---
description: ¿Qué piensan los usuarios de HelloNote? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HelloNote gracias a Capterra Ecuador.
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title: HelloNote - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software para consulta médica](/directory/20029/medical-practice-management/software) > [HelloNote](/software/171393/hellonote)

# HelloNote

Canonical: https://www.capterra.ec/software/171393/hellonote

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> Aplicación basada en web que permite a los terapeutas físicos, ocupacionales y del habla crear documentos completos del paciente.
> 
> Veredicto: 20 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 20 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.9/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: HelloNote
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: $25,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Biblioteca de ejercicios
- Conforme con HIPAA
- Creación de informes/análisis
- Facturación
- Facturación médica
- For Speech Therapists
- Gestión de citas
- Gestión de clínicas
- Gestión de expedientes de pacientes
- Gestión de inventarios
- Gestión de planes de cuidado
- Gestión de reclamaciones
- Gestión de seguros
- Historia clínica electrónica/informatizada
- Notas SOAP
- Notas sobre la evolución
- Para fisioterapia
- Planificación del tratamiento
- Portal de los pacientes
- Programación de médicos
- Programación de pacientes
- Seguimiento del avance

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Chat

## Categoría

- [Software para consulta médica](https://www.capterra.ec/directory/20029/medical-practice-management/software)

## Categorías relacionadas

- [Software para consulta médica](https://www.capterra.ec/directory/20029/medical-practice-management/software)
- [Software para fisioterapeutas](https://www.capterra.ec/directory/30596/physical-therapy/software)
- [Herramientas de terapia ocupacional](https://www.capterra.ec/directory/30814/occupational-therapy/software)
- [Software de logopedia](https://www.capterra.ec/directory/30816/speech-therapy/software)

## Alternativas

1. [Jane](https://www.capterra.ec/software/178984/jane-app) — 4.8/5 (494 reviews)
2. [SimplePractice](https://www.capterra.ec/software/130710/simplepractice) — 4.6/5 (2822 reviews)
3. [Zanda](https://www.capterra.ec/software/180530/power-diary) — 4.6/5 (204 reviews)
4. [NextGen Office](https://www.capterra.ec/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews)
5. [athenaOne](https://www.capterra.ec/software/98735/athenaone) — 3.8/5 (907 reviews)

## Opiniones

### "I worked with team on the planning for a customized roll out of HelloNote and he was great\!" — 5.0/5

> **Michael** | *1 de agosto de 2018* | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The team was able to come up with a plan to build a customized product that integrated with other systems that my client used.   They were able to meet all of my client needs and were extremely professional and helpful along the way.
> 
> **Puntos en contra**: I really like all features of this software, in particular the customization.  Really no negatives.

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### "HELLONOTE is the BEST Software among many I used in the past decade." — 5.0/5

> **Marie Carmel** | *19 de enero de 2021* | Práctica médica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: As an OTR, it was time consuming to research for months for a good documentation software for my rehab company.  I was introduced to HELLONOTE by another OTR after I reported to her my experience with the software I had just signed up with.  What I like the most about HELLONOTE, is the customer service and staff knowledge about specific inquiries.  The staff members are prompt to reply to your questions. The staff members don't make you feel like you are bothering them, they are always pleasant via " help" on the screen, phone and/or email to answer to your questions. HELLONOTE  is the best software I have ever used in the rehab industry. HELLONOTE was created by skilled therapists who are knowledgeable about the latest UPDATES for good documentation and prevent insurance denials.   It is a very easy software to use.  The step by step video trainings make learning the system so easy. It is all inclusive with the latest CMS and other regulations for documentation and billing system compliance.  HelloNote also includes other wonderful features that decrease stress and increase time management, among these features  the autosave, data population/carry over, outgoing eFax, to send POC to MD or request referral and create your own template notes. Don't forget about the system updates which allows a customer to send feedback and comment to the HELLONOTE support team periodically for updates. It is  very AFFORDABLE\!
> 
> **Puntos en contra**: It is very minor what I don't like about the system.  I hope in the future once you enter your time in the patient's Schedule EVENT for a visit, it will  carry over to the note page.   At this time, you must manually re enter the date and time on the note page.  &#10;The billing set up with other intermediaries can be improved besides that, HELLONOTE TEAM is very supportive to its customers.
> 
> My experience with Hellonote had been wonderful. The customer service staff is the best\!

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### "Start up system that has potential but not recommended." — 3.0/5

> **Alescia** | *2 de julio de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: cost is inexpensive compared to most, ability to create templates based on documentation needs.
> 
> **Puntos en contra**: At the time we were using HN, the customer service department was small and mostly comprised of one person - I believe he was the \[sensitive content hidden\]. HN lacked the reporting and business capabilities we needed, clinicians would often lose their work due to glitches in the system. We decided to switch EMR companies and still, 2 years later, HN does not have a way to migrate our company's data to close our account. They tell us to manually download every note, every file, every financial needed but it still doesn't capture the entirety of our data once we do that so we continue to pay a fee monthly in order to access our data in case of an audit, etc. There is potential within their system but until they fix the issue of data migration, I cannot recommend Hello Note.

-----

### "Switching To HelloNote Made Our Practice Successful and Efficient" — 5.0/5

> **Lina** | *13 de septiembre de 2019* | Práctica médica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: To start, HelloNote is the most friendliest EMR company I have seen. They imported all my patient demographics without any hassle (and no fees), then we had a live training so the software was set up for us to use from Day 1. Also, the system is very user-friendly and easy to learn along the way. Any questions, the support team is very helpful regardless of when we reach out. I also love that the team is always open to new ideas\! Working with HelloNote truly made our practice more efficient and successful. Can't thank them enough\!
> 
> **Puntos en contra**: I can't think of any negatives. Any questions or concerns I have get resolved very fast\! If there was ever a concern, Hellonote is open to adding new features.
> 
> Our overall experience has been amazing, from inception to current. New therapists that join our team always praise the system.

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### "Only Great Experiences with HelloNote EMR software" — 5.0/5

> **Erin** | *17 de agosto de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The HelloNote team recently upgraded and finetuned their note templates- very streamlined, easy to use with intuitive functions and features.  I also like that it integrates my medical record documentation, billing and patient tracking software in one place for greater efficiency.
> 
> **Puntos en contra**: To my knowledge, there is no current way to attach a document/attachment download directly into a specific note rather than saving to the general document download area.  That would be an excellent upgrade to current capabilities.
> 
> I am a new physical therapy practice owner- have used many types of EMR software in my career but never needed to be the end user as well as administrator for any such software\!  \[SENSITIVE CONTENT HIDDEN\] and his team have been highly responsive to all my questions, concerns during the onboarding process continuing to today nearly one year as a user.  The HelloNote team are prompt and efficient in helping their customers solve any issues thoroughly and quickly.  The actual personal contact via email and phone offered by the HelloNote team is very much a rarity these days.  I really appreciate being able to reach out and either speak to a real human or receive a fast email response to any of my questions, concerns.  Without question, the customer service at HelloNote is outstanding- which makes their product even more valuable to me as a business owner.

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## Enlaces

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