--- description: ¿Qué piensan los usuarios de JumpCloud Directory Platform? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de JumpCloud Directory Platform gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Directory Platform - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de dispositivos móviles](/directory/30584/mobile-device-management/software) > [JumpCloud Directory Platform](/software/175092/jumpcloud-daas) # JumpCloud Directory Platform Canonical: https://www.capterra.ec/software/175092/jumpcloud-daas Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.ec/software/175092/jumpcloud-daas?page=2) > JumpCloud Directory-as-a-Service gestiona y conecta de forma segura a tus usuarios con sus sistemas, aplicaciones, archivos y redes. > > Veredicto: 264 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa JumpCloud Directory Platform? JumpCloud sirve a organizaciones desde pequeñas a medianas empresas hasta corporaciones multinacionales de gran escala. JumpCloud también trabaja en estrecha colaboración con instituciones educativas, organizaciones sin ánimo de lucro y agencias gubernamentales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 264 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: JumpCloud - **Ubicación**: Boulder, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: $3,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, francés, inglés - **Países disponibles**: Alemania, Australia, Brasil, Bélgica, Canadá, China, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Irlanda, Japón, Malasia, México, Noruega, Países Bajos, Polonia, Reino Unido y 3 más ## Funciones - Acceso desatendido - Acceso remoto y monitoreo - Alertas y notificaciones - Autenticación - Autenticación multifactor - Certificación de acceso - Chat y mensajería - Control de procesos de aprobación - Control/Acceso remoto - Copia de seguridad y recuperación - Creación de informes para TI - Creación de informes/análisis - Creación de políticas - Detección de Anomalías/Malware - Escaneados automáticos - Gestión de acceso - Gestión de aplicaciones - Gestión de aplicaciones - Gestión de contraseñas - Gestión de credenciales - Gestión de implementación - Gestión de inventarios - Gestión de la conformidad - Gestión de parches - Gestión de políticas - Gestión de problemas - Gestión de puntos de terminación - Gestión de registros - Gestión de seguridad - Gestión de sesión de usuario - Gestión de software - Gestión de tareas - Gestión de toda la red - Implementación automática de parches - Inteligencia de amenazas - Para MSPs (Proveedores de servicios gestionados) - Real-Time Monitoring - Registro único - Registros de eventos - Respuesta a amenazas - Seguimiento de actividades - Seguimiento de activos - Seguimiento de la conformidad - Seguridad de datos - Supervisión - Supervisión de actividades - Supervisión de servidores - Third-Party Integrations - Uso compartido de la pantalla - VPN … y 44 características más ## Integraciones (en total: 7) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de dispositivos móviles](https://www.capterra.ec/directory/30584/mobile-device-management/software) ## Categorías relacionadas - [Software de gestión de dispositivos móviles](https://www.capterra.ec/directory/30584/mobile-device-management/software) - [Software de gestión unificada de endpoint (UEM)](https://www.capterra.ec/directory/32835/unified-endpoint-management/software) - [Software para Proveedores de servicios (MSP)](https://www.capterra.ec/directory/30921/msp/software) - [Software para gestión informática](https://www.capterra.ec/directory/10001/it-management/software) - [Sistemas de seguridad informática](https://www.capterra.ec/directory/10005/computer-security/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.capterra.ec/software/170018/manageengine-desktop-central) — 4.6/5 (1519 reviews) 2. [Action1](https://www.capterra.ec/software/180609/action1-rmm) — 4.9/5 (237 reviews) 3. [Rippling](https://www.capterra.ec/software/172127/rippling) — 4.9/5 (4652 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.ec/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [NinjaOne](https://www.capterra.ec/software/165889/ninjaone) — 4.7/5 (282 reviews) ## Opiniones ### "Unified Secure Directory" — 5.0/5 > **Saravana** | *11 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient. Its zero-trust security model and broad integration support make it both secure and highly flexible for any environment. > > **Puntos en contra**: The interface can feel complex at times, especially for new users managing many policies and integrations. > > Overall, JumpCloud delivers a powerful and unified directory experience with strong security and multi-platform support. However, the learning curve and occasional UI complexity can make onboarding slightly challenging for new administrators. ----- ### "Managing Directory and MDM Simply" — 4.0/5 > **Tomer** | *10 de diciembre de 2025* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: SaaS, intuitive UX, great support, easy API capabilities with both PowerShell and Python, push notification for MFA, documentation is great. MDM feature is really good too, the agents on the laptops are good and not consuming much resources. > > **Puntos en contra**: It took a while to implement OIDC instead of SAML apps. Sometimes a little bit behind the market, but what is being released is really good (not many bugs). > > Working with users, user-groups, SAML, OIDC, MSM, integrations with API (including PowerShell and Python). Customizing policies, attaching to endpoints, really easy management. ----- ### "JumpCloud Should Intergrate better with Microsoft" — 3.0/5 > **Mac** | *10 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Ease of use. Cross domain capabilities Identity and Cloud Directory integrations Dynamic groups (user and device) > > **Puntos en contra**: The most frustrating gap in JumpCloud MDM is no native Microsoft Partner Compliance Management (PCM) integration so I can apply more restrictive controls around M365 apps from non managed devices. Software Management is too limited. It is common to have to uninstall and reinstall an application on a single device, but group assignments make this difficult. When I remove JC's management of an application it doesn't uninstall the application leaving it "orphaned" in a sense. > > I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas like cloud directories, identity and SSO. However, it's lack of native integration with MS/Azure in many ways prevents me from achieving levels of security I would like to achieve. Because of this, I have at times considered migrating from JC to Azure, Intune, and other mS products, but I have not - yet - in the hopes JC can solve these problems. ----- ### "Comprehensive review for JumpCloud" — 5.0/5 > **John James** | *20 de enero de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: On Normal User Perspective: \* Easy to use - Very Direct - When I logged on to console, I can already see the applications that is bound to me by admin - Simplicity makes it even better. On Admin Perspective: \* Easy to Manage the Users \* Easy to Manage the Devices connected to it \* Easy to create User Groups \* Easy to create Device Groups \* Easy to manipulate the policies of device and user groups \* Easy to patch/update the apps through Commands \* Easy to Implement on devices > > **Puntos en contra**: On User Perspective: \* Non so far. On Admin Perspective: \* Loading issue to the devices that is connected to Device Group - When there is around 300+ devices that is bounded to the device group, rhe end user was experiencing loading screen before login interface appear for about 3 to 5 minutes. \* Delay in reflection of commands and updates - Sometimes when we are pushing some updates through command, it is not reflecting to other devices even when we restart the device and confirmed that it is online, it's still not reflecting on device. \* Internet Connectivity Dependence - The JumpCloud is reliant heavily to stable connectivity to maximize it's functionality \* On Customer Support - Sometimes when we file a ticket, it takes time before it was addressed properly. > > Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our organization. ----- ### "A Great All-in-One Solution for Our IT Needs" — 5.0/5 > **Dipak** | *10 de diciembre de 2025* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I like most about JumpCloud is that it just makes my day-to-day work easier. I don’t have to jump between a bunch of different tools anymore—user management, devices, and access controls are all in one place. The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and just worked. I also really appreciate that it handles different operating systems without any drama. Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything. The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus. Overall, it’s reliable, easy to use, and saves me a lot of time. > > **Puntos en contra**: The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the documentation to figure out where certain options are. It’s not a deal-breaker, but there’s a bit of a learning curve if you want to use the platform to its full potential. I’ve also noticed that a few updates roll out without much explanation, so occasionally things look different and I have to re-orient myself. And while support is generally good, response times can vary depending on the issue. Overall, the platform works well, but a little more clarity and consistency in the UI and documentation would make it even better. > > Overall, my experience with JumpCloud has been really positive. Once everything was set up, the platform made managing users, devices, and access a lot simpler and more organized. I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be handled quickly without jumping through a lot of hoops. There were a few moments early on where I had to spend some time figuring out where certain settings lived, but once I got used to the layout, everything felt pretty straightforward. The platform has been reliable, and it’s taken a lot of manual work off my plate. In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.ec/software/175092/jumpcloud-daas?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/175092/jumpcloud-daas) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados