--- description: ¿Qué piensan los usuarios de Remo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Remo gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Remo - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/30928/remote-support/software) > [Remo](/software/165028/remo) # Remo Canonical: https://www.capterra.ec/software/165028/remo Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/165028/remo?page=2) > Software de control remoto basado en la web por tan solo 475 USD por usuario administrador por año con usuarios finales ilimitados. > > Veredicto: 9 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Remo? Se apunta a los proveedores de gestión de servicios que necesitan una solución de control remoto para cumplir con sus ofertas de servicios: escritorio/acceso remoto. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 9 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Pilixo - **Ubicación**: Coral Springs, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: $475,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Control/Acceso remoto - Controles o permisos de acceso - Grabación de la sesión - Herramientas de diagnóstico - Monitorización y gestión remota - Resolución de problemas - Uso compartido de archivos - Uso compartido de la pantalla ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica ## Categoría - [Programas para asistencia remota](https://www.capterra.ec/directory/30928/remote-support/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.ec/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [TeamViewer ONE](https://www.capterra.ec/software/122252/teamviewer) — 4.6/5 (11623 reviews) 3. [AnyDesk](https://www.capterra.ec/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Slack](https://www.capterra.ec/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Iperius Remote](https://www.capterra.ec/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Opiniones ### "Easy to use, lightning fast and incredibly easy to deploy" — 5.0/5 > **Usuario verificado** | *22 de noviembre de 2017* | Seguros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I came across this software when I was looking for a remote managing tool for a client. The fact that the client is HTML5 based makes it incredibly easy to deploy and use regardless of location or device used (including mobile\!) which was a must for us. Performance was also beyond expectation, way faster than any other similar product I've used. I was really impressed with the competence of the support team as well. I've actually had the chance to meet the product team during a trip and it was refreshing to see such a dedicated group working on a new product in a sector that is otherwise quite stale. > > **Puntos en contra**: The only thing I can say so far it that the UI was originally lacking a little in some areas, but the last release has introduced a lot of improvements. A lot of the latest changes were in fact based on direct customer feedback. This is a statement to how the product team really listen to their customer (something you definitely don't get with the other "big players"). > > Increased client efficiency. Removed all issues with client deployments thanks to the thin client and the HTML5 nature of the product. ----- ### "Remo gets the job done" — 4.0/5 > **Paul** | *31 de julio de 2017* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have only worked within Remo and have found it to be a solid product that allows for the remote control of an end users computer. The product shows a lot of potential and I have overall been happy with my experience using the program and most of all I have been happy with the Pilixo staff's willingness to seek constructive criticism in the interest of continuing to better the product. > > **Puntos en contra**: We tried working with the Remo Assist Feature with very little success. Using the PIN CODE option the connection will hang and never establish itself. Using the "COPY LINK" option the executable does not download and using the "SEND BY EMAIL" option a new Google Chrome window opens, but nothing sends (I think the program is trying to use the default email program which does not lend itself well to our G-Suite environment). To reiterate a request I sent to Remo the other day, it would be great if we could see if a computer is actively being used (and how long it has been inactive for) prior to signing into it. This would allow us to check if a customer is actively using their computer and if they are not then we know if it is a good time for us to sign in and make adjustments to it. This is infrequent, but occasionally the computer being controlled will stop taking my input (keyboard and mouse); however, the local end users input is still accepted. I close and then reopen the session and my control is reestablished. > > The ability to remotely control another persons computer. ----- ### "Too Many Steps" — 2.0/5 > **Shayda** | *13 de noviembre de 2021* | Marketing y publicidad | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The software is interesting because it allows for virtual networking, and seeing people face to face other than zoom or teams. > > **Puntos en contra**: There are too many steps to setup and launch Remo on your computer, especially if you are on a VPN. We have tried to roll this out as a virtual networking tool and people just won't join because it's that difficult. We even hired tech support who were not able to help some of our guests. > > Dissappointed - limited tech support and capabilities. Low quality platform and support given the cost. ----- ### "Remo meeting software" — 4.0/5 > **Jeffrey** | *11 de agosto de 2021* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Ability to intuitively grasp the concept of moving around to meet / see other attendees... "table hopping." This is the feature I liked the most, by far. > > **Puntos en contra**: Pricing made it too costly to continue to maintain a license for my clients > > Was looking for a meeting software that allowed us to speak to an entire room, but then allow attendees to interact with each other. I liked how Remo does that. ----- ### "Reliable Remote Control and Monitoring" — 5.0/5 > **Sri** | *27 de julio de 2017* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It uses lot less bandwidth than any other tools in this category we have used. Must have tool for the MSPs to monitor the changes happening on the devices. > > **Puntos en contra**: We haven't come across any. Initially there was no support for the attended support when we have started. Later it was added and works great. > > Next generation of monitoring of servers. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/165028/remo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/165028/remo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados