---
description: ¿Qué piensan los usuarios de Lucernex? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Lucernex gracias a Capterra Ecuador.
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title: Lucernex - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software para contabilidad inmobiliaria](/directory/32689/real-estate-accounting/software) > [Lucernex](/software/213473/lucernex)

# Lucernex

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> Lucernex de Accruent es una solución de software integral que se utiliza para gestionar y optimizar el ciclo de vida completo de bienes raíces.
> 
> Veredicto: 37 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Lucernex?

Bienes raíces comerciales, construcción, comercio minorista, servicios de entretenimiento, sector público, atención médica, farmacia, telecomunicaciones, banca y finanzas, seguros, servicios profesionales y servicios de gestión empresarial

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 37 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Accruent
- **Constitución**: 1999

## Contexto comercial

- **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop)
- **Idiomas admitidos**: alemán, chino, francés, inglés, italiano, japonés, neerlandés, portugués, sueco
- **Países disponibles**: Afganistán, Arabia Saudita, Argentina, Armenia, Azerbaiyán, Bangladés, Baréin, Bolivia, Brasil, Brunéi, Bután, Camboya, Canadá, Catar, Chile, China, Colombia, Corea del Sur, Dinamarca, Ecuador y 52 más

## Funciones

- Base de datos de propiedades
- Contabilidad
- Creación de informes financieros
- Creación de informes y estadísticas
- Creación de informes/análisis
- Facturación
- Gestión de arrendamientos
- Gestión de carteras
- Gestión de contactos
- Gestión de contratos o licencias
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de impuestos
- Gestión de inspecciones
- Gestión de la comunicación
- Gestión de la ocupación
- Gestión de listados
- Gestión de propiedades
- Gestión de proveedores
- Gestión de tareas
- Gestión de tareas domésticas
- Gestión de vacantes
- Gestión del mantenimiento
- Gestión financiera
- Guest Tracking
- Pagos en línea
- Para propiedades inmobiliarias
- Portal de arrendatarios
- Portal de propietarios
- Presupuestos/previsiones
- Procesamiento de pagos
- Programación del mantenimiento
- Recordatorios
- Rent Collection
- Seguimiento de alquileres
- Seguimiento de arrendamientos
- Seguimiento de arrendatarios
- Seguimiento de gastos
- Tenant Management

## Integraciones (en total: 2)

- Accruent
- ServiceChannel

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para contabilidad inmobiliaria](https://www.capterra.ec/directory/32689/real-estate-accounting/software)

## Categorías relacionadas

- [Software para contabilidad inmobiliaria](https://www.capterra.ec/directory/32689/real-estate-accounting/software)
- [Programas de contabilidad para constructoras](https://www.capterra.ec/directory/20003/construction-accounting/software)
- [Programas de contabilidad para la gestión de la propiedad](https://www.capterra.ec/directory/32654/property-management-accounting/software)
- [Programas para gestión de apartamentos](https://www.capterra.ec/directory/32570/apartment-management/software)
- [Programas de gestión de alquileres](https://www.capterra.ec/directory/30929/rental-property-management/software)

## Alternativas

1. [Entrata](https://www.capterra.ec/software/20372/entrata) — 4.6/5 (444 reviews)
2. [DoorLoop](https://www.capterra.ec/software/211768/doorloop) — 4.8/5 (704 reviews)
3. [Innago](https://www.capterra.ec/software/166893/innago) — 4.9/5 (512 reviews)
4. [Buildium](https://www.capterra.ec/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews)
5. [TenantCloud](https://www.capterra.ec/software/133029/tenantcloud) — 4.3/5 (451 reviews)

## Opiniones

### "TX Workshop - LX Review" — 5.0/5

> **Kayla** | *8 de mayo de 2025* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love that I can configure the system to fit our needs and that everything is reportable. Also, that it is a lifecycle platform that multiple teams can utilize.
> 
> **Puntos en contra**: Not a whole lot of cons but being able to report across entities more seamlessly would be amazing. Also, being able to use system admin pages with filters specific to our company instead of global would be so helpful\! For example, being on the schedule template updates, I would love to be able to filter what templates I want to be updated based on our fields.
> 
> My overall experience with Lx has been incredible. I have experienced and learned a lot from the platform.

-----

### "One Stop Shopping - Organized, Consistent, Reliable" — 5.0/5

> **Dawn** | *18 de diciembre de 2025* | Consultoría de gestión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The flexibility of the software. I am able to adapt the pages, forms, workflows, etc. to meet my business processes/requirements. I am able to identify various solutions to a process and determine which solution best fits our needs.

Other things I like are the communication tools that are available (workflows, forms, schedules, etc).
> 
> **Puntos en contra**: Reporting module and cross-table report limitations.
Inconsistencies in some of the system admin pages, legacy information that should be removed or changed, terminology differences within the product.

And the biggest issue is around the Ideas portal and the product roadmaps.
> 
> My overall experience with Lx has been great. I have been working with the system for around 10 years and would recommend the software.

It is not a perfect software, but we are able to run our business and do all the things needed within the software.

-----

### "Lease Admin Review of Lucernex" — 3.0/5

> **Jenise** | *2 de marzo de 2026* | Contabilidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Using the recovery tab to process reconciliations is very helpful. Having the system calculate total that are entered in and being able to process them directly to the vendor when complete is a huge help.
> 
> **Puntos en contra**: Lucernex does tend to have a lot of times when it runs slowly or has technical issues that cause a delay in getting work done.

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### "Sr. Coordinator review of Lucernex" — 4.0/5

> **Rebecca** | *18 de diciembre de 2025* | Construcción | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Our accounting team says that, now that the initial kinks are worked out, it is fairly easy to pay the rent and certain types of reporting are easier.
> 
> **Puntos en contra**: We cannot SEARCH and Landlord Contact info is very jumbled or lacking\! We need to be able to search not just for Store \# or City, but for Landlord names, Property Management Names, Addresses of the Store or the Landlord, Development/Complex Name, etc... and that is not available. We are relying on our OLD system for this level of searching which we use on a daily basis.
> 
> It is fairly easy to navigate to find the info I need. It would be very helpful if there was a drop-down in the top right that allowed you to choose which "View" - Contract, Facility, Location - without having to scroll within the current View to find links to the other Views. It would also be extremely helpful to have a "Summary Page" of basic, most-often-referrenced, data for each Store

-----

### "Lease Administrator Review" — 4.0/5

> **Donna** | *18 de diciembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Ease of use. I am able to enter payments easily and find information and documents easily. I like using the Retro payments where they show the additional payments or credits in the Expense Schedule. Now just need to see how these help with reporting.
> 
> **Puntos en contra**: The "Add Expense Schedule Tab" I previously used LX at a prior employer. You used to be able to review the rent schedule and make edits before the charges posted. If you mistype or entered something wrong, you cannot fix it before you post to the account. Then only a manager can remove the charges so you can start over.
> 
> Easy to use. When I started with my current employer, my experience from a few years before came back quite fast. Like riding a bike :)

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