---
description: ¿Qué piensan los usuarios de Optima PMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Optima PMS gracias a Capterra Ecuador.
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title: Optima PMS - Opiniones, precios y características - Capterra Ecuador 2026
---

Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Optima PMS](/software/81072/optima-pms)

# Optima PMS

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> PMS basado en Windows diseñado para proporcionar un sofisticado sistema de oficina central vinculado con otras aplicaciones en la misma base de datos SQL.
> 
> Veredicto: 18 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Optima PMS?

Grandes hoteles, grupos hoteleros (de 2 a 100 hoteles) 
Hoteles medianos, hoteles de negocios, resorts, hoteles de aeropuerto, hostales

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 18 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Silverbyte Systems
- **Constitución**: 1992

## Contexto comercial

- **Precio inicial**: $100,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Países disponibles**: Israel

## Funciones

- Automatización de marketing
- CRM
- Creación de informes/análisis
- Gestión de la experiencia del huésped
- Gestión del mantenimiento
- Integración de GDS y OTA
- Punto de venta (POS)

## Opciones de asistencia

- Asistencia 24/7
- Chat

## Categoría

- [Software para hoteles](https://www.capterra.ec/directory/20031/hospitality-property-management/software)

## Alternativas

1. [Hostaway](https://www.capterra.ec/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [eZee Absolute](https://www.capterra.ec/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
3. [Erbon Hospitality](https://www.capterra.ec/software/1012271/erbon) — 4.8/5 (72 reviews)
4. [Hostfully](https://www.capterra.ec/software/187827/property-management-platform) — 4.2/5 (235 reviews)
5. [rezStream](https://www.capterra.ec/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews)

## Opiniones

### "Optima" — 5.0/5

> **Golan** | *3 de octubre de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The only PMS that gives full coverage of both hospitality view and accounting.

Also full integration with CC providers.
> 
> **Puntos en contra**: The  fact that the local currency threw booking.com can not be automated threw the us$ rateplane.

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### "Very good program for hoteliers" — 5.0/5

> **Usuario verificado** | *16 de diciembre de 2018* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: This program is very useful for big hotels, allowed to connect the hotel with all online reservation systems, like booking, agoda, expedia, hrs and so on and to recieved all reservations directly to the system, to change the prices or to close sale in all reservation systems by one click.
> 
> **Puntos en contra**: The program is less suitable for small hotels and also expensive for small hotels till 15-20 rooms totally, the small holels do not need so much functions and may find  other programs. May be in future they will made limit and cheaper version for small hotels
> 
> Very good program, need time to understand how all functions are working

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### "Optima has Limited Functions" — 3.0/5

> **Eileen** | *28 de septiembre de 2019* | Hostelería | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Easy to operate, able to track forecast. Staff can operate easily. Simple to understand.
> 
> **Puntos en contra**: Unable to have performs invoices for guests
> 
> Average

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### "Optima PMS" — 4.0/5

> **David** | *2 de octubre de 2019* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The PMS has very good results regarding rooms divition, rate plans and billing. It is fiendly and easy for use.
In my daily job I most use the channel manager that work great. Very good conectivity with major OTAs.
> 
> **Puntos en contra**: it is a good program for medium and large hotels, complicated for small hotels. the program was growing and developing over time and so sometimes it has bugs but there are well treated by software team.
> 
> This complete programe PMS and channel manager helpes us to improve the business, sale more and improve customer service

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### "Used a few of PMS softwares but Optima is the best for me." — 5.0/5

> **Arkadi** | *29 de septiembre de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The long list of available reports allow great in-depth look in to your data. Customer support is mostly very helpful and followups are made to ensure that all is working fine. The GOC channel manager allows a smooth connectivity to most of the sales channels including Agents.
The availability and the tapechart screens have good functionality.
> 
> **Puntos en contra**: There is little flexibility in terms of the reports, you can't compose a report but only use the predefined ones.  
Customer support is available during the businees week but in the evening or on weekends the help line is only for emergency.
> 
> I use this software on a daily basis and I find it very easy. The development of new features is also based on customer feedback so from time to time you get some new great feature available. The customer support is mostly very helpful and knowledgeable.

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## Enlaces

- [Ver en Capterra](https://www.capterra.ec/software/81072/optima-pms)

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