---
description: ¿Qué piensan los usuarios de Klaxon? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Klaxon gracias a Capterra Ecuador.
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title: Klaxon - Opiniones, precios y características - Capterra Ecuador 2026
---

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# Klaxon

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> Klaxon ayuda a las organizaciones a mantener a su personal seguro y productivo durante una crisis, a través de comunicaciones masivas, efectivas y oportunas.
> 
> Veredicto: 6 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Klaxon?

Klaxon ayuda a las organizaciones que necesitan enviar comunicaciones de emergencia. Por ejemplo, sobre pandemias, continuidad empresarial, recuperación de desastres, tiempo de inactividad de TI y comunicaciones de ciberseguridad.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 6 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 5.0/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Klaxon Technologies
- **Ubicación**: Leeds, RU
- **Constitución**: 2016

## Contexto comercial

- **Precio inicial**: GBP 0,58
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Francia, Irlanda, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU., Nueva Zelanda, Reino Unido

## Funciones

- Alertas y notificaciones
- App Notifications
- Comunicación bidireccional
- Comunicación multicanal
- Creación de informes de incidentes
- Gestión de incidentes
- Gestión de las comunicaciones
- Gestión de tareas
- Modelos
- Notificaciones web
- Registro de auditoría
- SMS Notifications
- Seguimiento de estado

## Integraciones (en total: 6)

- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- ServiceNow
- Typeform
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de gestión de incidentes](https://www.capterra.ec/directory/31332/incident-management/software)

## Categorías relacionadas

- [Software de gestión de incidentes](https://www.capterra.ec/directory/31332/incident-management/software)
- [Herramientas de notificaciones push](https://www.capterra.ec/directory/30969/push-notifications/software)
- [Software de notificaciones para emergencias](https://www.capterra.ec/directory/31357/emergency-notification/software)

## Alternativas

1. [AlertMedia](https://www.capterra.ec/software/176123/alertmedia-mass-notification) — 4.8/5 (151 reviews)
2. [ManageEngine AlarmsOne](https://www.capterra.ec/software/162259/site24x7) — 4.1/5 (8 reviews)
3. [EZ Texting](https://www.capterra.ec/software/145848/ez-texting) — 4.4/5 (245 reviews)
4. [FACT24](https://www.capterra.ec/software/194637/fact24) — 4.4/5 (9 reviews)
5. [24Cevent](https://www.capterra.ec/software/1038693/24cevent) — 4.7/5 (18 reviews)

## Opiniones

### "Simple, quick and reliable Communication Tool" — 5.0/5

> **Akash** | *29 de julio de 2020* | Traducción y localización | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting.  &#10;&#10;The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. &#10;&#10;Multiple communication channels with app based messaging, integration with Teams, SMS and email.
> 
> **Puntos en contra**: Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.
> 
> Klaxon has made communication during any incident type simple, quick and reliable.  The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.

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### "Great solution partners" — 5.0/5

> **Robin** | *6 de julio de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The set up of Klaxon is really simple which means you can enjoy the benefits really quickly.&#10;Focus - It's really good at its core focus - increasing awareness for the most important information.
> 
> **Puntos en contra**: I'm finding it really hard to think of something.
> 
> Klaxon is great\!  It’s a powerful tool wrapped in sophisticated simplicity.  It’s super easy to set up and administer.   It changes the relationship between you and your customer.    When you begin implementation you see the other possibilities and \[SENSITIVE CONTENT HIDDEN\] and his team are there to help you make them a reality.

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### "Great tool\!" — 4.0/5

> **Usuario verificado** | *25 de agosto de 2020* | Servicios jurídicos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Easy to use.  Very stable and reliable.  Support is great.  When you're working with the support team, you feel you are working as one.  Feedback is greatly received and appreciated and changes required were implemented. &#10;&#10;The tool has taken away all most of the manual intervention and moved us away from sending emails.  We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin.&#10;&#10;Klaxon is easy to tailor to your process.&#10;&#10;We would never consider moving back to the old process.&#10; &#10;Klaxon is easy to use, for administrators and user's of the system.
> 
> **Puntos en contra**: There were too many fields at the beginning and we streamlined them, so it was easier to use.
> 
> Overall experience has been very positive indeed.

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### "Great Product" — 5.0/5

> **Daniel** | *9 de febrero de 2022* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The logical order of the cloud software. it is easy to use
> 
> **Puntos en contra**: If you are on an Android  phone you will need to be on Android 9 and over to use the app
> 
> Its a great product. Alerts can be sent to several different systems

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### "Easy to set up and use" — 4.0/5

> **Samuel** | *20 de julio de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Easy way to impact large groups of people.
> 
> **Puntos en contra**: There were some teething issues around the creation of templates.
> 
> Very helpful within the business. The customer service alongside this is wonderful.

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