--- description: ¿Qué piensan los usuarios de Windward System Five? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Windward System Five gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Windward System Five - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión para el comercio minorista](/directory/20053/retail-management-systems/software) > [Windward System Five](/software/43189/windward-system-five) # Windward System Five Canonical: https://www.capterra.ec/software/43189/windward-system-five Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.ec/software/43189/windward-system-five?page=2) > Windward System Five on Cloud es un sistema de gestión empresarial completo para empresas que venden, brindan servicios o alquilan inventario. > > Veredicto: 189 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Windward System Five? La solución ayuda a las empresas mayoristas/minoristas de tamaño pequeño a mediano a obtener el control de su negocio. Windward System Five es rápido y fácil de usar. La solución está dirigida a empresas que venden, brindan servicios o alquilan inventario. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 189 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Windward Software - **Ubicación**: Penticton, Canadá - **Constitución**: 1984 ## Contexto comercial - **Precio inicial**: $155,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Age Verification - Automatización de pedidos - Barcode/Ticket Scanning - CRM - Creación de informes/análisis - Facturación - Gestión de clientes - Gestión de comercio electrónico - Gestión de contratos o licencias - Gestión de descuentos - Gestión de empleados - Gestión de ingresos - Gestión de inventario de minoristas - Gestión de inventarios - Gestión de la disponibilidad - Gestión de pedidos - Gestión de precios - Gestión de reservas - Gestión de tarjetas de regalo - Gestión de órdenes de compra - Gestión del mantenimiento - Informes de ventas - Marketing por correo electrónico - Pantalla táctil - Presupuestos y estimaciones - Procesamiento de pagos - Programa de fidelización - Seguimiento de activos - Seguimiento de ingresos ## Integraciones (en total: 6) - Datacap - Global Payments Integrated - Polaris - WebSell - WooCommerce - Worldpay for Enterprise ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de gestión para el comercio minorista](https://www.capterra.ec/directory/20053/retail-management-systems/software) ## Categorías relacionadas - [Software de gestión para el comercio minorista](https://www.capterra.ec/directory/20053/retail-management-systems/software) - [Software de alquiler de equipos](https://www.capterra.ec/directory/31717/equipment-rental/software) - [Software de punto de venta para minoristas](https://www.capterra.ec/directory/31656/retail-pos-system/software) - [Software de punto de venta para licorerías](https://www.capterra.ec/directory/32577/liquor-store-pos/software) ## Alternativas 1. [Epos Now](https://www.capterra.ec/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.capterra.ec/software/83891/shopify) — 4.5/5 (6673 reviews) 3. [RetailEdge](https://www.capterra.ec/software/76636/retailedge) — 4.8/5 (186 reviews) 4. [PayPal](https://www.capterra.ec/software/179251/paypal) — 4.6/5 (26321 reviews) 5. [Lightspeed Retail](https://www.capterra.ec/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Opiniones ### "Highly customizable software that you can really tailor to your business for an affordable price." — 5.0/5 > **Mark** | *27 de octubre de 2017* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I give this review after having tried many different software packages over the last 15 years. Some costing x10 the price of Windard, some costing x10 less. What I'm left with over these years is perspective, and that perspective was hard earned. You will not find a more complete point of sale, inventory control, accounting, crm, etc. for this price range. With the ability to fine tune it to your exact business needs, it's easiest to configure, maintain and operate...especially compared to the "enterprise" software world where your eyes will water from pricing. Its got lightning fastest Point of sale with the absolute best part find search tool I can recall using. The special order management is the best complete solution from any I've tried. If your serious about your Business, you should consider Windard. I honestly think that in the long run it has improved our business, staff and bottom dollar. > > **Puntos en contra**: There is no such thing as perfect software. With that being said, there are issues...but then it's technology. You have to considering that it is a highly customizable product that able to serve an amazing range of business types with thousands of options. What Windward has that sets it apart is a fantastic support team with Canadian staff and an out-of-country team that is admittingly fantastic...probably the best off-shore support that I have ever experienced in IT. Tech support is typically same day, commonly instant or within a few hours of placing a call. If you have an urgent problem, they will find someone for you RIGHT NOW. If you have problems using Windward software...you will most probably have problems using another piece of software. The key with any software, especially if you are new to it, is to have patience and use every opportunity to learn. > > Reduced IT costs, Improved staff experience and greater overall efficiency of our business practices. ----- ### "Tami McQuown" — 4.0/5 > **Tami** | *27 de junio de 2022* | Servicios e instalaciones recreativas | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Ease of use, technical support answers all questions > > **Puntos en contra**: Credit card transactions did not go well at first > > Its been a great experience\! ----- ### "I wish I never heard of Windward Software" — 1.0/5 > **Zoe** | *16 de noviembre de 2020* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: We are a retail shop with a mechanic workshop out the back. The special order process was a positive, but unfortunately when you think of all the difficulties, costs and time loss from the rest of the system I can't go so far as to say it is a pro. The idea of the detailed security and reports options is good, but due to extensive glitches never realized any benefits. Unfortunately the reports and exports were missing data, which meant reconciliation was problematic, and the security just caused glitches and locked my staff out of the system. Due to this, the amount of bookwork to fix the mess is just huge, this system is continuing to cost me in staff costs and time even though I have left Windward. Ultimately this POS system was one of the worst business decisions I have ever made and I do not recommend it all. > > **Puntos en contra**: The implementation is long and tedious. We worked hard with 'technicians' to ensure quality data was loaded. We had 5 different implementation technicians as 2 left the company, one they allocated to us didn't suit the timezone, one provided intermittent help, \& one was finally helpful. Windward waived some licencing fees to compensate for lack of support as we were paying for a licence we could not use. Windward then deleted all my data and we had to start again. The daily technical staff in are in a Philippines call centre, they failed to fix most issues. Due system glitches we had no choice but to leave despite due to it harming our business. A huge amount of funds and time invested. Windaward refused to provide refund despite us doing the mandatory 60 days. Glitches include BUT WERE NOT LIMITED TO: mixing up data across customer records showing machines that belonged to other customers on accounts (nothing to with our data); showing bills and outstanding amounts for other customers on accounts; continuously locking our staff out; full system outage; slowing down sales; daily sales reports inaccurate; export reports missing data. Windaward technicians use a licence you have paid for to investigate their system's issues further undermining your business as you've less workstations. We wired the internet throughout our shop as they suggested, this resolved no issues. We found usability to be poor, search functionality poor, \& it would take us many steps to do basic things. > > Our overall experience was extremely poor and detrimental to our business. All our staff were frustrated ( I nearly lost staff), some customers were frustrated, we invested so much money, and have in turn lost so much money. Oh and did I mention the time invested. All that time I spent, all a waste, the time my staff spent which I paid for, such a waste. So much stress that my whole team went through only to end up worse off. Before we went live, in my gut I had doubts due to my experience with Windward staff in the lead up transition period. But unfortunately I have faith in people, and faith that people tell the truth, and they assured me that the Windward System 5 was an investment in my business- to have confidence, to go live and realise the benefit. Oh so wrong. The system just plain and simple had so many glitches and caused more harm than good to my business. Once live, it just got worse and worse. In hindsight, I should have listened to my gut in implementation, written the money invested off as a bad business decision and aborted. By pushing on, I cost my business so much more, and then blindly I stayed for the full 60 days as required by the refund clause, further harming my business, only to be told they were not giving me a refund anyway. Also if you are in a different timezone, that is another thing to be wary of. When I signed up they promised local support as they had two people in Australia. But these staff left and no one replaced them. ----- ### "This softwear has made our business extremely essential to operate." — 4.0/5 > **Marie** | *26 de octubre de 2017* | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: that is is absolutely fluent in keeping all of our information organized \& keeps me able to do my job as a 1 woman Owner/Operator. without this softwear we would not have been able to stay open for the past 11 years without the ease of Windward System 5, for my retail business. > > **Puntos en contra**: for us a small retail shop, the maintenance \& updating costs are quite high \& out of our price range on a year to year basis. > > the main function of our business, our retail set up revolves around the software making it easy to operate day to week, to month to yearly. it has been absolutely essential. recording \& keeping track of everything form our substantial amount of inventory, along with accounting, reports, staff, ect. our main source of operations for sure. :) ----- ### "it has been great and have found it very user friendly and easy to use" — 4.0/5 > **Ketan** | *13 de noviembre de 2017* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: the software is easy to use and customizable. we have found a it works well and have not had too many problems. there are a lot of options in the setup and we are able to change if it does not work. the implementation staff was great and the support is great. when ever I have contacted support they responded very quickly and the webinars have helped make the software better > > **Puntos en contra**: it takes a long time to get a feature added and a lot of pestering, there are a few things in the software that does not make sense with the labels > > more up to date information and tracking of items with serial numbers, it was easy to set in place policies and see where we lacked and brought in a lot of controls in the company ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.ec/software/43189/windward-system-five?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/43189/windward-system-five) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados