--- description: ¿Qué piensan los usuarios de Pipeline CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Pipeline CRM gracias a Capterra Ecuador. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipeline CRM - Opiniones, precios y características - Capterra Ecuador 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Pipeline CRM](/software/75608/pipelinedeals) # Pipeline CRM Canonical: https://www.capterra.ec/software/75608/pipelinedeals Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.ec/software/75608/pipelinedeals?page=2) > PipelineDeals, que sirve a equipos de ventas de más de 10 personas en una amplia gama de sectores, es el CRM líder para medianas empresas. > > Veredicto: 621 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Pipeline CRM? Organizaciones de todos los tamaños y sectores. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 621 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SaaS Group - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: $29,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Almacenamiento de documentos - Automatización proceso/flujo de trabajo - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - Campos personalizables - Captura de clientes potenciales - Comentarios/notas - Contactos compartidos - Creación de informes/análisis - Cualificación de leads - Distribución de clientes potenciales - Generación de clientes potenciales - Generación de clientes potenciales - Gestión de actividad de ventas - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de flujos de trabajo - Gestión de oportunidades - Gestión de tareas - Gestión del pipeline - Gestión del pipeline de ventas - Gestión del rendimiento - Herramientas de colaboración - Importación y exportación de datos - Informes de ventas - Informes personalizables - Marketing por correo electrónico - Métricas de rendimiento - Panel de actividades - Previsión - Previsión de ventas - Programación de citas - Segmentación - Segmentación de clientes potenciales - Seguimiento de interacciones - Seguimiento de la participación - Sistema de calendarios o recordatorios - Third-Party Integrations ## Integraciones (en total: 42) - 123FormBuilder - ActiveDEMAND - Aircall - Asana - Bedrock Data - Bitium - Breeze - CallRail - Callmaker - Dialpad - Elementor - Finder.io - Formstack Forms - FullContact - Geckoboard … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software CRM](https://www.capterra.ec/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.ec/directory/2/customer-relationship-management/software) - [Software para Capacitación de ventas](https://www.capterra.ec/directory/30798/sales-enablement/software) - [Software de gestión de contactos](https://www.capterra.ec/directory/30016/contact-management/software) - [Herramientas de administración de leads](https://www.capterra.ec/directory/30017/lead-management/software) - [Sistemas automatizados de ventas](https://www.capterra.ec/directory/12/sales-force-automation/software) ## Alternativas 1. [Bigin by Zoho CRM](https://www.capterra.ec/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 2. [HubSpot CRM](https://www.capterra.ec/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.ec/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zoho CRM](https://www.capterra.ec/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Dynamics 365](https://www.capterra.ec/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "Sales in our office is all about Volume" — 3.0/5 > **Larry** | *28 de abril de 2020* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It could not be easier to load prospects. We signed up for a library card online. We select the type of businesses we want to pursue. We download spreadsheets of demographic information related to them. We upload those spreadsheets and start calling. > > **Puntos en contra**: I am certain that there are programs that provide more management tools. We simply are not that sophisticated with our sales efforts. If it is simply volume you seek, this is the right product. If you are looking for less effort and more management, pick again. > > The program is really not completely intuitive. This has not hurt us as our questions get answered whenever they arise by their support team. We are more successful with our business because of this program. ----- ### "Nice software but we grew out of it..." — 4.0/5 > **Julie** | *15 de noviembre de 2022* | Edición | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: User-friendly and very easy to use. You can add all sorts of custom fields for your own reporting and tracking needs. > > **Puntos en contra**: No invoicing, no estimates/proposals, the multiple email only works with Gmail accounts, no online payments. It helps you keep track of people, but doesn't really help you bring in the $$$ once a sale has been made. > > It's a generic CRM software that you can tailor to your own needs. In the end we needed a software that was specific for publishing. ----- ### "Was it a waste of time, a scam or a company that doesn’t care? - I still don’t know." — 1.0/5 > **Chris** | *10 de octubre de 2024* | Propiedad inmobiliaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: I liked that Pipeline was confident that they could meet my needs when they first spoke with me. > > **Puntos en contra**: They failed to listen to my needs until after they had consumed $1000 in expert consultant fees with zero results. > > After a short consultation about how another CRM could not meet my needs, Pipeline assured me that they would be able to do it. I had questions and I was told that to get the answers and help I needed I would have to pay for their expert consultants to help me do the coding. I was very happy to do this. I was assured that I was being placed with an expert who answered my questions and help me customize my Pipeline CRM to meet my needs. After several sessions and about $1000 in expenses I didnt have my questions answered or my needs addressed. I was expedited back to the same person who gave me the initial consultation. There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me). The person who gave me the initial consultation never really listened to what I had to say and didnt really care. When I asked him about this after the fact he told me that I was a small business and he couldnt give me any more time. I noticed that the folks in England were able to figure it out in minutes because they cared enough to listen and he didn't do that even with his 30 consultation. My $1000 was not refunded and even worse they wasted my time. This is a business that hasn't figured out what to do. ----- ### "Its not Salesforce, but it also won't bankrupt your small business" — 5.0/5 > **Michael** | *7 de abril de 2020* | Servicios medioambientales | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This is a very powerful CRM solution. As I was looking for solutions I came across quite a few that were reviewed by many sites. Pipeline Deals consistently was in the top tier of CRMs for SMB companies. I watched a few online demos and reviews before reaching out to their team. I was quickly assigned a representative that walked my team through a live demo and set us up with a POC trial. After our trial ended we signed up and were off. Setting up Pipeline Deals was quite easy, as the software can conform to your needs. Almost all fields are fully customizable, however this did take some getting used to, to see how changes were reflected as a whole in pipeline view. Overall, great product for a lot less than what Salesforce, Salesloft of Hubspot might run you. > > **Puntos en contra**: As a smaller company some of the integrations that other CRMs have were either missing or lacking. However, Pipeline Deals is getting better about innovation. One of my favorite shortcuts they rolled out was a LinkedIn plugin, this allowed for you to connect with somebody on linkedIn and in one click import them into your CRM. However, many times it would populate the fields with incorrect info or just generic info like where their company was headquartered instead of where that employee was actually located. Additionally, at times the APIs for some of these newer services would change, and then the features would not work. > > Overall, this was the solution my company needed. We had used Salesforce long before I was on staff, and it was too costly to keep using. When I was onboarded there was no CRM being used, and that had to change. Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry. Highly recommended. ----- ### "Excellent CRM for sales teams" — 5.0/5 > **Joel** | *5 de febrero de 2019* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very flexible custom list reports Unlimited field customization for records Easily manage a small team of reps Very easy to get started using especially if you have not had a strong CRM in your company before > > **Puntos en contra**: The morning coffee report lacks data that would be useful for actionable items. Wish it could be personalized and customized to show the data I want each morning. Can’t easily see a company’s “last activity” in a report if said activity was not directly on the record (example on a person or deal attached to the company... in company list views it would show incorrect “last activity”) Permission controls would be great to be more flexible (its all or nothing per user) > > We love it. The API is very robust so anything that can’t be done in the app can be coded to integrate and work for our own custom reports and integrations. We were one of the earliest customers and have been using it for 8 or 9 years very actively. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.ec/software/75608/pipelinedeals?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.ec/software/75608/pipelinedeals) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados