--- description: ¿Qué piensan los usuarios de FastSpring? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FastSpring gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FastSpring - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [FastSpring](/software/151764/fastspring) # FastSpring Canonical: https://www.capterra.ec/software/151764/fastspring Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.ec/software/151764/fastspring?page=2) > FastSpring es un socio de comercio electrónico fiable para empresas que venden software en todo el mundo. > > Veredicto: 37 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FastSpring? Potencia el motor de comercio electrónico para productos y servicios digitales, incluidos SaaS, video online, libros electrónicos, juegos, etc. No ofrece servicio a clientes que venden productos físicos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 37 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: FastSpring - **Ubicación**: Santa Barbara, EE. UU. - **Constitución**: 2005 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Canadá, Estados Unidos, Francia, Italia, Reino Unido ## Funciones - Acceso móvil - CRM - Carro de compra - Catalog Management - Catálogo de productos - Conformidad con la PCI - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo de impuestos - Facturación - Facturación cíclica de varios periodos - Facturación recurrente y suscripciones - Facturas personalizables - Formas de pago - Gestión de cancelaciones - Gestión de demandas de pago - Gestión de descuentos - Gestión de ingresos - Gestión de la suscripción - Gestión de pedidos - Gestión de promociones - Gestión de reembolsos - Gestión de suscripciones - Inscripciones/incoporacionesr - Marketing por correo electrónico - Pagos móviles - Portal de autoservicio - Presupuestos y estimaciones - Prevención de fraudes en los pagos - Procesamiento de facturas - Procesamiento de pagos - Procesamiento de pagos ACH - Procesamiento de tarjetas de débito/crédito - Reconocimiento de ingresos - Recordatorios - Seguimiento/Análisis de uso - Seguridad de datos - Supervisión de transacciones - Third-Party Integrations - Varias divisas - Varias opciones de pago ## Integraciones (en total: 42) - Acuity Scheduling - Any.do - Asana - Calendly - ClickFunnels - ClickUp - Constant Contact - Drip - Eventbrite - Evernote Teams - GitHub - Google Analytics 360 - Google Contacts - Google Docs - Google Forms … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Plataformas de comercio electrónico](https://www.capterra.ec/directory/3/ecommerce/software) ## Categorías relacionadas - [Plataformas de comercio electrónico](https://www.capterra.ec/directory/3/ecommerce/software) - [Software de facturación recurrente](https://www.capterra.ec/directory/30927/recurring-billing/software) - [Programas de facturación](https://www.capterra.ec/directory/30015/billing-and-invoicing/software) - [Procesadores de pago](https://www.capterra.ec/directory/30232/payment-processing/software) - [Software de comercio electrónico para pequeñas empresas](https://www.capterra.ec/directory/31259/small-business-ecommerce/software) ## Alternativas 1. [PayPal](https://www.capterra.ec/software/179251/paypal) — 4.6/5 (26340 reviews) 2. [Venmo](https://www.capterra.ec/software/182159/venmo-) — 4.7/5 (9275 reviews) 3. [Stripe](https://www.capterra.ec/software/123889/stripe) — 4.6/5 (3327 reviews) 4. [Square Payments](https://www.capterra.ec/software/170278/square-payments-processing) — 4.7/5 (2675 reviews) 5. [Square Point of Sale](https://www.capterra.ec/software/154907/square-point-of-sale) — 4.6/5 (3027 reviews) ## Opiniones ### "Compliant ready without hassle" — 5.0/5 > **Babatunde** | *17 de abril de 2025* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: PCI-DSS compliance was paramount for our clients. Fastsrpring made it easy for our checkout pages to stay compliant without stress. > > **Puntos en contra**: While I understand that the platform is fully focused on slving all finance related challenges. It does not support file hosting for digital items > > We switched from another checkout processor to fastspring a couple of years back and basically it solved all the challenges we had. Worth mentioning is the global tax manageement integration, fast srping eliminated the need for lots of paperworks for us. ----- ### "FastSpring Has Provided Steady Support for my Small Business for More than Eight Years" — 5.0/5 > **Alex** | *8 de noviembre de 2018* | Edición | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: FastSpring has been completely dependable in providing a way for me to sell ebooks through my website. Once each book is set up as a new product, I rarely have to take any further actions; I can attend to other aspects of my business, secure in the knowledge that FastSpring is taking care of all aspects of sales, including processing payments, taking care of sales taxes in many countries, and handling downloads of the books by the customers. > > **Puntos en contra**: When I first started using FastSpring, I found it somewhat tricky to set up a new product. It took me a while to understand how to construct the template for the email message a customer receives after purchasing an ebook. However, FastSpring's support team helped me through that process, and now it is very easy to set up each new product, using a template that has been saved to my account, which provides multiple file downloads so the customer can download the book in three versions (PDF, ePub, and Kindle). The only other problem I sometimes encounter is when a customer contacts me to say they have not received an ebook they paid for. On several occasions, the problem was caused when the customer entered their email address incorrectly. I wish the FastSpring system would somehow verify that the email address is correct when entered. > > I sell books that I publish in paperback and ebook versions. For the ebook versions, I use FastSpring to handle sales through my own website. FastSpring has been a very reliable company for this purpose, handling payment processing and downloads. Their customer support operation is outstanding. ----- ### "Save yourself the headache and use someone else." — 1.0/5 > **Jacob** | *8 de septiembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Relatively low fees, there really wasnt much else to like. The onboarding process was slow, support is non-existent. > > **Puntos en contra**: Their tools are primitive, documentation is rarely up to date, implementation takes in depth coding, worst of all, is 2 1/2 years in, fastspring just turns off the account one day because they need to verify our account even though they verified us when we started up. Zero warnings, zero requests for information, and now, over 10 days later and they still have not re-activated our account. Totally unacceptable, we have angry customers, new customers calling in confused why the site isnt working properly and we are just stuck while our "ticket" gets passed around IT purgatory. No support phone numbers, no one we can talk to, just a generic email you send your request to and hope. I expect better for all the money theyve taken from us. > > it was mediocre at best when things were working, they are currently costing me sales since they have turned off our account while they re-verify us. Its been almost 2 weeks while they get around to it I guess. Absolutely terrible. ----- ### "Best of the the Bunch" — 5.0/5 > **Allan** | *8 de noviembre de 2018* | Defensa y espacio | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The learning curve on the FastSpring store environment is easy to master. On first exposure, the features and capabilities can seem to be a bit overwhelming to initially understand. But with careful reading of all of the Help topics you will soon have enough knowledge to begin designing your store structure. Anytime, you discover a feature or function that doesn't understandable, go to Support and submit your questions and intended results that you want to achieve. The folks will rapidly respond and do everything possible to provide information. > > **Puntos en contra**: I would like to be able to sort products and offerings into more easily manageable groups. For example, being able to add sorting tags to a single product, and generate individual store fronts by simply defining the contents by the assigned tags. > > With FastSpring, I can provide purchasing environments for any country on the planet, and in any currency. Their rapid-response Support is a significant advantage over any other online monetary system. If you make the decision to utilize FastSpring, you will rejoice in that choice, both when you need help - and when you get paid for our sales\!\! ----- ### "Reliable payment solution with great choice of payment options for my customers" — 5.0/5 > **Alexander** | *8 de noviembre de 2018* | Fotografía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Fast and responsive support team. - Wide choice of payment and currency options for my customers. - Very flexible with features covering almost all of my business needs. > > **Puntos en contra**: - Can sometimes be a bit unfriendly in terms of the interface. Looks like the coders are in charge of usability. - Design of the user checkout and options to change it are a bit outdated and need to be modernized. - Could have integrations (or apps) with web and eCommerce platforms: Wix, Ecwid, etc. - A bit hard to setup more complex elements such as shopping cart, etc. Needs to offer some visual way to do it (without coding). > > I've been with FastSpring for about 3 years or so, and I've never had any issues, and neither had my customers. Great and responsive support team. Most recommended\! ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.ec/software/151764/fastspring?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/151764/fastspring) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados