--- description: ¿Qué piensan los usuarios de TRIMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TRIMS gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TRIMS - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión para el comercio minorista](/directory/20053/retail-management-systems/software) > [TRIMS](/software/144953/trims) # TRIMS Canonical: https://www.capterra.ec/software/144953/trims Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/144953/trims?page=2) > Plataforma de venta minorista omnicanal diseñada y desarrollada en Reino Unido que comprende control de stock, compras, EPOS, CRM y cumplimiento de comercio electrónico. > > Veredicto: 28 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa TRIMS? Comercios minoristas independientes que buscan hacer crecer sus negocios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 28 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Touchretail - **Ubicación**: Cheadle, RU - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: GBP 69,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Reino Unido ## Funciones - Barcode/Ticket Scanning - CRM - Creación de informes/análisis - Cuentas de clientes - Gestión de comercio electrónico - Gestión de descuentos - Gestión de ingresos - Gestión de inventario de minoristas - Gestión de inventarios - Gestión de órdenes de compra - Integración contable - Marketing por correo electrónico ## Integraciones (en total: 5) - Adobe Commerce - Descartes Peoplevox - Rithum - Shopify - WooCommerce ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión para el comercio minorista](https://www.capterra.ec/directory/20053/retail-management-systems/software) ## Categorías relacionadas - [Software de gestión para el comercio minorista](https://www.capterra.ec/directory/20053/retail-management-systems/software) - [Software para Punto de venta](https://www.capterra.ec/directory/20052/point-of-sale/software) ## Alternativas 1. [QuickBooks Enterprise](https://www.capterra.ec/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) 2. [Epos Now](https://www.capterra.ec/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Acumatica Cloud ERP](https://www.capterra.ec/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews) 4. [Toast POS](https://www.capterra.ec/software/136301/toast-pos) — 4.2/5 (549 reviews) 5. [Brightpearl](https://www.capterra.ec/software/124180/brightpearl) — 4.4/5 (192 reviews) ## Opiniones ### "Trims by Touch Retail review" — 5.0/5 > **Damian** | *13 de marzo de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The system is so easy and simple to use, set up completely for an inexperienced user. everything is set up similar to apps on your phone or computer. > > **Puntos en contra**: i sometimes struggle to report in vision, wish i could build my own reports from scratch. But i know this is more advanced use of the system. > > it's an amazing system that i personally rate as better than most that i've used, ----- ### "Great Solution" — 5.0/5 > **simon** | *11 de marzo de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: TRIMS offers us a comprehensive picture of our current stock and of the performance of our business at any given time, now or in the past. It's integrated superbly well with our website, enabling us to immediately stop selling online when we have run out of stock. We would warmly recommend Touch Retail, who have been superb partners from the word go. > > **Puntos en contra**: The software is very comprehensive, so it can take some time to get to grips with it, but if you request it, the TRIMS team can simplify your experience so that the system only gives you what you want and need, with the option to improve your user experience as you become more familiar with the platform. > > It's been very good, once we were over the initial learning curve. TRIMS allows us to manage our stock effectively, while giving us a clear picture of how each part of the business is performing by time and by date, 24/7. TRIMS is a very comprehensive piece of software - our advice would be to simplify it, until you learn what it can do, and then increase its footprint in your business in bite size chunks, because once it is something you are familiar with, you'll genuinely wonder how you've ever done without it. ----- ### "review" — 3.0/5 > **Mark** | *25 de marzo de 2019* | Comercio minorista | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Relative ease when the system works properly > > **Puntos en contra**: Can sometimes be extremely slow.. They do not offer the ability for a retailer to run a 3 for 2 promotion.. fairly basic retailing promotion these days.. they do not have an SLA for when they will get back to you > > ok ----- ### "Overall great system" — 5.0/5 > **Alex** | *22 de marzo de 2019* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The trims back end software has a lot of very useful features and is quite easy to use once you understand the basics. It has a modern look and layout which make it more intuitive to use than other options we looked at before decided to go with Touch Retail. > > **Puntos en contra**: While the ticket system for technical issues works well and the team in support work on problems quickly, communication could be improved. The causes of any crashes or faults are never explained, instead just an email saying the ticket has been resolved. This would probably be okay most of the time but often it's for an ongoing issue. > > You need to have patience and be willing to learn how to use the system but once you know your way around it it's fantastic and i've already recommended it to other retailers. ----- ### "TRIMS is helping us to steamline our stock system and give seamless integration to our website." — 5.0/5 > **Anna** | *12 de marzo de 2019* | Artículos deportivos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like the way you can customise the product records to work best for you, giving you a system that is easy to work with. I also like the reporting as it can keep me up to date on sales by brand, department etc. > > **Puntos en contra**: The reports take a while to build and ideally could do with being quicker. It can feel like a lot of steps to adjust a record if you need to. > > We had a very tricky problem for TRIMS to solve as we were merging two businesses together and had two separate stock systems, we were also planning on launching two new websites at the same time. This was a tough situation that TRIMS helped us to resolve. The staff were amazing and helped us through every step of the way. We are now a year into using TRIMS and have got to grips with the system quickly. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/144953/trims?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/144953/trims) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados