¿Qué es EngageBay?

EngageBay es una plataforma de automatización de marketing todo en uno sencilla y asequible, creada para que las pequeñas empresas y startups adquieran, atraigan y consoliden a los visitantes de su web para convertirlos en clientes satisfechos. Adquiere clientes potenciales a través de formularios y ventanas emergentes de generación de clientes potenciales, atrae a los visitantes de la web con llamativas páginas de aterrizaje, consolídalos con correos electrónicos atractivos y automatiza tu embudo de marketing gracias a la automatización de marketing, todo ello desde una plataforma fácil de usar.

¿Quién usa EngageBay?

Pequeñas y medianas empresas que necesitan un software de ventas y marketing todo en uno asequible para adquirir, atraer, consolidar y convertir a los visitantes en clientes.

Vídeo de EngageBay
EngageBay Software - 1 EngageBay Software - 2 EngageBay Software - 3 EngageBay Software - 4 EngageBay Software - 5

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Opinones de EngageBay

Evaluación media

En general
4,6
Facilidad de uso
4,5
Atención al cliente
4,9
Funcionalidades
4,6
Relación calidad-precio
4,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
65%
4
31%
3
4%
1
0%
Moar
CMO en Argentina
Servicios jurídicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Most valuable CRM for it's price

5,0 el mes pasado Nuevo

Comentarios: Can have many capabilities that much more expensive CRMs offer, paying down to 15% of the price.If you are looking for a solution for testing your business idea, or want to save $, without compromising on capabilities - this is your answer.

Puntos a favor:

Automations are graphicalMany rules and optionsQuite a lot of integrations

Contras:

Not full of integration as bigger, more expensive CRMSRequire a little bit more time to understand how to use it than other CRMS

Tom
Tom
Founder en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

It Keeps Getting Better

5,0 hace 5 meses

Comentarios: This software made my day, month, and year. Everything is easier now.

Puntos a favor:

We started out looking for an affordable CRM/Email Marketing System that didn't charge by # of Contacts. EngageBay was the most affordable of those we found, but since we had never heard of it, we were skeptical it would be very useful. We were so wrong. This is one of those products that gets better, not worse, the more you dig in into it. It feels like I know a secret that no one else knows. IT HAS EVERYTHING. All in one app. We're saving so much money. We got an entire suite of software with at least 40 modules that we would have had to pay for from other apps (Social, SMS, Sales Management, Appointment Calendar, Ticket System, Live Chat, Integrated Automations, Etc..) We can cancel so many services thanks to this software. We had one issue logging in with the WordPress Apps, but it turned out to be our fault for not reading the manual. We sent a quick chat, and customer service answered on almost instantly. They were fast, very knowledgeable, patient, and kind. That 5-star service made the sale for us. We moved 22,000 contacts from another service that has 5% of the capability of EngageBay. I don't write reviews. But I feel like we got so much for so little that I had to give back. We will be recommending this to all of our small business clients.

Contras:

I can't think of anything yet. We're still on the Honeymoon.

Parminder
Director en India
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Customer Support

4,0 hace 10 meses

Comentarios: We are able to manage our customers and prospects well. With automations and workflows we are able to set up drip campaign which keep lead warmer and help in conversions.
Email handling is very good, we are able to do email campaigns
We are also using ticketing tool for customer support.
Chat widget is good and used in our multiple sites.
Loved pop up and messages displayed on my different sites , intelligent control through engage bay. If two step pop up capturing phone number with country code and email is given would really solve our business problem and improve our whatsapp integration

Puntos a favor:

Found a very good customer support. My couple of issues were resolved realy fast appreciate same. Easy to use tool, workflows and automations are easy to set up and very useful

Contras:

Additional email purchase is very very expensive. Would love this tool and blindly recommend to all of my community if additional email purchase can be reduced. One additional functionality which can be very useful for business can be scheduling a batch job to run workflow or automation on specific date and time or with specific frequency like daily or weekly. In forms phone number field need to be improved - country code should be captured correctly associated with main phone number

Sian
Director en RU
Medios online, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Sophisticated Software

5,0 hace 2 años

Comentarios: We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Puntos a favor:

How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

Contras:

The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

Respuesta de EngageBay

hace 2 años

Thanks for the review Sian.

Cameron
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Feature-rich without breaking the bank

5,0 hace 2 años

Comentarios: We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).

Puntos a favor:

It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Contras:

Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.

Respuesta de EngageBay

hace 2 años

Thanks for the great review Cameron. Your words are super encouraging. We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.

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