--- description: ¿Qué piensan los usuarios de Track Vacation Rental PMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Track Vacation Rental PMS gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Track Vacation Rental PMS - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de canales](/directory/30678/channel-management/software) > [Track Vacation Rental PMS](/software/156170/track) # Track Vacation Rental PMS Canonical: https://www.capterra.ec/software/156170/track Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/156170/track?page=2) > TRACK Hospitality Software - CRM, centro de contacto y soluciones de administración de propiedades para hoteles, centros turísticos y administradores de alquileres vacacionales. > > Veredicto: 14 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Track Vacation Rental PMS? TRACK Pulse ha sido diseñado específicamente para el sector de la hostelería. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 14 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Travelnet Solutions - **Ubicación**: Cottage Grove, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: $5.000,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Automatización de marketing - Contabilidad - Gestión de calendarios - Gestión de campañas - Gestión de canales - Gestión de clientes potenciales - Gestión de contactos - Gestión de la comunicación - Gestión de la experiencia del huésped - Gestión de propiedades - Gestión de reservas - Gestión de tareas domésticas - Gestión multicanal - Pagos en línea - Portal de arrendatarios - Procesamiento de pagos - Seguimiento de arrendatarios - Third-Party Integrations ## Integraciones (en total: 19) - Autohost - Beyond - BookingPal - Breezeway - Enso Connect - Hopper - Jervis systems - Maestro PMS - NextPax Channel Management System - Operto - PriceLabs - Rentals United - RoomKeyPMS - Tableau - VRBookings … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de gestión de canales](https://www.capterra.ec/directory/30678/channel-management/software) ## Categorías relacionadas - [Software de gestión de canales](https://www.capterra.ec/directory/30678/channel-management/software) - [Software de alquiler vacacional](https://www.capterra.ec/directory/30616/vacation-rental/software) - [Programas de gestión de alquileres](https://www.capterra.ec/directory/30929/rental-property-management/software) - [Programas de contabilidad para la gestión de la propiedad](https://www.capterra.ec/directory/32654/property-management-accounting/software) ## Alternativas 1. [Hostaway](https://www.capterra.ec/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.capterra.ec/software/211768/doorloop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.capterra.ec/software/135182/resman) — 4.6/5 (601 reviews) 4. [Buildium](https://www.capterra.ec/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 5. [Entrata](https://www.capterra.ec/software/20372/entrata) — 4.6/5 (444 reviews) ## Opiniones ### "Track Pulse lead tracking is great\!" — 4.0/5 > **Alaina** | *30 de abril de 2018* | Organización de eventos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up. > > **Puntos en contra**: You cannot merge leads together once created which is helpful is someone is calling from a different phone number. I have used Navis software and this is a great tool to make sure conversions are accurate. > > I like the software in general as it is very similar to other property management software at a lower price point. ----- ### "Great PMS Software" — 5.0/5 > **VINCE** | *20 de marzo de 2026* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Track has been a great product so far for us. We have switched from a in house software and the functionality so far has been great. > > **Puntos en contra**: I wish the integration between Track and Breezeway was more robust to help with reporting. Other than that, there are no issues. > > Track is a great platform and has quickly proven to be a huge upgrade for us. Looking forward to continuing to utilize all the features. ----- ### "Falling way behind competitors" — 2.0/5 > **Jeff** | *10 de mayo de 2024* | Hostelería | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The accounting \& tax side of TRACK is its strongest feature. The triggers and automations were satisfactory. > > **Puntos en contra**: Bugs - the software consistently behaved erratically. Customer support would take (a minimum) of 3 business days to reply IF they ever replied at all. TRACK used to be a good platform, but they have been completely surpassed by larger (and cheaper) competitors who are innovating and adding features. For example - TRACK just recently released an integration with Booking.com. This is 2024, and if your PMS system is making a big deal about this "new" integration, that's an indicator that they are years behind their competitors. TRACK lacks the very basic features that almost every other competitor offers. Their unified inbox is almost unusable. No mobile app. Their channel manager is riddled with bugs. If you're going to try and compete with other vacation rental managers using more modern systems, you're going to need multiple 3rd party integrations to stay with TRACK. Want to send SMS messages to your guest? You'll need a 3rd party integration. > > When we started with TRACK in 2020 - our experience was satisfactory. But for some reason, that changed in 2022. It's a revolving door of "customer success reps" and their support has become almost non-existent. If you submit a ticket - there is only a 50% chance you'll receive a reply, and an even smaller chance that you'll get a helpful response. The biggest issue I have with TRACK - is how they treat customers who explain these frustrations. TRACK (without our consent) raised our pricing. When we immediately told them we did not want to continue because of the price increase - their response was "Sorry, we actually just auto-renewed your contract and you're required to pay us for another 12 months before you can leave." Most reputable companies would realize the absurdity of this bait and switch and allow some kind of exit with an unhappy customer. But not TRACK. They will threaten legal action and force you to pay them for an additional year. But if you think about it, it makes sense. They've fallen so far behind other leading PMS providers that their only option is to squeeze their current customers. ----- ### "Product is easy to set up and very user friendly." — 4.0/5 > **Nikki** | *19 de julio de 2017* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very cost effective for our company which we have over 850 properties. New features are added throughout the year which gives us more functionality with the product and shows it is continually growing to fit our needs. Track is very interactive on hearing our requests on implementing new features that helps with our business. > > **Puntos en contra**: On certain periods of software updates we experience some errors on which we will have to send support tickets to have those resolved. Usually, it only takes a quick refresh to resolve but knowing beforehand when these updates will happen will help eliminate this issue. ----- ### "Frequent Improvements" — 4.0/5 > **Maria** | *16 de julio de 2020* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really like that the system is very straight forward, you can always trace back your steps and find your way if a mistake is done. Also, they are constantly coming up with new improvements and they truly listen to our feedback on things we would like to see be available. > > **Puntos en contra**: Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer. > > I am really happy we decided to change our Vacation Rental software to Track, they are very knowledgeable and the product is as promised. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/156170/track?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/156170/track) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados