¿Qué es Ideta?

Con un solo clic, consigue que tu chatbot sea completamente multicanal e impleméntalo en cada punto de contacto (página de aterrizaje, Facebook Messenger, WhatsApp, Slack e incluso mensajes de texto), todo con la integración personalizada de Twilio. Puedes agregar inteligencia artificial gracias a su interfaz sin código fácil de usar, así como conectarla a múltiples proveedores de PLN, como Dialogflow, Luis o Alexa. La solución facilita la conexión a cualquier software a través de su API y permite enviar información de los clientes a tu CRM sin necesidad de programación.

¿Quién usa Ideta?

Su mercado objetivo son empresas que desean aprovechar la IA conversacional sin complicaciones. Los casos de uso son muy variados, desde RR. HH. hasta TI y marketing. El límite lo pone la imaginación.

Vídeo de Ideta
Ideta Software - 1 Ideta Software - 2 Ideta Software - 3 Ideta Software - 4 Ideta Software - 5

¿No estás seguro sobre Ideta? Compara con una alternativa popular

Ideta

4,7 (46)
Ideta
No disponible en tu país
EUR 29,00
mes
Versión gratuita
Prueba gratuita
31
7
4,4 (46)
4,8 (46)
4,8 (46)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
$15,00
mes
Versión gratuita
Prueba gratuita
8
No se han encontrado integraciones
4,2 (30)
4,0 (30)
3,9 (30)
¿Por qué estoy viendo esto?

Alternativas a Ideta

Patrocinado
Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.
Crea fácilmente bots de Facebook Messenger para marketing, ventas y asistencia.
All-in-one multi-channel marketing platform that helps businesses manage Messenger, SMS, email, social media and eCommerce marketing.
Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
Botgate es una plataforma de marketing conversacional, ventas y mensajería con IA.
Respond.io is a business messaging platform that connects contacts from any channel to every team.
Drift ayuda a tu equipo a generar más clientes potenciales y reservar reuniones más rápidamente mediante mensajes.
Business Messenger con funciones multicanal como llamadas, chat en línea, integraciones con Facebook y mucho más. Todas las necesidades de tu empresa.
Build AI-powered chatbots and conversational agents and interact with your users on any platform and any device.
Cloud-based chatbot platform that allows users to build chatbots across multiple channels to automate customer interactions.
💬 Typebot is a conversational form builder that you can self-host.
The world's leading chatbots and voice bots are built by yellow.ai. We deliver 60% automation in the first 30 days of a bot going live.
Herramienta de chatbot en varios idiomas con seguimiento de contactos integrado para equipos de ventas.
Herramienta de automatización de chats de atención al cliente con chatbots de IA para medir y aumentar la tasa de resolución de autoservicio y la satisfacción del cliente.
Smartping's AI chatbot features digital file sharing, analytics, automated notifications, dynamic updates, and contact sharing.
Vergic Engage is a digital engagement platform that offers live chat, chatbots, video/voice, socials based on customer value.
Proporciona a las empresas soluciones de IA conversacional rentables a través de chat, correo electrónico y voz para transformar la interacción con el cliente.
Cambia el mundo. Haz un bot. Únete a más de 3000 desarrolladores y no desarrolladores. Crea bots útiles para cualquier canal con la última inteligencia artificial.
Powerfront's INSIDE is an omni-channel customer service software that replicates in-person experiences online seamlessly.

Opinones de Ideta

Evaluación media

En general
4,7
Facilidad de uso
4,4
Atención al cliente
4,8
Funcionalidades
4,7
Relación calidad-precio
4,8

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
72%
4
28%
Alexis
Alexis
CEO en México
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Muy buena alternativa a otros sistemas de chatbots

5,0 hace 6 meses

Comentarios: Me parece que será una de las mejores empresas de chatbots

Puntos a favor:

Permite implentar los chatbots en cuestión de minutos

Contras:

Tiene muchas herramientas y pudes confundirte un poco entre ellas

Natasha
Natasha
CEO en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Alternativas consideradas:

Excellent Value & Service

5,0 hace 6 meses

Comentarios: Ideta is an extremely powerful chat-bot software that plays a crucial role in the operations of my business. I absolutely love that you can scale this bot to be as simple or complex as you want. In my case, I’ve been using this to capture leads on websites, and to provide support to existing clients. The AI functionality gives this chat-bot a real edge. While I haven’t dived into it too much yet, I’m really happy to have seen use-cases where I can expand on my current bots to improve the experience for my prospective and current clients. I also am very happy with the API integration and functionality, giving me great control over the operations of my bots. The customer support with Ideta is INCREDIBLE – one of the highlights for me, hands down. While there can be a bit of a learning curve to use their system, and there are a few little quirky things about their UI, I feel that they are very committed to the continual improve of this software, and the pros heavily outweigh any minor cons. I couldn’t be more pleased with this purchase, and am very impressed with Ideta.

Puntos a favor:

Ideta is a highly customizable software, from the design of the chat to the ability to connect APIs and use AI to create a bot that is 100% suited to your needs. Ideta is extremely generous in its price compared to the offerings; I feel it’s an excellent value. I’ve had to communicate with customer support, and [SENSITIVE CONTENT] has been absolutely phenomenal! Ideta supplies a tremendous amount of templates to choose from to help jump-start your bot operation. I love that there is even ecommerce functionality built right in. They seem extremely attentive to their roadmap and continuing to improve the software. I’m really looking forward to the release of the mobile app to easily respond to live chats. I’m very pleased!

Contras:

There was a bit of a learning curve for me when I transitioned from other chat bots to Ideta. They seem to be working on training materials, but it felt a bit incomplete to me, and I ended up learning how to use the software mostly through their templates and reaching out to support to get some questions answered. As this is a growing software, there can be some glitches from time to time. A notification of these things occurring would be nice (such as an update is being performed to the system, so some glitches may occur and be temporary). There are a few little quirky things with the UI, but nothing to be too picky about.

Edison Augusto
CEO en Colombia
Redes informáticas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Great chatbot and easy to use

5,0 hace 7 meses

Comentarios: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

Puntos a favor:

The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.

Contras:

the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.

Courtlin
Courtlin
Director en Vietnam
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

My favorite chatbot building platform

5,0 hace 6 meses

Comentarios: This is my go-to chatbot-building platform. I've tried several others but found them cumbersome or tedious to setup. Ideta's templates made it much faster to generate a POC chatbot than other platforms. The cartoons and playful spirit of the site also makes the process of building a chatbot seem like less of a chore :)
Ideta also has a free udemy course to help with onboarding, which is a nice touch.

Puntos a favor:

The UX/UI is clean, simple and fun to use. Although the platform is filled with cartoons, this is a serious chatbot-building platform that finally makes it easy for beginners to build chatbots. I also found the preloaded chatbot templates covered quite a few of my potential use cases, which made it much easier to get up and running with a chatbot customized for what I needed it to do (e.g. make appointments vs. tech support tickets.)

Contras:

The site uses a lot of tooltip pop-ups, at least during the initial onboarding; the constant interruptions are a bit distracting. Having the ability to easily turn these off would be appreciated. The tooltips are useful but sometimes I just want to play around with a tool without being bombarded with pop-up "help".

Zachary
Zachary
President en EE. UU.
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

I wouldn’t run my business without Ideta.

5,0 hace 7 meses

Comentarios: We are incredibly lucky to have found such a partner. I wouldn’t run our business without them.

Puntos a favor:

Incredibly easy to use. Links and syncs quick, and has had 99% uptime since implementing

Contras:

The UI does need tweaking. But after hearing the user feedback they already started making proactive and positive changes