--- description: ¿Qué piensan los usuarios de Trail? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Trail gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Trail - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software para restaurantes](/directory/20026/restaurant-management/software) > [Trail](/software/176765/trail) # Trail Canonical: https://www.capterra.ec/software/176765/trail Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/176765/trail?page=2) > Trail cambia la forma de gestionar la hostelería. Los equipos saben qué hacer cada día y los gerentes saben que todo el trabajo se saca adelante. > > Veredicto: 7 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Trail? Trail está diseñado para empresas de hostelería y ocio, restaurantes, establecimientos de comida para llevar, servicios de alimentación, pubs, bares, hoteles, gimnasios y otros. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 7 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: The Access Group - **Ubicación**: Colchester, RU - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: GBP 38,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Argentina, Australia, Bolivia, Brasil, Canadá, Chile, Colombia, Ecuador, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, Guayana Francesa, Guernesey, Guyana, India, Irlanda, Isla de Man, Islas Malvinas y 13 más ## Funciones - Creación de informes/análisis - Facturación - Gestión de pedidos - Kitchen/Menu Management ## Integraciones (en total: 17) - Access EPos - Access Maintain Evo - Checkit - Deputy - Epos Now - Epos Now WooCommerce Integration - Fourth - Google Drive - Microsoft Excel - Microsoft Teams - Navitas Compliance - Nutritics - Planday - SafetyCulture - Slack … y 2 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para restaurantes](https://www.capterra.ec/directory/20026/restaurant-management/software) ## Alternativas 1. [Yodeck](https://www.capterra.ec/software/1011679/yodeck) — 4.9/5 (4611 reviews) 2. [Restroworks](https://www.capterra.ec/software/142877/restroworks) — 4.9/5 (568 reviews) 3. [Toast POS](https://www.capterra.ec/software/136301/toast-pos) — 4.2/5 (549 reviews) 4. [7shifts](https://www.capterra.ec/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews) 5. [CAKE POS](https://www.capterra.ec/software/143463/cake-pos) — 4.6/5 (522 reviews) ## Opiniones ### "Amazing features and even better customer support" — 5.0/5 > **Georgia** | *22 de abril de 2021* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Taking our old open and close lists and various forms required by council to online. > > **Puntos en contra**: The generated reports take some time (no more than 30 minutes though) to generate which is a bit annoying. ----- ### "Great Software, Excellent Support" — 5.0/5 > **Marcus** | *1 de febrero de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We used Trail primarily to deal with the transition from a paper system to a digital system and it has worked perfectly, I never have to worry about losing records and most importantly, our EHO is very impressed with it. Trail is very easy to use, it can be customised easily to accommodate those little eccentricates that businesses have, if you are not sure what you need then there are also loads and loads of templates to use. There were a few unique data forms that we use and were not initially available on the Trail library, but the incredibly helpful team built them for us bespoke, and they were in use by our team the very next day. The Trail team are extremely helpful, they are always on hand to provide clear and prompt solutions to any issues I present to them. > > **Puntos en contra**: Any issues that I have had seem to have been promptly sorted by the Trail team. > > We have a 5 start score from our EHO. I am very much looking forward to exploring the options that the reporting functions will bring. ----- ### "Trail Review from IP" — 4.0/5 > **Hugh** | *18 de noviembre de 2019* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It's a great way for task managing a multi-site business, maintaining both consistency in our operation and keeping on top of all our key daily tasks. We can also keep a live track of how each of our sites operate and help out on any issues that occur over the day. > > **Puntos en contra**: It would be great to have the software as an app in time, as its a little clunky to use while out an about on mobile. Better data collection for audits and analytics would be a nice feature. > > Very positive, it's a tool we are using more and more with a variety of additional uses such as internal audits and alerts. The Trail team have been great in any support we need, and super responsive. ----- ### "Love it\!" — 5.0/5 > **Katrin** | *22 de noviembre de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that its simple to use, we rarely provide training to our guys, they just bought into the idea straight away. Easy to chop and change as and when I need to. It replaced all our paperwork and I love that I have a full visual of everyone's activity in front of me. It's amazing that trail guys don't stop improving it. > > **Puntos en contra**: I honestly don't have anything negative to say. Few tweaks may have needed in the beginning that these were all addressed promptly. Development guys are clearly working very hard to ensure that software is at its best. ----- ### "Game Changing Tool and Customer Service is Second to None" — 5.0/5 > **Cally** | *15 de noviembre de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use and ability to amend and add tasks as and when needed. The versatility of the tasks for different uses is brilliant and being able to manage everything directly from your phone or laptop, rather than large folders of paperwork being reprinted is eco friendly, cost effective and convenient. > > **Puntos en contra**: There are still few outstanding functions that would be really helpful but there is always an open dialogue on this and development is constant. > > The customer service is genuinely second to none. Everyone is so helpful and always willing to try and make things work the way the business needs it to. Help is always accessible - both for technical issues/queries and for practical advise. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/176765/trail?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/176765/trail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados