---
description: ¿Qué piensan los usuarios de Eldermark? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Eldermark gracias a Capterra Ecuador.
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title: Eldermark - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software para cuidados](/directory/10034/assisted-living/software) > [Eldermark](/software/79030/service-minder)

# Eldermark

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> Este software de vivienda asistida facilita las evaluaciones, la documentación del servicio y la facturación.
> 
> Veredicto: 37 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Eldermark?

El servicio tecnológico de Eldermark es para las comunidades de viviendas para personas mayores que brindan residencia independiente, vivienda asistida, servicios para personas con demencia, vivienda asistida avanzada, cuidados médicos a domicilio y centro de cuidados paliativos basados en la comunidad y no pertenecientes a Medicare.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 37 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Eldermark Software
- **Constitución**: 1991

## Contexto comercial

- **Precio inicial**: $1,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Acceso móvil
- Automatización de marketing
- Base de datos sobre medicamentos
- Comunicación con los pacientes
- Conformidad con el sector sanitario
- Creación de diagramas
- Creación de informes y estadísticas
- Cuidados geriátricos
- Facturación
- Facturación médica
- Gestión de campañas
- Gestión de citas
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de documentos
- Gestión de empleados
- Gestión de evaluaciones
- Gestión de expedientes de pacientes
- Gestión de incidentes
- Gestión de la comunicación
- Gestión de la conformidad
- Gestión de pacientes
- Gestión de personal
- Gestión de planes de cuidado
- Gestión de reclamaciones
- Gestión médica
- Historia clínica electrónica/informatizada
- Historial de medicamentos
- Meal/Nutrition Management
- Medication Alerts/Warnings
- Medication Management
- Notas SOAP
- Panel de actividades
- Para cuidado a largo plazo
- Portal de los pacientes
- Programación
- Recetas electrónicas
- Recordatorios
- Registro de auditoría
- Sistema de puntos de atención médica
- Sistemas de apoyo en la toma de decisiones
- Third-Party Integrations

## Integraciones (en total: 9)

- ActiveDEMAND
- Caretime
- EasyShifts
- Espresso
- GroveMenus
- Notify
- OnShift
- ServiceTrac
- eMenuCHOICE

## Opciones de asistencia

- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para cuidados](https://www.capterra.ec/directory/10034/assisted-living/software)

## Categorías relacionadas

- [Software para cuidados](https://www.capterra.ec/directory/10034/assisted-living/software)
- [Software para residencias](https://www.capterra.ec/directory/31330/nursing-home/software)
- [Software de historia clínica electrónica](https://www.capterra.ec/directory/20028/electronic-medical-records/software)
- [Software para cuidados de larga duración](https://www.capterra.ec/directory/30109/long-term-care/software)
- [Software eMAR](https://www.capterra.ec/directory/33675/emar/software)

## Alternativas

1. [ECP](https://www.capterra.ec/software/90493/ecp) — 4.7/5 (152 reviews)
2. [Therap](https://www.capterra.ec/software/124101/therap) — 4.7/5 (77 reviews)
3. [Connecteam](https://www.capterra.ec/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [StoriiCare](https://www.capterra.ec/software/163319/storiicare) — 4.8/5 (44 reviews)
5. [eMAR](https://www.capterra.ec/software/164513/emar) — 4.0/5 (4 reviews)

## Opiniones

### "IT Functionality" — 4.0/5

> **Kevin** | *15 de mayo de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Eldermark’s ability to address specific business concerns and make meaningful updates to address them is appreciated and impressive. We feel if our needs are not currently being met they will be eventually. Eldermark makes us feel our needs are valid and let’s us know if and when improvements to address our needs will be implemented.
> 
> **Puntos en contra**: Some major updates take longer than we hope and underutilization of their tools on our part may reflect confusing UI or training.
> 
> I feel like Eldermark is the best and most cost-effective tool that fits our current business needs and grows to meet the future needs of our company at the time that is appropriate. I can’t imagine more useful software for senior living, independent living and, memory care communities to use that fits exactly those needs.

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### "Eldermark use" — 5.0/5

> **Brenda** | *14 de abril de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We feel that Eldermark is an easy to use well-rounded software that meets our needs well.   Our account manager is very supportive and responsive to our needs.  The support team at Eldermark is quick to respond and help with any problems we might have.
> 
> **Puntos en contra**: Currently it is a server based software.   They are moving to web-based which will be helpful.

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### "Evaluate" — 3.0/5

> **Lorrie** | *23 de noviembre de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The reports and functionality of the platform
> 
> **Puntos en contra**: Not having the ability to access through the cloud
> 
> Very good really liked our product person

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### "Eldermark the tool we use for everything AL" — 4.0/5

> **Patience** | *23 de noviembre de 2021* | Oficina ejecutiva | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Being the person that does almost all the installation, training and follow-up tech support on the software at are corporate office, I can tell you that I have worked in every area of the software.  From entering in prospects and moving in a resident to setting up new users, I have done it all.  Eldermark has been a dream to work with, user-friendly for all types of employees, excellent customer service and my support team are always available with the answers I need.  The IT team is always working with me on upgrades, personalization of their tools and just overall support of the software.  Their top management is even willing to step in and be a part of the team, they seem very involved with the day to day.  To me customer service is the most important thing, everything else is trivial and can be worked thru.
> 
> **Puntos en contra**: The only thing that we are really struggling with this, is not being able to do some kind of live or alert charting that can be accessed anywhere.  With so many of our staff working at multiple locations, it would make it alot easier to be able to review any chart updates from anywhere.
> 
> Overall, its been great working with Eldermark and their team.  We find more and more uses for the software everyday, but mainly use it for Marketing management and Resident Charts.

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### "Home Health Office Manager" — 5.0/5

> **Ronda** | *11 de septiembre de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The the sorting it can do and different communities
> 
> **Puntos en contra**: it locks up alot when aides switch back and forth throughout a day so I have to ask to have it unlocked.
> 
> Overall I would say good.  I just learned it and still learning everything it can do.

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## Enlaces

- [Ver en Capterra](https://www.capterra.ec/software/79030/service-minder)

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