---
description: ¿Qué piensan los usuarios de ManageEngine Remote Access Plus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ManageEngine Remote Access Plus gracias a Capterra Ecuador.
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title: ManageEngine Remote Access Plus - Opiniones, precios y características - Capterra Ecuador 2026
---

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# ManageEngine Remote Access Plus

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> Remote Access Plus es una solución de soporte remoto &#10;que te permite administrar computadoras de forma remota en cualquier parte del mundo.
> 
> Veredicto: 60 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ManageEngine Remote Access Plus?

EE. UU., EMEA, APAC, Australia

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 60 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ManageEngine
- **Ubicación**: The Octagon, EE. UU.
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: $75,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: alemán, chino tradicional, danés, español, finés, francés, inglés, irlandés, italiano, japonés, neerlandés, turco
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- Acceso desatendido
- Alertas y notificaciones
- Análisis de redes
- Arrastrar y soltar
- Auditoría de problemas
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes para TI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Gestión de la conformidad
- Gestión de tareas
- Gestión del rendimiento
- Grabación de la pantalla
- Grabación de la sesión
- Herramientas de colaboración
- Herramientas de diagnóstico
- Monitorización y gestión remota
- Panel de actividades
- Panel de comunicaciones
- Resolución de problemas
- Supervisión
- Supervisión de redes
- Transferencia de archivos
- Uso compartido de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 1)

- ManageEngine ServiceDesk Plus

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas de colaboración](https://www.capterra.ec/directory/15/collaboration/software)

## Categorías relacionadas

- [Herramientas de colaboración](https://www.capterra.ec/directory/15/collaboration/software)
- [Herramientas para resolución de problemas de red](https://www.capterra.ec/directory/31128/network-troubleshooting/software)
- [Programas para compartir archivos](https://www.capterra.ec/directory/30909/file-sharing/software)
- [Software para gestión informática](https://www.capterra.ec/directory/10001/it-management/software)
- [Programas para asistencia remota](https://www.capterra.ec/directory/30928/remote-support/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.ec/software/181775/zoho-assist) — 4.7/5 (1384 reviews)
2. [TeamViewer ONE](https://www.capterra.ec/software/122252/teamviewer) — 4.6/5 (11623 reviews)
3. [AnyDesk](https://www.capterra.ec/software/149595/anydesk) — 4.6/5 (1783 reviews)
4. [Slack](https://www.capterra.ec/software/135003/slack) — 4.7/5 (24066 reviews)
5. [Iperius Remote](https://www.capterra.ec/software/219280/iperius-remote) — 4.3/5 (227 reviews)

## Opiniones

### "Powerful, Reliable, and Secure Remote Access Solution" — 5.0/5

> **Rich** | *4 de agosto de 2025* | Software informático | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The seamless remote access functionality is incredibly reliable and responsive. I particularly appreciate the ability to manage endpoints across multiple networks without any noticeable lag. The UI is clean, intuitive, and makes it easy to navigate even more advanced functions. It’s a huge plus that it integrates well with our existing systems and provides detailed audit logs for all sessions.
> 
> **Puntos en contra**: Initial setup can be a bit confusing due to the number of configuration options. It would be great to have more in-app guidance or tooltips explaining each feature. Also, the mobile app could use some UX improvements to match the polish of the desktop version.
> 
> Overall, ManageEngine Remote Access Plus has been a lifesaver for our distributed IT team. It’s cut down our response time for support tickets and made system maintenance a breeze. The product feels stable, secure, and well-supported. Even during peak usage, the performance has remained consistent. I also like the transparency of session logs and user activity tracking—it gives us peace of mind from a compliance standpoint.

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### "ManageEngine Remote Access Plus Could Edition" — 5.0/5

> **Dan** | *5 de diciembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This product excels in ease of use.  It simply, 'just works'.&#10;This is a full featured remote control, unattended access, product.&#10;This product has file transfer, chat and many essential system management tools.  The pricing of this is a GREAT value for the features offered.  I have not needed to contact their technical support on this product so I have no opinion on the quality of their support at this time.
> 
> **Puntos en contra**: There are very few things to report as a negative about the ManageEngine Remote Access Plus product.  I suppose, the one thing I did notice, when using the remote command prompt, the up and down arrows, to recall previous commands and the tab key to complete a partially typed command, do not work.
> 
> This is a very well rounded product that simply works as advertised.  If the remote device has power and an internet/network connection, it connects the first time, every time.  The initial setup was very easy and quick.  We were up and running within 15 minutes.

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### "Good overall remote access tool for IT support" — 4.0/5

> **Elie** | *5 de abril de 2026* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Great Value for Money I've checked more than a few remote access on premises application and ManageEngine Remote Access Plus had the best Value for Money\!&#10;Very Ease of Use, I've installed and configured every possible configuration and didn't have any issues.
> 
> **Puntos en contra**: had some Connection Issues, the application does not connect directly to the wanted client, the connection is throw the Server and need the server to have access to all vlans on the network. on slow connection the connection doesn't always work.
> 
> we use this tool for IT support and IT is a good system and easy to use.&#10;the only issue i have with it is that it is not direct connection.

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### "RDP-Manage Engine" — 3.0/5

> **mohamed** | *27 de enero de 2026* | Automoción | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: its cost effective, asset management and Working from Anywhere: Access your office computer from home, a café, or while traveling.&#10;&#10;Accessing Specialized Software: Use high-powered or licensed software installed on a remote workstation.
> 
> **Puntos en contra**: slowness,Server Administration: Manage headless servers (like in data centers) from a single location.&#10;&#10;Collaboration \&amp; Training: Share your screen with a colleague or guide them through a process.
> 
> better,Windows Remote Desktop (RDP), macOS Screen Sharing, Linux VNC/SSH,Technicians can fix problems on user machines without being physically present.

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### "Remote Access Plus its a good alternative to traditional APPS" — 4.0/5

> **Gabriel** | *8 de enero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Remote Access Plus connections works well within the LAN, but it's a bit slower outside of it. Its ease of connection, is a plus. &#10;You can access the CMD and perform tests without disturbing the user, or review the underlying services.&#10;The product's price isn't high and it offers interesting functionality, and if you want to go further, Manageengine offers alternatives with more options.
> 
> **Puntos en contra**: It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.
> 
> In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight. Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work

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