsp.com/products/take-control/trial

You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources

Be well. - Shelley O'Brien, N-central PMM

  • Fuente de la reseña 
  • Publicado el 10/4/2020
George A.
Lead technician
Tecnología y servicios de la información, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    2/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 11/6/2019

"N-central is very useful for managing a large amount of Customer PCs"

Comentarios: For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.

Puntos a favor: N-central makes it easy to deploy a "probe" to one server on a domain and then with the correct credintials deploy the client to all of the rest of the domain connected PCs automatically(scary virus like automatically).

Contras: I hate that every time I get all of the patches approved and working in the n-central patch management it seems i come back a week-month later and they have made an update that breaks the patch management and i am getting warnings that patches are not installing. If the patch management had default patch all / patch important things only profiles that worked 100% of the time i would be very satisfied with N-Central.

  • Fuente de la reseña 
  • Publicado el 11/6/2019
Usuario verificado
Director of Operations Managed Services
Tecnología y servicios de la información, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    2/5
  • Relación calidad-precio
    3/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 21/5/2019

"Good Product"

Comentarios: Overall I would recommend the product as it has been very beneficial for our company. To get the full use of the product, you'll need to dedicate a resource to managing the platform so that they can learn the various ins/outs of the product.

Puntos a favor: It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.

Contras: Support is frustrating to deal with at the initial levels. If you can get past the L1 technicians in your support case, it is usually pretty good but it will take some work to get the case escalated. Product development is pretty slow as it often takes several releases that are 'coming' to make it into the product. And then the first iteration of the new feature usually isn't fully developed and will take another release or two to be fully functional.

  • Fuente de la reseña 
  • Publicado el 21/5/2019