EngageBay

¡EngageBay es simplemente asombroso! Esta plataforma completa para la gestión empresarial

Puntos a favor:

ofrece un servicio de soporte excepcional para garantizar que las empresas puedan manejar con éxito las solicitudes de atención al cliente! Y su interfaz intuitiva es tan fácil de usar que los usuarios pueden explorar todas las herramientas y funciones sin ningún problema.Esta plataforma de vanguardia también ofrece características adicionales que están diseñadas para mejorar la eficiencia y productividad empresarial. Desde el análisis de datos avanzado hasta la integración con otras aplicaciones empresariales y la automatización de tareas, está siempre un paso por delante.

Contras:

En ocasiones, el desempeño del sistema puede ser subóptimo, lo que lleva a una experiencia insatisfactoria para el usuario. Además, la información proporcionada para solucionar problemas comunes a menudo es incompleta y carece de detalles.

Buena

Comentarios: Buena practica y segura

Puntos a favor:

Su facilidad de gestion y la optimizacion movil

Contras:

Algunas caracteristicas senpueden mejorar

Complete package for marketing tool

Puntos a favor:

We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.

Contras:

It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day

Very Very Good All in CRM and Marketing platform and Super Service!

Comentarios: Until now, I have nothing to complain. It is really great to work with the software and the support desk. Hints on new functionality are taken seriously and you will get feedback if it is integrated or not.

Puntos a favor:

The software is fantastic, but even better is the customer service. When integrating CRM, it makes a company very dependent on a platform as it is not easy to migrate to another and it will take weeks to adjust all settings to what you like. But I can say, if this is the direction Engagebay is going (as far as I see now) then I will be on board for many years to come!

Contras:

You have to buy email credits, which I understand in some way, they have also costs to send mails. You have to warm up you mail account. But what Engagebay did very well is integrate mail services from for example Amazon and others. It is some work to set it up, youtube is your friend.

Engagebay Review

Comentarios: Disappointing tbh! It's not my decision on whether we keep with it so I guess we'll see how it goes over the next couple of months and if some of the issues above can be fixed then that may help keep us onboard.

Puntos a favor:

I've been told it's a lot cheaper than Hubspot and new features are being added all the time - so that's a positive I guess and the support team are helpful/responsive.

Contras:

Just feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an individual, company, deal you can't just see a complete list of all emails or other updates (from anyone) in one simple date ordered list is really frustrating - I think this is what the "activity" tab is probably trying to do but certainly isn't there yet.It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv for some other work - perhaps you can do this but it's not obvious Also colleagues have told me the campaigns/broadcast elements are no way near as good as hubspot and also the calendar/task list element needs more work.