--- description: ¿Qué piensan los usuarios de GloriaFood? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GloriaFood gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GloriaFood - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de entrega de alimentos](/directory/30861/food-delivery/software) > [GloriaFood](/software/198378/gloriafood) # GloriaFood Canonical: https://www.capterra.ec/software/198378/gloriafood Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.ec/software/198378/gloriafood?page=2) > Agrega pedidos online al sitio web de tu restaurante en cuestión de minutos. Gestiona pedidos entrantes, recogidas y entregas a domicilio desde una sencilla aplicación móvil. > > Veredicto: 68 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa GloriaFood? Sistema gratuito de reservas de mesas y de pedidos online que permite a los restaurantes recibir pedidos desde su sitio web, página de Facebook o aplicación móvil. Perfecto para recogida en la acera, entrega a domicilio y servicio en la mesa. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 68 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Oracle - **Ubicación**: Chicago, EE. UU. - **Constitución**: 1977 ## Contexto comercial - **Precio inicial**: $0,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, croata, español, francés, inglés, italiano, neerlandés, noruego, portugués, rumano, sueco - **Países disponibles**: Alemania, Argentina, Australia, Austria, Bahamas, Brasil, Bélgica, Canadá, Chile, Colombia, Corea del Sur, Dinamarca, Ecuador, España, Estados Unidos, Filipinas, Francia, Irlanda, Islas Vírgenes de EE. UU., Italia y 17 más ## Funciones - Acceso móvil - Alertas y notificaciones - Asistencia al cliente - CRM - Controles por separado - Creación de informes/análisis - Cuentas de clientes - Facturación - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de pedidos - Gestión de reservas - Gestión de tablas - Kitchen/Menu Management - Pedidos en línea - Personalización de páginas web - Procesamiento de pagos - Punto de venta (POS) - Punto de venta para restaurantes - Reserva en línea - Seguimiento de entrega ## Integraciones (en total: 10) - Checkmate - GetSwift - Hashmato - MobiPOS - Orderlord - Ordermark - SambaPOS - Shipday - Tookan - Track Vacation Rental PMS ## Opciones de asistencia - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de entrega de alimentos](https://www.capterra.ec/directory/30861/food-delivery/software) ## Categorías relacionadas - [Software de entrega de alimentos](https://www.capterra.ec/directory/30861/food-delivery/software) - [Software para restaurantes](https://www.capterra.ec/directory/20026/restaurant-management/software) - [Sistemas de reservas](https://www.capterra.ec/directory/20032/reservations/software) - [Software para Punto de venta](https://www.capterra.ec/directory/20052/point-of-sale/software) - [Sistemas de punto de venta para restaurante](https://www.capterra.ec/directory/30603/restaurant-pos/software) ## Alternativas 1. [Restroworks](https://www.capterra.ec/software/142877/restroworks) — 4.9/5 (572 reviews) 2. [Square Point of Sale](https://www.capterra.ec/software/154907/square-point-of-sale) — 4.6/5 (3024 reviews) 3. [Toast POS](https://www.capterra.ec/software/136301/toast-pos) — 4.2/5 (549 reviews) 4. [GrubHub](https://www.capterra.ec/software/210141/grubhub) — 4.3/5 (131 reviews) 5. [OpenTable](https://www.capterra.ec/software/17313/opentable-for-restaurants) — 4.7/5 (1318 reviews) ## Opiniones ### "The best software for e-commerce in restaurants" — 5.0/5 > **Luis Fernando** | *29 de marzo de 2022* | Logística y cadena de suministro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What most represents this software is its simplicity. The user experience is incredible, it is made in an intentionally simple way to use but its simplicity does not affect the functionalities at all. > > **Puntos en contra**: What would turn this software around, based on my two-year experience working with it, is more third-party integration. On the other hand, an api that allows you to receive data would not hurt. > > In general, the software is made so that the technical support sleeps more than they really need to work. ----- ### "Comprehensive review of GloriaFood from long-time partner" — 4.0/5 > **Jack** | *18 de noviembre de 2022* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful. > > **Puntos en contra**: Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the \#1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years. > > Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion. ----- ### "It's a good app but just one vital problem is plagueing it" — 2.0/5 > **Shayne** | *6 de agosto de 2021* | Restaurantes | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice. > > **Puntos en contra**: As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order. This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer. Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app. > > Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings\! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app. ----- ### "Lifesaver during the first and second Covid-19 Social Distancing in Vietnam" — 5.0/5 > **Kevin** | *11 de marzo de 2021* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze. What is good about this software was the ability to add photos to each food item if needed. Our customers needed it. The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more. > > **Puntos en contra**: Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful. > > As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood. ----- ### "Life Saver" — 5.0/5 > **Alicia** | *21 de febrero de 2021* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model\! > > **Puntos en contra**: I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily). > > Great customer service, easy set up and maintenance, great functionality\! ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.ec/software/198378/gloriafood?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/198378/gloriafood) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados