--- description: ¿Qué piensan los usuarios de FieldEx? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FieldEx gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.ec/software/188012/fieldex Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/188012/fieldex?page=2) > La optimización del servicio externo de Custella es una aplicación utilizada para facilitar la gestión de ventas de campo. > > Veredicto: 27 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FieldEx? Empresas de servicios externos con tareas/pedidos ad hoc que requieren gestión con una fuerza laboral de campo de 500 personas o más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 27 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: FieldEx - **Ubicación**: Petaling Jaya, Malasia - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: $10,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, inglés, malayo, rumano - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Barbados, Baréin, Belice, Benín y 202 más ## Funciones - Acceso móvil - Asset Lifecycle Management - Base de datos de contactos - Cobro de pagos en el terreno - Creación de informes y estadísticas - Enrutamiento - Firma electrónica - GPS - Gestión de calendarios - Gestión de expediciones - Gestión de inspecciones - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de técnicos - Historial de servicios - Mantenimiento predictivo - Mantenimiento preventivo - Panel de actividades - Programación - Programación del mantenimiento - Recordatorios - Seguimiento de activos - Third-Party Integrations ## Integraciones (en total: 4) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.ec/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.ec/directory/10009/field-service-management/software) - [Software de mantenimiento preventivo](https://www.capterra.ec/directory/31023/preventive-maintenance/software) - [Software GMAO (CMMS)](https://www.capterra.ec/directory/30032/cmms/software) - [Software de gestión de mantenimiento](https://www.capterra.ec/directory/30058/maintenance-management/software) ## Alternativas 1. [Jobber](https://www.capterra.ec/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.capterra.ec/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.capterra.ec/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Fracttal One](https://www.capterra.ec/software/159911/fracttal) — 4.6/5 (1785 reviews) 5. [Service Fusion](https://www.capterra.ec/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Opiniones ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 de agosto de 2025* | Telecomunicaciones | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Puntos en contra**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Usuario verificado** | *30 de enero de 2026* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Puntos en contra**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Positive experience" — 5.0/5 > **Maria** | *14 de agosto de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that the data can be stored in a logic way as client with equipment and from each equipment can be opened a job order and also how easy it is to open a new task. I like that the clients can see the status of the jobs for their equipment. > > **Puntos en contra**: It would be nice to have some kind of cookies implemented so we can click on a job and, when coming back, to have the same info/filters applied. Also, it would be nice to have a more visual way of representing the jo for the report scope. like graphs or trello/planner visual for the technicians to better visualize the tasks they have. > > Very good customer experience, the replies are very fast, the consultation meeting is a very nice \& useful add, and everybody I've interacted with had very good skills and a positive energy (Iman, Josephine and Mithran) ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 de agosto de 2026* | Producción de alimentos | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Puntos en contra**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "Great tool, intuitive, customizable, easy to use" — 5.0/5 > **Esteban** | *20 de agosto de 2026* | Aerolíneas/aviación | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Great customer support and good value for the money. The tool is easy to use, intuitive and customizable > > **Puntos en contra**: A little steep learning process at the beginning, but it worth it. Once the tool is custom configured for your use, is much more easy and intuitive ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/188012/fieldex?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/188012/fieldex) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados