--- description: ¿Qué piensan los usuarios de Guideline? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Guideline gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guideline - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de Administración de prestaciones](/directory/10025/benefits-administration/software) > [Guideline](/software/206399/guideline) # Guideline Canonical: https://www.capterra.ec/software/206399/guideline Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/206399/guideline?page=2) > Ayuda a las empresas a proporcionar a sus empleados una solución 401k flexible. > > Veredicto: 22 usuarios lo han valorado con **3.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.4/5** | 22 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.4/5 | Basado en las opiniones generales | | Funciones | 3.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Guideline ## Contexto comercial - **Precio inicial**: $49,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Opciones de asistencia - Chat ## Categoría - [Software de Administración de prestaciones](https://www.capterra.ec/directory/10025/benefits-administration/software) ## Alternativas 1. [C-DAT Pension Admin System](https://www.capterra.ec/software/115108/c-dat-pension-admin-system) (0 reviews) 2. [BenefitPoint](https://www.capterra.ec/software/113708/benefitpoint) — 4.0/5 (1 reviews) ## Opiniones ### "Horrible Customer Support and Bad Standard Operating Procedures" — 1.0/5 > **Daniel** | *18 de junio de 2024* | Marketing y publicidad | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Good returns. I don't have much else good to say the platform has been complicated to use and the customer support has been horrible. > > **Puntos en contra**: The bad standard operating procedures leading to lies on their own site. I did a hardship request due to medical issues and was expecting the money at the latest 7 business days after as their documentation says. After 5 business days they first wrote me for documentation with no instructions and have taken so far 10 business days. > > Poor experience. I would not recommend anyone using them ----- ### "Stress-free retirement for my team (and me)" — 5.0/5 > **Stephen** | *5 de abril de 2024* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use was incredible. Setting up the plan and onboarding employees took no time at all. Plus, their transparent fee structure is a breath of fresh air – it saves me money and keeps things simple. > > **Puntos en contra**: Honestly, I love guideline. There could be a wider range of reporting for 401(k) and investing nerds, but nothing major. Overall, very happy. > > Guideline has been fantastic. It's taken a huge weight off my shoulders knowing my employees have a great retirement option, and it's affordable for my business. ----- ### "Guideline is the premier retirement account management platform" — 5.0/5 > **Arka** | *4 de marzo de 2025* | Biotecnología | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Guideline is likely the best retirement account management software out there. > > **Puntos en contra**: I can't really say I dislike anything about Guideline. > > Guideline has been exceptional in management my financial goals. The interface and user experience is standalone. I have never felt more in control in my life regarding retirement plans. ----- ### "Great for smaller companies getting started with 401(k)" — 3.0/5 > **Sarah** | *17 de julio de 2025* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Guideline is a great option to support 401(k) offerings for startups and is easy enough to use when you're a smaller company. They also have a helpful payroll integration with Rippling, which makes this very much set it and forget it. > > **Puntos en contra**: As our company has grown beyond 200 employees, the customizations in Guideline feel much more limited than their competitors. Additionally, most Guideline customers don't have dedicated support, and it can be challenging to find all of the documents and reports needed for an audit. > > We began using Guideline as a small startup and have continued as we've grown to a few hundred employees. Most of our experience has been easy because 401(k) has not been a high priority (e.g. we're not doing any customizations or offering a match). However, we're now looking to make some changes to our investment plan, and Guideline is pretty limited in the ability to do so. Ultimately, though, the last few years that we've been on Guideline have been a positive experience. ----- ### "They really nailed a critical and oft-neglected feature. Excellent UX." — 5.0/5 > **Usuario verificado** | *6 de agosto de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It was very easy to rollover my money out of Guideline--I did it from my phone in like 2 minutes. Best experience doing this out of the 5-6 times I've had to do it in my career. TBF, the money has to make its way into my other account, but I'll be sure to report back if anything goes awry =) Also customer support was very responsive. I'm loathe to email CS in general, but I'm glad I emailed Guideline; I got a response within minutes, not days. > > **Puntos en contra**: The info in the user portal could be slow to update at times. I'm not typically looking for lightning-fast updates so it didn't bother me too much, but there's definitely an opportunity for Guideline to provide more peace of mind. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.ec/software/206399/guideline?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/206399/guideline) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Datos estructurados