---
description: ¿Qué piensan los usuarios de Guusto? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Guusto gracias a Capterra Ecuador.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Guusto - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/10031/customer-loyalty/software) > [Guusto](/software/186209/guusto)

# Guusto

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> Guusto es una plataforma de reconocimiento simple, impactante y gratuita. Cada dólar gastado realmente va a tu gente para maximizar el ROI.
> 
> Veredicto: 3541 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Guusto?

Guusto incluye soluciones para empresas medianas (de 250 a 1000) y grandes (de 1000 a 100 000) que buscan desarrollar una cultura del reconocimiento, aumentar el compromiso, impulsar la productividad y retener a los mejores talentos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 3541 Opiniones |
| Facilidad de uso | 4.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.9/5 | Basado en las opiniones generales |
| Funciones | 4.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Guusto
- **Ubicación**: Vancouver, Canadá
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: $4,80
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: francés, inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Catálogo de recompensas
- Chat y mensajería
- Clasificación
- Comentarios/notas
- Control de presupuestos
- Creación de informes/análisis
- Gestión de recompensas
- Gestión de recompensas
- Manager-to-Employee Recognition
- Nominaciones
- Programa de fidelización
- Reconocimiento entre pares
- Seguimiento de actividades de clientes
- Tarjetas de fidelidad
- Tarjetas virtuales

## Integraciones (en total: 22)

- ADP Next Gen HCM
- AlexisHR
- Dayforce HCM
- Factorial
- Gusto
- HR Partner
- HRIS
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- Namely
- Okta
- OneLogin

… y 7 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Chat

## Categoría

- [Software de fidelización de clientes](https://www.capterra.ec/directory/10031/customer-loyalty/software)

## Categorías relacionadas

- [Software de fidelización de clientes](https://www.capterra.ec/directory/10031/customer-loyalty/software)
- [Programas de reconocimiento a empleados](https://www.capterra.ec/directory/30818/employee-recognition/software)

## Alternativas

1. [Vantage Circle](https://www.capterra.ec/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
2. [Workhuman](https://www.capterra.ec/software/125670/workhuman) — 4.8/5 (2158 reviews)
3. [Awardco](https://www.capterra.ec/software/140428/awardco-employee-performance) — 4.9/5 (4847 reviews)
4. [Bucketlist](https://www.capterra.ec/software/170710/bucketlist) — 4.9/5 (739 reviews)
5. [Connecteam](https://www.capterra.ec/software/153140/connecteam) — 4.6/5 (5213 reviews)

## Opiniones

### "una buena experiencia" — 5.0/5

> **nayely** | *25 de noviembre de 2024* | Almacenamiento | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: que es muy facil de acceder y adquirir recompensas
> 
> **Puntos en contra**: no tengo ninguna queja sobre la applicacion me parece que es muy buena accesible y con buenas recoempensas
> 
> creo que es un agran experiencia ya que puedes adquirir recompensas con pasos accesibles y no complicados que no quitan mucho tiempo

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### "Flexible Gift card options make funding easy" — 5.0/5

> **Anthony** | *7 de mayo de 2026* | Práctica de la abogacía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the options available for where I can put my funds, even the feature of combining multiple gift amounts into one. The gift card choices are also vast and cover many necessary areas that most people shop at on a daily basis.
> 
> **Puntos en contra**: The only confusion I get is that when I select an amount sometimes cards are not available for that amount. Which means I have to go search the card and find out the minimum and maximum amount they accept.
> 
> Guusto is very flexible and easy to use and is a great way to use your employment rewards that you receive.

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### "My Experience with Guusto" — 5.0/5

> **Zoe** | *6 de mayo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like Guusto because it makes employee recognition feel simple, fast, and more personal than traditional reward systems. The platform is easy to navigate, and it removes a lot of the friction that usually comes with giving or receiving rewards at work. I appreciate that it allows managers and teammates to send recognition in real time, which makes appreciation feel more immediate and meaningful instead of delayed or formal. The flexibility of choosing different gift cards or rewards is also a strong point because it gives people autonomy rather than forcing a one-size-fits-all reward. I also like that it works well for remote or hybrid teams, since recognition doesn’t depend on being physically present. Overall, it feels like a modern tool that actually supports positive workplace culture instead of making recognition feel like an extra administrative task.
> 
> **Puntos en contra**: Even though Guusto is useful, there are some parts of the experience that feel limiting or slightly frustrating. One issue is that the selection of reward options can sometimes feel restricted depending on region or availability, which takes away from the flexibility it’s supposed to offer. I also find that the value of certain rewards doesn’t always feel equal, especially when fees or conversion differences reduce what you actually get. Another downside is that the platform can sometimes feel a bit too structured or corporate, which makes recognition feel less spontaneous than it could be. At times, the notifications or emails can feel repetitive or unnecessary, especially if you are actively using the platform. I also think the user experience could be smoother in certain areas, like tracking rewards or understanding redemption details more clearly without extra steps.
> 
> Overall, my experience with Guusto has been positive, but not without a few drawbacks. It does a good job of making workplace recognition easier and more accessible, and I can see how it encourages a culture of appreciation when used consistently. The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward systems. However, while it is convenient, it doesn’t always feel as flexible or seamless as it could be, especially when it comes to reward variety and small usability details. I would say it is a solid tool for employee recognition and definitely better than doing nothing or relying on outdated systems, but there is still room for improvement in terms of customization and user experience. Overall, I would describe it as reliable, helpful, and effective, but not perfect.

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### "No comment" — 2.0/5

> **Kaylin** | *26 de octubre de 2024* | Servicios medioambientales | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We can win boards and redeem them for the items that we like
> 
> **Puntos en contra**: Sometimes it can be a difficult to comprehend to redeem our Rewards where we have to go to HR to get assistance
> 
> I love the fact that every time I get a reward I can redeem on for a prepaid gift card

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### "5 Stars for Guusto\!\!" — 5.0/5

> **Amy** | *25 de marzo de 2026* | Servicios medioambientales | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Super easy, with a great interface, and I can queue up the perks in Guusto plus send employee recognition in 60 seconds\!\!
> 
> **Puntos en contra**: Nothing - it is incredibly easy to use, love the dashboard + the dashboard showing how good it is to send perks through this way.
> 
> Excellent, simple, always loads easily, and super simple to click a few buttons, then off goes the reward to an employee.

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